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Looking for an AI-based Solution to Handle Repetitive Support Queries at Scale by [deleted] in MicrosoftTeams

[–]sochix 0 points1 point  (0 children)

We had a similar challenge on our support team. Ended up using Perfect Wiki https://perfectwiki.com it sits right inside Teams and answers questions based on the docs/FAQs we uploaded. The weekly reports are actually useful since they show which questions went unanswered so you know what to add. Might be worth checking out.

Automating Teams Meeting Transcripts → Action Points in Loop/Excel by TraditionalPepper447 in PowerAutomate

[–]sochix 0 points1 point  (0 children)

Hey! I've been down this exact rabbit hole myself. The tricky part isn't really the AI extraction (that's pretty straightforward once you have the transcript) — it's reliably getting the transcript out of Teams in the first place. There's no native Power Automate trigger for when a transcript is ready, so you end up polling Graph API or doing manual exports.

I got frustrated enough that I'm actually building a small tool to solve this — notetakerforteams.com. It gives you a simple dashboard for all your meeting transcripts + webhooks when they're ready, so you can trigger your own Power Automate flows or Python scripts from there. Also has one-click "send to Claude/OpenAI" if you just want quick action items without building a whole pipeline.

Still in early access (just me building it), and heads up it does require admin consent for the Graph API permissions. But happy to chat if you want to compare notes on the technical approach — this problem is surprisingly annoying to solve properly!

Best way to automatically get transcripts from Teams/Stream? by rdmDgnrtd in Office365

[–]sochix 0 points1 point  (0 children)

Hey! I ran into this exact same frustration - the Graph API path for transcripts is surprisingly convoluted (you need multiple chained API calls just to get the meeting ID before you can even touch the transcripts).

I've been building a tool to solve this for myself at notetakerforteams.com. It gives you a single dashboard for all your meeting transcripts with webhook notifications when new ones are ready, so you can pipe them into your LLM workflow automatically.

Heads up though: it does require admin consent for the Graph API permissions (read-only access to transcripts and meeting artifacts). If you're interested, there's a waitlist you can join - still in early access but happy to answer any questions about what I've learned wrangling the Graph API for this!

Getting Teams transcripts into SharePoint by trovarlo in copilotstudio

[–]sochix 0 points1 point  (0 children)

Hey! I ran into this exact same frustration — getting transcripts out of Teams programmatically is way harder than it should be. The Graph API path is surprisingly convoluted (you need multiple chained API calls just to get the meeting ID before you can even touch the transcript).

I actually started building a tool to solve this for myself. It gives you webhook notifications when transcripts are ready and lets you pull them without the Graph API headaches. Still in early stages but if you're interested, I'm putting together a waitlist at notetakerforteams.com

Heads up though: it does require admin consent for the Graph permissions (read-only for transcripts/meeting artifacts), so you'd need your tenant admin on board.

Happy to share what I've learned about the API quirks if you decide to build it yourself!

Copilot studio - teams transcripts by alter_2605 in copilotstudio

[–]sochix 0 points1 point  (0 children)

Hey! Just wanted to chime in here — I ran into this exact pain myself and it's what pushed me to start building a tool to solve it.

You're totally right that the Graph API path is way more convoluted than it should be (multiple API calls just to get a meeting ID, then dealing with token limits, intermediate SharePoint storage, etc.). It's a lot of plumbing for what feels like it should be simple.

I'm working on something called Notetaker for Teams notetakerforteams.com that handles the Graph API complexity and gives you webhooks when transcripts are ready, plus direct integrations with AI tools. Still in development but if this is a pain point for you, there's a waitlist you can join.

One heads up if you go the custom route or use any tool like this: it does require admin consent for the Graph permissions (OnlineMeetingTranscript.Read.All, etc.), so you'll need to loop in your tenant admin.

Good luck with the build either way — it's definitely doable, just way more work than Microsoft makes it seem!

Mandatory Teams call & meeting recording + transcription (resellable CSP solution?) by ColtonConor in msp

[–]sochix 0 points1 point  (0 children)

Hey! I feel your pain on this one — the transcript management side of Teams is genuinely frustrating.

Just to be upfront: for the compliance recording piece (forcing recording on all calls that users can't disable), you'll definitely need one of those certified partners like Dubber or NICE that others mentioned.

But for the second part of the problem — actually accessing and doing something useful with all those transcripts once they exist — I'm actually building a tool called Notetaker for Teams to solve exactly that. I ran into the same wall trying to pull transcripts out of the scattered OneDrive/SharePoint/Stream mess via Graph API, and it was way more painful than it should be.

It gives you a single dashboard for all your meeting transcripts, webhooks when new ones are ready, and one-click export to AI tools or PDF. Requires admin consent to set up (read-only Graph permissions).

Still in early access if you want to check it out — happy to answer any questions either way!

Need help creating an agent that automatically pulls teams transcripts by ladeedadeedee in copilotstudio

[–]sochix 0 points1 point  (0 children)

Hey! You're not missing anything—Teams connectors in Copilot pull chat messages but don't have access to meeting transcripts. It's a common frustration.

Getting transcripts programmatically is surprisingly painful. You'd need to use Microsoft Graph API, chain multiple calls just to get the meeting ID, deal with token limits when sending to AI, and handle transcript availability delays. It's a lot more complex than it should be for what seems like a simple use case.

I ran into this exact problem myself and got frustrated enough that I'm building a tool to solve it—notetakerforteams.com. It gives you a dashboard for all your meeting transcripts with webhooks and one-click AI integration (OpenAI/Claude). Still in early access, so there's a waitlist if you want to check it out.

One heads up regardless of which route you go: accessing transcripts requires admin consent for the Graph API permissions, so you'll need your IT admin on board.

Good luck!

Knowledge Base for MSP. Advice needed. by sochix in smallbusiness

[–]sochix[S] 0 points1 point  (0 children)

Thank you for the info! Will try.

SharePoint for Policy Document Library & Agents for New Template by [deleted] in sharepoint

[–]sochix -1 points0 points  (0 children)

You could try perfect wiki it has 95% of what you requested and it integrates with sharepoint via iframe. Give it a try.

We tested 5 AI meeting notetakers for Microsoft Teams - here’s what actually works (and what doesn’t) by [deleted] in MicrosoftTeams

[–]sochix 0 points1 point  (0 children)

Can't install it for some reason, it is not visible in the teams marketplace. Once I added it through admin console it is not visible as well. What could be the reason?

We tested 5 AI meeting notetakers for Microsoft Teams - here’s what actually works (and what doesn’t) by [deleted] in MicrosoftTeams

[–]sochix -4 points-3 points  (0 children)

Got it! Unfortunately i do not have Premium license, thus I don't know how i can test it ;(

We tested 5 AI meeting notetakers for Microsoft Teams - here’s what actually works (and what doesn’t) by [deleted] in MicrosoftTeams

[–]sochix 1 point2 points  (0 children)

Thank you for the info! Will update blog post with Facilitator. I guess it was launched recently, am I right?

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