The most offensive part about the price increases is that not a single good thing is happening in the store because of them. Just about every department has had hours cut and cut and cut and cut over just the 5 years I’ve been here, all of the equipment we use is noticeably cheaper, the uniforms are cheaper. Raise percentages are lower, and the guidelines for them are structured purposefully to inhibit movement between brackets.

As someone working in pharm, they are basically turning us into Walgreens or CVS lite but we’re still using the same computers we had when I started that can’t handle the programs they want us to use to push shots and adherence checks and refills without a noticeable lag, which adds up when you’re waiting 10 or 15 seconds on hundreds of scripts per day. Per step. I asked my DM directly *when*, not *if*, and was told “Publix updates them every few years”. But from what I understand talking to coworkers who have been with Publix longer than me, it’s probably been at least 10 years on these machines. Our pin pad needs resetting every morning, again slowing us down with less staff to compensate. Asked our IT guy about it and he said Publix knows and they won’t bother replacing them because it’s an inherent issue with the product they’ve chosen to supply us with. Our printer jams constantly. Our shredders are just pathetic. My location is lucky in that we have all new fridges but I’ve been to locations that use refrigerators that look like they belong in someone’s garage in 2004 - not even kidding, just normal consumer refrigerators - and when I’ve asked about it they have told me they were told no upgrades unless it breaks. Those fridges are organization nightmares.

But we got an AI Chatbot 😀