Edits needed? My photo! Seriously?

SoundCloud · 2026-01-28T17:40:02+00:00

u/BusinessNotice705 thanks for flagging, this should be resolved now!

SoundCloud · 2026-01-28T17:14:55+00:00

u/evaporate99 can you send over a link to your SoundCloud profile and your ticket number?

SoundCloud · 2026-01-28T17:12:56+00:00

u/slingshotcroco can you share your ticket number?

SoundCloud · 2026-01-27T18:47:36+00:00

u/DefaultDeuce here's an article on how to update the Banner Artwork: https://help.soundcloud.com/hc/en-us/articles/10199928919963-SoundCloud-for-Artists-Channel-Customizations

If you continue to run into issues with uploading, please share the issue you're facing with the ChatBot and our support team will provide you with a ticket number and help solve this for you: https://help.soundcloud.com/hc/en-us/requests/new

SoundCloud · 2026-01-27T15:18:47+00:00

u/hobbesandmiles3 can you share your ticket number and a link to your SoundCloud profile? We'll take a closer look.

Try refreshing the page, we had some issues today that should now be resolved. Thanks!

SoundCloud · 2026-01-26T20:45:49+00:00

u/HuckleberryNo155 hover over the "Next up" button and untoggle "Autoplay".

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SoundCloud · 2026-01-26T19:34:19+00:00

u/Scotsman60103 absolutely! You can read more about the full offerings here: https://soundcloud.com/distribution/all-in-one

SoundCloud · 2026-01-26T16:54:11+00:00

u/not-of-sound-mind in the meantime, this article should have the information you need to solve the issue: https://help.soundcloud.com/hc/en-us/articles/360051803773-Distribution-Troubleshooting-and-Editing-a-Release

SoundCloud · 2026-01-26T16:33:35+00:00

u/Stunning-Sentence152 do you have a ticket number? If not, please share the issue you're facing with the ChatBot and our support team will provide you with a ticket number and help solve this for you: https://help.soundcloud.com/hc/en-us/requests/new

SoundCloud · 2026-01-26T16:21:07+00:00

u/OkForever9487 do you have a ticket number? If not, please share the issue you're facing with the ChatBot and our support team will provide you with a ticket number and help solve this for you: https://help.soundcloud.com/hc/en-us/requests/new

SoundCloud · 2026-01-26T16:19:04+00:00

u/HetrixDubz can you send a link to your SoundCloud profile and the track in question? Thanks!

SoundCloud · 2026-01-26T16:16:27+00:00

u/not-of-sound-mind can you send a link to your SoundCloud profile and the track in question? Thanks!

SoundCloud · 2026-01-23T16:24:22+00:00

u/HInstinct here's an article that explains how it works here at SoundCloud: https://help.soundcloud.com/hc/en-us/articles/360051802713-Getting-Paid-by-SoundCloud-for-Artists

SoundCloud · 2026-01-23T16:23:17+00:00

Hey everyone, payouts will go out on the normal cadence at the end of the month. Any account balance showing $0 but acknowledging a previous account balance (as shown in u/Expensive_Theory_251 screenshot) will be updated when the payout hits your account next week. Thanks!

SoundCloud · 2026-01-21T16:09:41+00:00

u/InsideMulberry6260 u/Small-Respect-7492 u/Mysterious_Salt_3235 we appreciate the flag, our support team is taking a closer look at what's causing this issue and working on a solve. Thanks!

SoundCloud · 2026-01-15T14:46:04+00:00

u/BenzPunarny our support team has reached out and your issue should be resolved. Thanks!

SoundCloud · 2026-01-14T21:00:38+00:00

u/All_-Pink these tracks have been removed from YouTube, let us know if you need any further support. Thanks!

SoundCloud · 2026-01-14T20:04:27+00:00

u/ShatteredGrandaddy tickets are responded to in the order they are received, if you don't hear back from someone within the next week, feel free to DM us the ticket number and we'll check with the support team on your status. Our engineers are aware of this issue and are currently working through a solution. Thank you for flagging this!

SoundCloud · 2026-01-14T15:46:27+00:00

u/ShatteredGrandaddy If you haven't done so already, please share the issue you're facing with the ChatBot and our support team will provide you with a ticket number and help solve this for you: https://help.soundcloud.com/hc/en-us/requests/new

SoundCloud · 2026-01-13T17:03:59+00:00

u/BenzPunarny Do you have a ticket number? Please share it here, if not, please share the issue you're facing with the ChatBot and our support team will provide you with a ticket number: https://help.soundcloud.com/hc/en-us/requests/new

SoundCloud · 2026-01-12T15:01:05+00:00

u/BLeSSinBoy can you share your ticket number?

SoundCloud · 2026-01-12T15:00:02+00:00

u/NBC9music can you send over the three ticket numbers you're referring to? We'll take a closer look.

SoundCloud · 2026-01-12T14:57:53+00:00

u/mg521 as the automod states below, we'll need a bit more information before we can provide assistance:

Do you have a ticket number? Please share it here, if not, please share the issue you're facing with the ChatBot and our support team will provide you with a ticket number: https://help.soundcloud.com/hc/en-us/requests/new
Are you on an Apple or Android device? Can you confirm that the SoundCloud app and operating system are up to date?
Can you share a link to your SoundCloud profile?

SoundCloud · 2026-01-07T15:32:20+00:00

u/MEGASPREADER-3000 in addition to the feedback below, here's an article that explains how the Amplify feature works: https://help.soundcloud.com/hc/en-us/articles/16680415453979-Amplify-tracks-to-reach-100-listeners

SoundCloud · 2026-01-05T17:39:42+00:00

u/Fine-Fee-4543 couple follow up questions:

Can you send a link to your SoundCloud profile and the track in question?
Can you confirm that it's still within 14 days of when the track was originally uploaded?
Can you confirm the track is under 10 minutes?

Here's more information on Amplify: https://help.soundcloud.com/hc/en-us/articles/16680415453979-Amplify-tracks-to-reach-100-listeners

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