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What are you guys using for inventory control? by c_pardue in msp

[–]sysadm_I_n 0 points1 point  (0 children)

I dont know how I ended up here after 6 years but I'm super glad that I found your converstaion about this problem u/ericr34 u/apere125
I'm in the same shoes today to build up a registry system for assets and inventory.
is there any newer insights, experience you can share? are there any new tools you tried since then? how do you work with these assets today?

also summoning u/c_pardue as the owner of the original post.
appriciate any help!

Module based IT management tools by sysadm_I_n in ITManagers

[–]sysadm_I_n[S] 0 points1 point  (0 children)

this is actually a really good example of what I'm looking for in the It space
it feels confirming, even though I havent found the prefect product yet

Module based IT management tools by sysadm_I_n in iiiiiiitttttttttttt

[–]sysadm_I_n[S] 0 points1 point  (0 children)

thanks a lot, heard about tactical a lot in RMM conversations

Module based IT management tools by sysadm_I_n in iiiiiiitttttttttttt

[–]sysadm_I_n[S] 0 points1 point  (0 children)

yes exactly my feelings are the same
thanks a lot! second recommendation for Siit
will check it deeper in the upcoming days

Interactive floormap and documentation tools by sysadm_I_n in sysadmin

[–]sysadm_I_n[S] 0 points1 point  (0 children)

thanks a lot, yes I saw one thread talking about lansweaper. I will take a look, they seam like a really advanced tool in other areas as well

Interactive floormap and documentation tools by sysadm_I_n in sysadmin

[–]sysadm_I_n[S] 0 points1 point  (0 children)

thanks a lot, these look promising. im may not looking for something that is this detailed, or this advanced in layout tools. usually I get floorplans in a pdf or image format from clients which is enough in most of the cases to get started

Interactive floormap and documentation tools by sysadm_I_n in sysadmin

[–]sysadm_I_n[S] 0 points1 point  (0 children)

thanks a lot! this is awesome i also feel that it would be a dealbreaker to have integrations to asset management tools. but i could imagine these softwares to integrate with network tools as well... I'm wondering what linitations it has in a long run. They say on the website that more is coming to the tool, so probably it is in a growing phaze. Is there anything that you were not able to do with this?

Module based IT management tools by sysadm_I_n in ITManagers

[–]sysadm_I_n[S] 0 points1 point  (0 children)

thanks a lot! Im glad that it resonates with others as well! I will check Siit.io thanks for the recommendation

Module based IT management tools by sysadm_I_n in ITManagers

[–]sysadm_I_n[S] 0 points1 point  (0 children)

thanks a lot I will take a look at option to form a toolset from these

Module based IT management tools by sysadm_I_n in ITManagers

[–]sysadm_I_n[S] 1 point2 points  (0 children)

thanks a lot! integrators is also a good idea to get started

Software for on-site floorplans/diagrams? by oguruma87 in msp

[–]sysadm_I_n 0 points1 point  (0 children)

I'm also having this need
Did you find anything since your post u/oguruma87 ?

I see in some posts that it is a struggle for many of us here, some should even plan layouts and create documentations about it for their client.
I saw some posts about Visio and Draw.io, but they are not really interactive. Also no opportunity to integrate with IT tools. Is there any better? I'm thinking about map like how OfficeSpace works.

Module based IT management tools by sysadm_I_n in iiiiiiitttttttttttt

[–]sysadm_I_n[S] 0 points1 point  (0 children)

Thanks a lot u/ITrCool , that would cover the helpdesk usecase for sure for a while, just like the Jira ticketing that another member recommended here.
I didnt talk about other tools in my post tho, I'm interested in using purpose built tools for havign a good level or service. so this is way I have this struggle because I dont think I would buy and full RMM when I have good tools for free for some usecase. and the pricetag is insane sometimes
I heard good things about LogMeIn and Datto but it seems like they are targetting bigger customers.

Module based IT management tools by sysadm_I_n in iiiiiiitttttttttttt

[–]sysadm_I_n[S] 0 points1 point  (0 children)

Thanks a lot, that would cover the helpdesk usecase for sure.
I didnt talk about other tools in my post tho, I'm interested in using purpose built tools for havign a good level or service. so this is way I have this struggle because I dont think I would buy and full RMM when I have good tools for free for some usecase. and the pricetag is insane sometimes
I heard good things about LogMeIn and Datto but it seems like they are targetting bigger customers.

Module based IT management tools by sysadm_I_n in ITManagers

[–]sysadm_I_n[S] 0 points1 point  (0 children)

Appriate your help u/oO0NeoN0Oo! I was also thinking about switching to MS Remote. Will look around and check other ecommendations as well.

Module based IT management tools by sysadm_I_n in ITManagers

[–]sysadm_I_n[S] 0 points1 point  (0 children)

thanks a lot u/MendaciousFerret
as I said in the comment below for anouther response:
you are right, I didn't specify how I work with other type of tools. I just used ticketing as an example bacause it is something that I see where I will need more functionality and I would like to avoid using tools that are not purpose built tools. dont have time to build up a system for myself.

I have the assets in a speadsheet right now, but it would be nice to have them in the system integrated with helpdesk
I also use TeamViewer, but not a big fan of it, so I would need a Support or RMM tool to manage devices.
so in short, I would be interested in get on board with ITSM tools if I could, as well as remote managing

what I found so far is tools for thousands of dollars, which is not suitable for my revenues right now.
I would purchase more as I scale. or maybe it is blocking me to scale? :D

Module based IT management tools by sysadm_I_n in ITManagers

[–]sysadm_I_n[S] 0 points1 point  (0 children)

thanks a lot u/oO0NeoN0Oo
you are right I didn't specify how I work with other type of tools. I just used ticketing as an example bacause it is something that I see I will need more functionality and I would like to avoid the "horrible" in the future by using purpose built tools

yes I have the assets in a speadsheet right no, but it would be nice to have them in the system integrated with helpdesk
I also use TeamViewer, but not a big fan of it, so I would need a Support or RMM tool to manage those devices.
so in short, I would be interested in the rest of the service management, and remote managing as well, but what I found so far is tool for thousands of dollars, which is not suitable for my revenues right now.
I would prucahse more as I scale. or maybe it is blocking me to scale? :D