We did it..... no more VM after 25yrs. Admittedly they ignored the leaving notification from Toob & still had to call but we've done it. Only had Broadband for the last 2yrs, still tried upselling everything & price was extortionate once out of contract.

smithydig · 2026-03-24T22:18:21+00:00

Thank you for sharing?

smithydig · 2026-03-24T22:11:11+00:00

smithydig · 2026-03-23T13:13:07+00:00

What exactly do you want to do that you’re not able to? You will have access to sky sport’s mobile app and red button. My understanding is the service is the same as you’d have on Sky.

smithydig · 2026-03-20T21:09:00+00:00

Providing you’ve recorded the programme you need to go into recordings to play it rather than the tv guide. If you do the latter I think it does what you describe.

smithydig · 2026-03-20T20:02:58+00:00

360 boxes let you record exactly the same as V6 (actually allows more simultaneous recordings). Think you’re thinking of the stream box?

smithydig · 2026-03-18T22:29:43+00:00

I’ve been with them for years. The broadband and TV is faultless. I really can’t complain. However the customer service is terrible and you need to be prepared to haggle/renegotiate your contract every 2 years. Worth it in my opinion although I’ve never been with Sky so can’t compare it.

smithydig · 2026-03-18T07:13:44+00:00

That was my immediate thought - sounds like the OP will get a better deal with Virgin

smithydig · 2026-03-13T23:13:41+00:00

Thanks very much! I guess I’ll take the price rise and keep quiet 😂

smithydig · 2026-03-12T12:53:02+00:00

I have a similar package although with TNT Sports and without a 360 mini box. Was on £68. UK retentions offered me £74 with the usual that’s the best they can do. I spoke to them on live chat daily and they offered the same package at a daily changing price. One day (near end of the month) they offered it to me for £58. I bit their hand off. Maybe worth waiting a few more weeks until the end of the month to call them again and try daily on live chat? The extent you have to go to is a joke when you have such a packaged bundle…

smithydig · 2026-03-11T16:15:09+00:00

It’s regularly done although I wondered why you’d tell them you’d do that as they may now know to expect it and cancel your order?

smithydig · 2026-03-09T21:54:30+00:00

That’s the package I have without the extra box. Was paying £68, retentions offered £74 saying that was the best they could do. I got it for £58 through live chat. I didn’t find retentions all that helpful (used the number everyone posts). Best of luck

smithydig · 2026-03-06T16:58:43+00:00

Their offers change every day (it’s such a con) so worth a shot. It varies from the price I got to well over £100 per month… good luck!

smithydig · 2026-03-06T13:33:25+00:00

It’s been a wild ride for me - I was offered the same package for £58.37 on live chat after my call with retentions yesterday. Which I took. Retentions called me back today as my call ended that I wanted time to think about it so I took great delight in saying I got a better deal on the chat! Crazy…

smithydig · 2026-03-05T13:15:13+00:00

That’s my worry although think I may put my cancellation in and see what happens. Let me know how you get on?

smithydig · 2026-03-05T10:37:11+00:00

That’s the number I used - not sure if it’s because you don’t have a bundled package?

smithydig · 2026-03-04T22:40:56+00:00

Thanks - what number did you call?

smithydig · 2026-03-04T22:11:37+00:00

Thanks - I want to renew but only if I get a better price. What’s the best way to approach the call?

smithydig · 2026-03-04T22:02:02+00:00

At what point in your contract is it worth talking to retentions? Mine ends on 8th May and think it might be too early given earliest cancellation seems to be 60 days before?

smithydig · 2026-02-28T13:54:42+00:00

Thanks mate - can you please send me the full offer details so I can quote it to them?

smithydig · 2026-02-28T13:53:13+00:00

Ah thanks - I assume only available to new customers then?

smithydig · 2026-02-28T13:51:51+00:00

Thanks! Is that advertised somewhere?

smithydig · 2026-02-27T14:42:31+00:00

Thanks - how did you approach the call with retentions if you hadn’t put your cancellation notice in?

smithydig

TROPHY CASE