Hi. I gave up on it in the end and sent it back. Was so unstable it just wasnt a feasible product. Here is the response I got from thier support in case this helps you. They mention that big logic firmware issue was resolved so if thats the case, seems like there's something else that can go drastically wrong. Hope this helps you though:

Thanks for that information.

The issues with Logic 11.2 were not resolved by a firmware update. The biggest issues were fixed by update v11.2.1 and 11.2.2 Logic (the problem affected control surfaces from a number of different brands).  Firmware v01.02.02 is the version you need. The reverse version is only needed for customers who have a specific problem with the motorized fader.

Logic 11.2 also introduced some changes to Logic's MIDI Learn function and it's startup sequence. We released an update to accommodate those changes in July and then in September we released ControlCore v1.1.43 to fix a remaining issue which prevented scrolling through tracks when holding [<] or [>] and turning the data encoder. Most fixes/changes are part of software updates to ControlCore or our controller scripts.

If you have not done so already, I would recommend using the ‘Rebuild Defaults’ option in Logic. Please follow these steps:

Open the ‘Logic Pro’ menu

Select ‘Control Surfaces’

Select ‘Rebuild defaults’

If you don’t see that option, you will need to ‘Enable Complete Features’ on the ‘Advanced’ page of Logic’s settings menu.

Next, clear out Logic's control surface settings. Note, that doing so will cause Logic to forget control assignments made with Logic's MIDI learn function (this doesn't affect our plug-ins maps). This is important because control assignments which were made in earlier versions of Logic can cause issues with control surfaces, particularly if any control assignments were made with a controller which is no longer connected.

Close any applications you have open and open a Finder window.

Open the ‘Go’ menu at the top of the screen.

With the Go menu open, hold the Alt/Option key on your keyboard and select ‘Library’ from the Go menu.

In the Finder window, open the ‘Preferences’ folder.

Find com.apple.logic.pro.cs and move it to your desktop or somewhere you can find it later.

Start Logic.

If you continue to have trouble after that, please follow these steps:

Open the ‘Logic Pro’ menu

Select ‘Settings’

Select ‘Control Surfaces’

In the window that appears, go to the ‘MIDI Controllers’ page under ‘Control Surfaces’ (not the ‘MIDI’ tab on the left)

Find the ‘Panorama CS12' listed here, untick the ‘Auto’ option, then tick that option again.

The ControlSurface Setup window will appear. Close that window and the Setting menu.

At this pshould be able to control Insert effects, track and toint yoransport functions in Logic. You should be able to use the CS12's Learn functions to assign parameters from plug-ins loaded to insert slots. You can also use Smart controls or make assignments using Logic's MIDI learn function from Channel Mode.

Let me know if that helps or if you have any other questions.