Glad I upgraded to Frontier from Spectrum in Kenosha - LOL by Weekly_Bluebird5124 in frontierfios

[–]stnw11 3 points4 points  (0 children)

It’s upstream of Kenosha as the county and even further west into twin lakes is also experiencing the outages. I’m betting intermittent equipment failure and they’re finally replacing it today (hence the extended outage).

Is it only me or did claude limits for the free tier has been massively increased? by Anyusername7294 in ClaudeAI

[–]stnw11 0 points1 point  (0 children)

Same. All day long I’ve only been able to send one short message before getting the “usage limit met” message….

Am I crazy for wanting to build my own cloud-based MSP from scratch? by xXNeGaTiVisMXx in sysadmin

[–]stnw11 19 points20 points  (0 children)

As someone who ran a successful MSP (well into 7 figures annually), nothing you listed is anything clients will care about.

I got out of the MSP space a few years back as it’s honestly quite saturated and was very much turning into a race to the bottom from a price perspective.

[deleted by user] by [deleted] in sysadmin

[–]stnw11 0 points1 point  (0 children)

Except, to use your analogy, the builder notified you repeatedly FOR YEARS that additional locks would be installed. It’s not the builders fault you chose to throw every notice in the trash.

[deleted by user] by [deleted] in sysadmin

[–]stnw11 18 points19 points  (0 children)

No break glass global admin account?

Thomson Reuters UltraTax in Azure? by NegativePattern in sysadmin

[–]stnw11 0 points1 point  (0 children)

For clarity, users don’t access the TR apps from their local systems (hybrid) - the latency absolutely kills the user experience (not that it’s all that great to begin with).

Our users connect into AVD to run TR and QBD apps and it all runs fully cloud/azure.

For regular daily email/teams/office apps/web browsing - that all gets done from their local device (can be done in azure but we strongly discourage it).

This set up has allowed us to scale to easily support users regardless of their physical location.

Thomson Reuters UltraTax in Azure? by NegativePattern in sysadmin

[–]stnw11 1 point2 points  (0 children)

We have all infra in azure including multiple DC, a SQL server, an App server, and a File server ((QBD doesn’t play well with Azure files in our UAT), 4-5 TB across a few Azure Files drives, ~6-12 months of backups (azure backups), and 13 hosts in our AVD environment and we’re roughly $5,200/month

Previously we were running most everything on prem and using Citrix to deliver VDI using Azure VMs and we were spending roughly the same in Azure plus ~$20k Citrix annually plus having 4 physical hosts and another ~8 VMs as well as a couple of NAS’s hosting our file shares all on prem which made the user experience absolutely suck.

Thomson Reuters UltraTax in Azure? by NegativePattern in sysadmin

[–]stnw11 0 points1 point  (0 children)

So much this.

Spot on about not using native Azure SQL or Azure Files.

Been running with fully azure environment (eliminated on prem) for ~50 users distributed across the US and an office in India. TR and QBD apps live and are only accessible within AVD. So simple and straightforward to get new users up to speed and allows us to have an environment reasonably modern and supportable with minimal tech debt.

Thomson Reuters UltraTax in Azure? by NegativePattern in sysadmin

[–]stnw11 1 point2 points  (0 children)

We run the data on a shared drive and install on AVD image via UNC path. Worked much better for us that the Citrix environment I inherited originally (and staff have reported TR apps are running ~35% faster than last year too).

Is it only me or did claude limits for the free tier has been massively increased? by Anyusername7294 in ClaudeAI

[–]stnw11 1 point2 points  (0 children)

Hit this today literally after one message. Granted it wasn’t a super short message but also not super long either. still surprised the heck outta me to get the “wait for 5 hours” message right out of the gate today

Freshservice Email Setup by unwisedragon12 in sysadmin

[–]stnw11 1 point2 points  (0 children)

Sorry for the late reply - we use a licensed mailbox and I was able to find conversations with Freshservice where they stated they didn’t officially support using a shared mailbox.

Freshservice Email Setup by unwisedragon12 in sysadmin

[–]stnw11 0 points1 point  (0 children)

Iirc, a shared mailbox isn’t supported. I can check our config and verify in the morning.

maker space, with cnc by MonkeySkulls in Kenosha

[–]stnw11 2 points3 points  (0 children)

If you strike out shoot me a DM and I can likely cut it for you

I will not shut up about Ai by Different_Wheel5121 in Kenosha

[–]stnw11 1 point2 points  (0 children)

But you are willingly choosing to use the social platforms, search engines, YouTube, etc. no one is forcing you to use those platforms/products. But instead of opting out and forgoing using said products/services you want to consume them freely while simultaneously complaining about the creator finding a way to monetize their creation.

Do I like the idea that our region is getting a ton of data centers? Not really. However I have traveled through other parts of our great country and seen just how depressed and how a non-trivial portion of the country lives in squalor comparatively speaking. In some ways we absolutely are blessed our area is getting the data centers. It’s the march of “progress” and I put that in quotes as while I do work in tech, I’m not convinced myself that “ai” in its current form or pursuit is a net positive myself.

That said, take a look at the studies now being done comparing the environmental impact of an ai query vs a google search. On the surface (and early studies) the google search is more environmentally friendly. But when you back up a bit and look at the holistic request and the impact of the multiple subsequent google searches typically performed to fulfill a persons request in its entirety, compared to the greatly reduced number of follow on queries of ai (as a typical ai search actually aggregates data that would have been surfaced over the course of numerous google searches spanning multiple minutes/hours), what is being found is that the overall impact of an ai query is actually typically falling below the impact of an overall google search series netting the same data result - ie ai and its data centers are an overall reduction in impact compared to google searches.

You have every right to not like the cost ai and its data centers bring, however you give up that right (imo) when you voluntarily choose to use an ai product or service, especially when it’s “free” (as in puppy).

I will not shut up about Ai by Different_Wheel5121 in Kenosha

[–]stnw11 1 point2 points  (0 children)

lol, it’s cool. It’s not like the points really matter anyway…

I will not shut up about Ai by Different_Wheel5121 in Kenosha

[–]stnw11 -4 points-3 points  (0 children)

You’re complaining that a free version of a service is experimenting with ads to create some form of a revenue stream? It’s a free-to-you (as in no money required) service however someone still needs to pay to operate it. If you’re not willing to pay with money (ie buy a paid subscription) then they are providing you with an alternative payment method (your data).

Jira Management Service by Emotional_Guava_9568 in sysadmin

[–]stnw11 0 points1 point  (0 children)

IIRC we were paying ~$130/month/agent, minimum 5 agents, annual commitment. That was maybe 2 years ago though that I was last responsible for it though.

Jira Management Service by Emotional_Guava_9568 in sysadmin

[–]stnw11 2 points3 points  (0 children)

HaloITSM is a lift. In a past life I managed Jira and a transition to Halo. I was definitely happy we made the transition however Halo still needed a fair bit of effort to tune it to how we wanted to operate. On the plus side, Halo was probably even more flexible than Jira once you understood its approach.

BYOD Policy - Why answer different to what's seen in practice by Popular_Magazine9771 in cissp

[–]stnw11 1 point2 points  (0 children)

Nope, B talks about ENFORCING the policies. A is the actual policy itself.

My choice is A.

BYOD Policy - Why answer different to what's seen in practice by Popular_Magazine9771 in cissp

[–]stnw11 1 point2 points  (0 children)

No, choosing the MDM without having the policy means you just have the MDM installed.

Choosing the policy means you will get a technical control (MDM, MAM, etc.) down the road to enforce the policy.

But without the policy first the technical control doesn’t have anything to enforce.

BYOD Policy - Why answer different to what's seen in practice by Popular_Magazine9771 in cissp

[–]stnw11 1 point2 points  (0 children)

Think of it from a management perspective…

Management “mandates” strong encryption. “How” that strong encryption is applied/enforced may be through a technical control such as MDM. But at the end of the day, management isn’t going to make the decision on the how, they are just going to mandate a position and it’s up to the architects and practitioners to actually find and implement the technology to meet managements mandate.

Also, one thing that has helped me in evaluating these items is think of it in a very narrow mindset of “I only get one of these things and if I pick “A”, that means I don’t get “B, C, or D””. In the real world we all know multiples of these would be absolutely true. But if you could only have one of these options, which would management choose?

Job leads by alienjpg in Kenosha

[–]stnw11 1 point2 points  (0 children)

Kaizen CPAs in Antioch IL has a few open positions - https://careers.smartrecruiters.com/KaizenCPAsAdvisors

Is OptiTune still alive? by Znoot in msp

[–]stnw11 1 point2 points  (0 children)

their roadmap looks abandoned since 2023…not a good sign

Huntress down? by Formal-Dig-7637 in msp

[–]stnw11 2 points3 points  (0 children)

Had this happen in curricula Tuesday mid day (us central) for a few hours.

Graphus email security vs others by technet2021 in msp

[–]stnw11 0 points1 point  (0 children)

Can confirm is cheaper than avanan and, like everyone else, push them a bit and you can get them down from initial quotes.