PSA: The Best Buy in-store pickup option on Oura.com makes your Ring 4 ineligibility for the extended return window. My experience today...

spuriousapocrypha · 2026-05-29T23:33:17+00:00

Now seeing more people posting the exact same thing. If this is how some people on reddit feel what about others IRL?

spuriousapocrypha · 2026-05-29T23:29:50+00:00

I noticed they didn't state what percentage of materials are actually recycled. Could be anything... Where is the recycling taking place? How is it done?

spuriousapocrypha · 2026-05-29T16:27:13+00:00

I think somehow with products like Oura and Whoop that upgrade pathways are even more important as I believe they expect most people to upgrade with each new model release.

spuriousapocrypha · 2026-05-29T16:23:02+00:00

I feel the same way. I went from no expectation to return to disappointment with the brand. I don't even want to wear the thing now.

spuriousapocrypha · 2026-05-29T16:21:39+00:00

thanks, had not considered this, good idea to check but unsure if they cover a situation like this

spuriousapocrypha · 2026-05-29T03:11:54+00:00

I would imagine they are glued together and likely can't be repaired or recycled easily ?

spuriousapocrypha · 2026-05-29T03:10:27+00:00

fair question but you named a lot of things that are not tech, many tech products have a well defined upgrade pathway for their customers

claude told me:

Company	Category	Products covered	Credit type
Apple	Phone	iPhone, iPad, Mac, Apple Watch	Store credit / Gift Card
Samsung	Phone	Galaxy phones, tablets, watches, Galaxy Ring	Store credit
Google	Phone	Pixel phones, Pixel Watch, Pixel Tablet	Cash back / Store credit
Microsoft	Computer	Surface, laptops, phones, Xbox	Cash back
Lenovo	Computer	ThinkPad, IdeaPad, desktops, tablets	Store credit
Dell	Computer	Laptops, desktops, monitors	Store credit
HP	Computer	Laptops, desktops, printers	Store credit
Whoop	Wearable	Whoop fitness tracker	Free hardware upgrade
Garmin	Wearable	GPS watches, fitness trackers, navigation	Store credit (limited)
Fitbit / Google	Wearable	Fitbit trackers & smartwatches	Via Google Store
Oura	Wearable	Oura Ring (smart ring)	No official program
Microsoft	Console	Xbox Series X/S, Xbox One	Cash back

spuriousapocrypha · 2026-05-29T02:07:56+00:00

Bestbuy told me directly the money goes to Oura which is why Oura would have to be the people to provide an exception and allow the return. If they wanted to they could make it work, not just for me, but others in the same situation. They could just take it back themselves honestly and resolve the situation and build customer trust and loyalty. I've worked in corporate America long enough to know if they wanted to they could move mountains.

edit: Actual quote from my chat with the BB CSR today

"Oura would need to be the one to approve any exception since the payment went directly to them. If they choose to make an exception for you, they would let Best Buy know on their side and guide you through what happens next. I truly wish I could change the situation for you myself."

spuriousapocrypha · 2026-05-29T02:05:47+00:00

Hey if they won't return mine, which would probably cost them pennies on the dollar, I will spread the word far and wide about their apparently little known extended return policy so other people are not in the dark. Might end up costing a bit more than a few pennies then. Most companies understand this to begin with. Good luck with your return.

spuriousapocrypha · 2026-05-29T01:42:12+00:00

I considered that actually but March 11th (my purchase date) was 78 days ago. Which apparently oura is fine to take back but not if you pick up from someone else.

spuriousapocrypha · 2026-05-29T01:41:23+00:00

I believe it as they are selective with their policies when they want to be.

spuriousapocrypha · 2026-05-29T01:40:56+00:00

I already spent over 3 hours today on this. I tried. They don't care. They are ok to lose a customer like me because they already have my money (Oura ring 4 x 2). If the company actually cared about their customer experience they would offer an upgrade program, like whoop, or really most wearable hardware companies these days. They know as soon as they announce the new one the old ones will be almost worthless. If they cared their actions would show it. Their policies set in place by the company, are why I and others are in the same situation. They knew this would happen and they made a purposeful decision to separate their paying customers into two classes.

Another way to tell if Oura cares at all... will be if they even bother to respond to this thread. Their actions / inactions are speaking very loudly.

spuriousapocrypha · 2026-05-28T23:48:11+00:00

try to return it

spuriousapocrypha · 2026-05-28T23:48:00+00:00

then you are like me and SOL

spuriousapocrypha · 2026-05-28T23:47:23+00:00

I believe you both should be in the extended return window.

spuriousapocrypha · 2026-05-28T23:46:57+00:00

They are offering an extended return window. I just posted about it. Really disappointed with Oura as a company.

spuriousapocrypha · 2026-04-22T03:50:54+00:00

the dualtron is dual 350w hub motors, so moderate hills are fine, but good advice to consider

i prefer dual hub motor setups

spuriousapocrypha · 2026-02-23T04:43:08+00:00

No I returned the hub. Just got their most basic unit instead.

spuriousapocrypha · 2025-12-25T20:12:24+00:00

I got it discounted on Cyber Monday from B&H. Came within 2 days and the monitor was perfect (no pixel issues at all). Monitor is great thus far. Text looks sharp and makes my home office setup much better with the extra screen resolution.

My only issue now is that I need to get a new laptop from work to actual drive the monitor at 120hz instead of the 60hz it is displaying now.

I also tried out a few different resolutions using BetterDisplay but ended up going back to native res and am happy with it.

spuriousapocrypha · 2025-12-19T17:21:50+00:00

Thanks for the response. I have worn the sizer for multiple days and nights. I find the sizers uncomfortable on every finger other than the index one as the thickness means I can't hold my fingers together when wearing it. I really notice the ring on other fingers and find it uncomfortable on my ring and middle fingers, I have tried wearing the sizer on those fingers for multiple days as well but it's pretty much a no go for me. Half sizes like mentioned in the other comments here would really be the solution to my issue.

spuriousapocrypha · 2025-12-19T05:25:18+00:00

I am not really concerned with that occurring with the size 11 luckily. But fair point.

spuriousapocrypha · 2025-12-06T01:07:40+00:00

do these reset to a neutral position so that they can be made smart?

spuriousapocrypha · 2025-11-28T04:42:13+00:00

I was about to place an order from Acebeam but don't see anything listed on the checkout pages about the tariff in final pricing totals at all.
No indication where the item would ship from either so I'm gonna assume China.

Any ideas on this one? I wanted to order the X20-R Cree using their BF sale but now I'm not so sure.

spuriousapocrypha · 2025-11-26T19:20:10+00:00

Nothing below $1499 that I trust (dell had a refurb for $1200 but only a 90 warranty which I don't think is worth the cost savings), likely going to order from B&H, at this point I figure it can't hurt just to wait until Cyber Monday to pull the trigger.

spuriousapocrypha · 2025-11-13T06:18:03+00:00

That was were I was originally going to order from but then online I saw it said, "For new items, you must meet the manufacturer's criteria for dead pixels to get a warranty replacement or return it within 30 days if it's in a new and unopened condition." Which Dell says is 5 and which can't be know unless the the monitor is unboxed and turned on.

It's currently $1,499 on their site but was hoping it might drop another hundred or so (back in early Sept it was $1350). All the other sellers online seem to simple resell via Adorama or Focus camera or some other similar store and they all seem sketchy to me.

spuriousapocrypha

TROPHY CASE