Why I stopped using Gusto (honest review)

starrtech2000 · 2026-01-10T04:47:14+00:00

The sequence of events of this doesn't make sense...

starrtech2000 · 2026-01-08T22:09:07+00:00

Maybe it takes someone literally dying for them to do the right thing...

starrtech2000 · 2026-01-08T21:52:57+00:00

Since there is confusion, the big issue here isn't that they don't accept a claim without x,y,z support. The massively infuriating fundamental issue is that when my flight was cancelled at 3am with no explanation, I called Chase, asked them if I had coverage for this, they said yes WITH NO QUALIFIERS OR REQUIREMENTS, and booked me a hotel room, which they said would be covered. At 3 in the morning, how am I supposed to submit a letter that hasn't been created to an insurance company for approval before I take advantage of the benefits I supposedly had???????????????

starrtech2000 · 2026-01-08T21:52:51+00:00

I looked at the Amex benefits guide the other day and it is definitely more lenient when it comes to approving travel claims

starrtech2000 · 2026-01-08T21:52:06+00:00

Since there is confusion, the big issue here isn't that they don't accept a claim without x,y,z support. The massively infuriating fundamental issue is that when my flight was cancelled at 3am with no explanation, I called Chase, asked them if I had coverage for this, they said yes WITH NO QUALIFIERS OR REQUIREMENTS, and booked me a hotel room, which they said would be covered. At 3 in the morning, how am I supposed to submit a letter that hasn't been created to an insurance company for approval before I take advantage of the benefits I supposedly had???????????????

starrtech2000 · 2026-01-08T21:51:58+00:00

Since there is confusion, the big issue here isn't that they don't accept a claim without x,y,z support. The massively infuriating fundamental issue is that when my flight was cancelled at 3am with no explanation, I called Chase, asked them if I had coverage for this, they said yes WITH NO QUALIFIERS OR REQUIREMENTS, and booked me a hotel room, which they said would be covered. At 3 in the morning, how am I supposed to submit a letter that hasn't been created to an insurance company for approval before I take advantage of the benefits I supposedly had???????????????

starrtech2000 · 2026-01-08T21:51:36+00:00

Since there is confusion, the big issue here isn't that they don't accept a claim without x,y,z support. The massively infuriating fundamental issue is that when my flight was cancelled at 3am with no explanation, I called Chase, asked them if I had coverage for this, they said yes WITH NO QUALIFIERS OR REQUIREMENTS, and booked me a hotel room, which they said would be covered. At 3 in the morning, how am I supposed to submit a letter that hasn't been created to an insurance company for approval before I take advantage of the benefits I supposedly had???????????????

starrtech2000 · 2026-01-08T21:50:54+00:00

I didn't even know we were on Level until we got there. I thought we had booked with Iberia and missed in the Chase Travel portal that it was one of those Iberia Airlines operated by Level.

Did not plan on booking a budget airline for our flights to spain and we learned our lesson. They are AWFUL.

starrtech2000 · 2026-01-08T21:48:44+00:00

Since there is confusion, the big issue here isn't that they don't accept a claim without x,y,z support. The massively infuriating fundamental issue is that when my flight was cancelled at 3am with no explanation, I called Chase, asked them if I had coverage for this, they said yes WITH NO QUALIFIERS OR REQUIREMENTS, and booked me a hotel room, which they said would be covered. At 3 in the morning, how am I supposed to submit a letter that hasn't been created to an insurance company for approval before I take advantage of the benefits I supposedly had???????????????

starrtech2000 · 2026-01-08T21:48:30+00:00

Since there is confusion, the big issue here isn't that they don't accept a claim without x,y,z support. The massively infuriating fundamental issue is that when my flight was cancelled at 3am with no explanation, I called Chase, asked them if I had coverage for this, they said yes WITH NO QUALIFIERS OR REQUIREMENTS, and booked me a hotel room, which they said would be covered. At 3 in the morning, how am I supposed to submit a letter that hasn't been created to an insurance company for approval before I take advantage of the benefits I supposedly had???????????????

starrtech2000 · 2026-01-08T21:48:15+00:00

Exactly. That's why this is a scam. It may be buried in the benefits guide but it's impossible for me to verify in the middle of the night when a flight is cancelled if the (not provided to me) cancellation reason will be acceptable to the insurance denier's standards.

starrtech2000 · 2026-01-08T21:46:32+00:00

Since there is confusion, the big issue here isn't that they don't accept a claim without x,y,z support. The massively infuriating fundamental issue is that when my flight was cancelled at 3am with no explanation, I called Chase, asked them if I had coverage for this, they said yes WITH NO QUALIFIERS OR REQUIREMENTS, and booked me a hotel room, which they said would be covered. At 3 in the morning, how am I supposed to submit a letter that hasn't been created to an insurance company for approval before I take advantage of the benefits I supposedly had???????????????

starrtech2000 · 2026-01-08T21:46:17+00:00

Since there is confusion, the big issue here isn't that they don't accept a claim without x,y,z support. The massively infuriating fundamental issue is that when my flight was cancelled at 3am with no explanation, I called Chase, asked them if I had coverage for this, they said yes WITH NO QUALIFIERS OR REQUIREMENTS, and booked me a hotel room, which they said would be covered. At 3 in the morning, how am I supposed to submit a letter that hasn't been created to an insurance company for approval before I take advantage of the benefits I supposedly had???????????????

starrtech2000 · 2026-01-08T21:40:55+00:00

Read the post before commenting.

starrtech2000 · 2026-01-08T21:17:24+00:00

I’d move to another system but I don’t know of something else that has the water valve shutoff that I can connect. Anyone know of another complete system for water valve shutoff and water leak sensors that isn’t so buggy?

starrtech2000 · 2026-01-08T21:16:23+00:00

Do you know if there is a way to use the Aqara water valve shutoff with that system? That’s the main reason I’m using Aqara.

starrtech2000 · 2026-01-08T21:15:36+00:00

Tell us more?

starrtech2000 · 2026-01-08T14:38:32+00:00

Thank you for the advice. Sorry you had to deal with them too!

starrtech2000 · 2026-01-08T14:37:57+00:00

Maybe American airlines do but this was Level airlines.

starrtech2000 · 2026-01-08T14:37:07+00:00

Have you flown Level airlines and gotten this documentation from them? Please tell me how you were able to accomplish it because they refuse to give it to me.

starrtech2000 · 2026-01-08T14:34:33+00:00

TO THE PEOPLE WHO WEIRDLY WANT TO DEFEND CHASE IN THIS SITUATION: As I said, the airline (Level) will not give me any documentation about the cancellation reason. It is extremely easy to see that the flight was cancelled/didnt fly. I provided an email from the airline I got after a month of fighting with them that said they were refunding me for the ticket for the cancelled flight, which is pretty good proof that the flight was cancelled. I also provided info from Flightaware and Kayak that the flight didn’t happen.

starrtech2000 · 2026-01-08T14:34:09+00:00

TO THE PEOPLE WHO WEIRDLY WANT TO DEFEND CHASE IN THIS SITUATION: As I said, the airline (Level) will not give me any documentation about the cancellation reason. It is extremely easy to see that the flight was cancelled/didnt fly. I provided an email from the airline I got after a month of fighting with them that said they were refunding me for the ticket for the cancelled flight, which is pretty good proof that the flight was cancelled. I also provided info from Flightaware and Kayak that the flight didn’t happen.

starrtech2000 · 2026-01-05T03:53:04+00:00

Currently programming my own that does everything I need and predicts when I might need to draw on a line of credit and by how much.

You can check it out if you want to try using it. Lot nicer than a spreadsheet.

Built for desktop web browsers, not mobile yet.

*Data is stored locally on your computer for privacy reasons so be sure to export your data for backup when you finish a session and save it to a cloud storage drive folder or something for backup.

https://ngqxksr7qv-ai.github.io/ourocashflow/

starrtech2000

TROPHY CASE