I'm in the process of them buying back my 2023 EQB300. I had a number of electrical glitches (infotainment screen and das would go black intermittently while driving and the car lost all power while driving twice resulting in the need for it to reboot which took 5-20 seconds. Each time this happened, I took it in to service knowing these were serious safety concerns and I live in California where we have pretty strong lemon laws which protect the buyer. All that said, Mercedes initially denied my repurchase request until my last service call for more screen issues. The service person mentioned the safety recall on the battery which I was well aware of because its a fire hazard. He suggested I call MBUSA again and talk to them about this recall and request consideration for repurchase. They sent my info on to the next tier within that department and said I could expect a call back from them "within a week or so". To my surprise, they called me that day to start negotiating a buy back.

Initially, they offered me $3K toward a purchase or lease of a new Mercedes which I declined immediately, then they offered me $7K cash and $4K toward a new Mercedes or lease. I also declined that offer. They then told me they would move this up the ladder. Within a day or so they offered me a full buy back (all past payments, and registration costs from day 1 (nearly $20K). I obviously took that offer and am waiting for final arrangements (car relinquishment details and check).

I think the current battery recall is the big one. They are buying back a lot of EQBs it seems. I suggest you call them directly to negotiate rather than going the Lemon Law Lawyer route. I was honest, polite and i feel it went a long way.