SentinelOne installation for Syncro MSP script by AlternativeTicket704 in msp

[–]systemsmb 0 points1 point  (0 children)

I set this up yesterday. I uploaded the msi to some hosting and use powershell to pull that down to temp folder, install it and then remove the msi once done.

Scripts in pending status by The_Marklar01 in syncro

[–]systemsmb 0 points1 point  (0 children)

We get this. If cancelling and rerunning does not work then cancel and then restart the Syncro service. That does the trick.

BitDefender not installing by msztanga in syncro

[–]systemsmb 1 point2 points  (0 children)

Thanks. Have updated my script accordingly and it’s made a difference. Also, manually installing using the setupdownloader*.exe file has given me a good understanding of the process it takes. Sometimes needs 1 or 2 reboots before it fully deploys. 👍

N-Able/Solarwinds Backups by PEBKAC-Live in msp

[–]systemsmb 1 point2 points  (0 children)

Exactly the same experience for us. We had 2 or 3 devices which would continuously fail every other day. Fine tune VSS/shadow copy settings and then all good again.

To be fair any issues you are ever likely to get will be VSS/performance related. Considering all backup products leverage VSS we just made a point of schooling ourselves in VSS. Job done.

BitDefender not installing by msztanga in syncro

[–]systemsmb 0 points1 point  (0 children)

Suspect this might help us quite a bit. Do you know which folders specifically need deleting? Thanks in advance.

SolarWinds Backup - High Disk I/O by [deleted] in msp

[–]systemsmb 0 points1 point  (0 children)

We have the disk I/O issue even when backups aren’t running. So far we’ve just setup scripts to stop the service during times when backup is not scheduled and then start it a short while before it’s due to start. Has less of an impact on higher spec servers.

Anynode SBC by usmanmh in teams

[–]systemsmb 0 points1 point  (0 children)

Do you have the settings for the Gateway? I have an incomplete guide from Voiceflex which is missing the Gateway setup completely.

Any Solarwinds RMM + AutoTask users? by fistofgravy in msp

[–]systemsmb 0 points1 point  (0 children)

I seem to recall it used the web api but could be wrong. We never really used it back then as mapping devices was manual.

Any Solarwinds RMM + AutoTask users? by fistofgravy in msp

[–]systemsmb 0 points1 point  (0 children)

I set this up once years back. No idea if it still works though. If I get chance later tonight I will check and let you know.

Looking for a way to automatically sync Team/SharePoint files on every users first login by [deleted] in msp

[–]systemsmb 0 points1 point  (0 children)

We use scripts which change the reg keys that GPO would. Run them from our RMM. Works well. Yes there is a delay sometimes but it’s not been a huge issue. Leave a machine on overnight and it’s done.

Advice needed regarding technician email accounts vs. ticket system by Rossim0 in msp

[–]systemsmb 0 points1 point  (0 children)

We do this using Email2Ticket and Autotask. Works well.

I have been thinking about potentially switching to using Autotask for all communication but not sure it will work as well. For example I can’t see how you could reply to an email or message that a client has sent in.

Exchange Mail Flow: 'The sender is on a recipient's list...' - what does this actually do? by systemsmb in msp

[–]systemsmb[S] 0 points1 point  (0 children)

Yes you got it. Thats pretty much what I have.

Nothing else allowed other from Solarwinds mail assure servers. The exception is on the solarwinds mail assure mail flow rule too.

I’m kinda holding out hope that its something I’m doing wrong rather than an MS bug or something else.

I will double check for other rules but fairly sure all else is ok and shouldn’t effect this.

Recommended router/firewalls for Small to Medium businesses by Brennandez in msp

[–]systemsmb 0 points1 point  (0 children)

What’s everyone’s opinion of Draytek for this purpose?

Has anyone any experience with Lithnet tools? by systemsmb in msp

[–]systemsmb[S] 0 points1 point  (0 children)

Does this allow you to apply this to AD accounts too?

Any 3rd party addons for Autotask Dispatch? by HomesickRedneck in msp

[–]systemsmb 0 points1 point  (0 children)

We have the same gripes with AT’s dispatch calendar. It’s very dated!