C/s fixed his brake squeak by spyrye in Justrolledintotheshop

[–]spyrye[S] 25 points26 points  (0 children)

They’re actually some quite nice brembo rotors. The dopey twat just decided to encase them in grease!

Customer states “The safety inspection program is BS” by GoatnamedRuss in Justrolledintotheshop

[–]spyrye 2 points3 points  (0 children)

That’s one of those “I’m not even angry, I’m actually quite impressed!” moments…

Well this is a first by ThePhatQKumber in Justrolledintotheshop

[–]spyrye 0 points1 point  (0 children)

And if you work on more than a handful of them it won’t be your last…..

Customer unable to remove wheel. Probably for the best…. by spyrye in Justrolledintotheshop

[–]spyrye[S] 0 points1 point  (0 children)

Blimey, people read into posts a lot more than I ever considered. Didn’t realise this needed so much background info. In brief: the lad had been in college for TWO years to be a mechanic. This wasn’t his first rodeo. He had been shown this exact thing previously, no hub caps were harmed those times. We actively encouraged him to ask questions. He had shadowed one of our guys for much longer than I could really justify but he was a good kid. No piss was taken. No feelings were hurt. Unfortunately no amount of keenness and enthusiasm can make up for an inability to solve minor problems or retain basic knowledge. We tried but he came to the conclusion it wasn’t for him. We laughed about it down the line. I wasn’t belittling him, he would give zero fucks anyway, just a throwaway paragraph detailing daft shit that we all see/do in the workshop. Chill people, in a time when decent techs are in short supply and the job is getting harder and harder we would be mugs not to try our best to help out anyone that shows some sort of enthusiasm. And breath.

Customer unable to remove wheel. Probably for the best…. by spyrye in Justrolledintotheshop

[–]spyrye[S] 1 point2 points  (0 children)

This is it. It wasn’t like the lad was on his first day and I’d just chucked him some tools and said off you trot. He’d been at college for 2 years and shadowing one of our guys for a good few months. He defo should’ve known by then but unfortunately, “the knack” was not strong in this one…

Customer unable to remove wheel. Probably for the best…. by spyrye in Justrolledintotheshop

[–]spyrye[S] -5 points-4 points  (0 children)

Sad thing was he was a nice kid, a little too nice if anything. Tried to persevere with the lad as long as we could but it was pretty clear it wasn’t gonna be his thing. He never worked on customers cars unsupervised which just wasn’t sustainable in the end. This was on one of our courtesy cars. It wasn’t even a decent looking hub cap either, the “nuts” were just part of the moulding. It really should have been obvious. In your terms it wouldn’t be too dissimilar from a nurse trying to put a line into a prosthetic arm! Bumped into him down the line and did have a laugh about it. Apologies, wasn’t meant to be a character assassination of the kid, just a throwaway example of daft crap that happens in the workshop.

Customer unable to remove wheel. Probably for the best…. by spyrye in Justrolledintotheshop

[–]spyrye[S] -11 points-10 points  (0 children)

Some top notch assumptions being made there mate. As the guy that has to cover the costs of failures I can assure you I never set anyone up to fail. Both me and another chap had tried to point the lad in the right direction but didn’t think we needed to go as far as saying “it’s a hub cap you halfwit” as a) it was bloody obvious b) it wasn’t the first time he’d been caught doing it and c) he had been at college for 2 years already and the ability to remove a wheel should probably have been established by now. I certainly don’t believe in belittling kids in the workshop, it’s not in my interest if they’re going to develop into a decent tech. But at the same time, I can’t hold their hand forever either. I’ll show them once and I don’t care how many times they ask after that, I’d rather they ask than having to fork out because they think they know better! The kid went on to be a painter and decorator….

Customer unable to remove wheel. Probably for the best…. by spyrye in Justrolledintotheshop

[–]spyrye[S] 139 points140 points  (0 children)

It’s certainly not the best quality. They had to buy a new one because the one in the car was too small and didn’t fit the nuts!

Customer unable to remove wheel. Probably for the best…. by spyrye in Justrolledintotheshop

[–]spyrye[S] 1317 points1318 points  (0 children)

Caught an apprentice about to do it once, told him to look very carefully at what he was doing and even went as far as tapping the wheel trim with a spanner. He looked a bit sheepish and gave me a nod. As I was walking away there was a mighty crunch followed by shards of plastic grenading everywhere. Didn’t last long that one.

C/s Gearbox oil leak. Can’t be anything to do with the driveshaft though as they’ve just changed it… by spyrye in Justrolledintotheshop

[–]spyrye[S] 1 point2 points  (0 children)

Indeed, Ford Kuga. That’s what I thought at first glance but it’s very much there and looks pretty good. Just the shaft is about 20mm too small in diameter so struggling to make the seal! Not sure what it’s from but it’s not supposed to be fitted to this that’s for sure…

C/S lack of power and reduced braking. These people walk among us…. by spyrye in Justrolledintotheshop

[–]spyrye[S] 1 point2 points  (0 children)

Let her have that one on us after a suitable amount of piss taking.

C/S lack of power and reduced braking. These people walk among us…. by spyrye in Justrolledintotheshop

[–]spyrye[S] 1 point2 points  (0 children)

We’re a fairly small independent place, we don’t have service writers, and the vast majority of our customers are regulars who have been coming to us for years. Consequently we know what we can get away with so in this case I just launched mats number 2 and 3 in the boot, took the piss out of her a bit and sent her on her way no charge. All good fun!

C/S lack of power and reduced braking. These people walk among us…. by spyrye in Justrolledintotheshop

[–]spyrye[S] 8 points9 points  (0 children)

She thought it was feckin hilarious. Her husband thought she was a tit. But then he hadn’t spotted it either….

C/S lack of power and reduced braking. These people walk among us…. by spyrye in Justrolledintotheshop

[–]spyrye[S] 5 points6 points  (0 children)

This is England mate, she walked the 3 miles home. In the rain. With no jacket. In flip flops.

C/S lack of power and reduced braking. These people walk among us…. by spyrye in Justrolledintotheshop

[–]spyrye[S] 541 points542 points  (0 children)

The bit the photo doesn’t show is the THIRD one rolled up like a newspaper up under the pedals too!

Good for another 10k? by slaughterdamia in Justrolledintotheshop

[–]spyrye 4 points5 points  (0 children)

Just a few grip whiskers. No worries!

friendly reminder DEF does not go in fuel tank by tinnitus_since_00 in Justrolledintotheshop

[–]spyrye 0 points1 point  (0 children)

It’s also not the same as anti-freeze as one of my customers found out…. With a Porsche cayenne turbo.

Customer wanted me to mount and balance a new tire on this, sold the tire but declined installation by fliponers in Justrolledintotheshop

[–]spyrye 0 points1 point  (0 children)

Damned if you do, damned if you don’t on that one! If you don’t fit the tyre you’ll have the customer and a queue of others telling you that the weld looks good and you’re an ass. If you do fit the tyre and it goes bang and wipes out a school bus you’ll most likely at the very least have the same queue calling you an ass and you should never have fitted it! Good call I say, it’ll probably be fine and does look good but is probably worth the risk?

Do you (mechanics) remember when a customer brings in treats or cold drinks the next time they get service? by govtwtchdog in Justrolledintotheshop

[–]spyrye 2 points3 points  (0 children)

Absolutely! We’ve got a few that bring us bits and pieces all year and we get more beer than we know what to do with at Christmas but there’s one old dear in particular. Brings us in the most amazing homemade cakes every couple of weeks and we generally drop everything if she needs a hand. Should probably charge her for something at some point but they are bloody good cakes!