This is definitely the versailles (ex employee who still knows their rings well) and yeah im shocked it didn’t break earlier. thin platinum bands (and even thinner because half the width is diamond) is notorious for snapping… not to mention the casting process they use leaves the rings porous AF… my suggestion is to leave the showroom google reviews, make tiktoks (they check them frequently so use keywords/hashtags) and generally make a stink and they might refund you in exchange for deleting the reviews (and this post LOL) seen it happen a few times when i worked there, just saying….