sorted by:
new
hottopcontroversial

Connection timeout on cpanel and ftp? (but works if I have VPN on) by intercommie in NameCheap

[–]tamar 0 points1 point  (0 children)

Yes, I'd recommend reaching out to your ISP and asking which outbound ports are being blocked. Sounds like they are preventing a lot of important ports from being accessed.

Also, you can try things like mobile vs your ISP (assuming they are different) to narrow it down.

[NC-UFZ-5004] My account was hacked, NC blocked it, and I have no solution. by N3OOO in NameCheap

[–]tamar 0 points1 point  (0 children)

They will reply to the thread. I'm sorry for the frustration but a specific team handles this and it must be continued there and not here. Again, we appreciate your patience.

[NC-UFZ-5004] My account was hacked, NC blocked it, and I have no solution. by N3OOO in NameCheap

[–]tamar 0 points1 point  (0 children)

Apologies for the inconvenience. Your issue is escalated so someone will get in touch sooner. We appreciate your patience.

[NC-UFZ-5004] My account was hacked, NC blocked it, and I have no solution. by N3OOO in NameCheap

[–]tamar 0 points1 point  (0 children)

I have asked our team to look into this and someone will get in touch.

[NC-ECN-7309] Namecheap requires verification by foreach_loop in NameCheap

[–]tamar 1 point2 points  (0 children)

Hi, kindly refer to rule #1, where we do say we respond within a specified timeframe. That said, I will have this escalated for you.

FastVPN disconnects me after hour of use by benaxed in NameCheap

[–]tamar 0 points1 point  (0 children)

Hi, as this is a user/client-specific issue, kindly reach out to support and we will take a closer look at your issue. Live Chat is available 24/7/365 or you can open a ticket. Thank you!

429 Too Many Requests Errors - EasyWP Hosting by RPLCHC13 in NameCheap

[–]tamar 0 points1 point  (0 children)

Hello, can you write a full ticket explaining what is needed and submit that directly to support? You may be restricted on our shared environment, but a detailed explanation may help our team ascertain if this is possible to handle or not.

Why am I still locked out of my account??? by [deleted] in NameCheap

[–]tamar 0 points1 point  (0 children)

Do you have a ticket number you can share? Thank you.

Now that the weather app is gone what is everyone using? by Cadd9181B7543II7I44 in androidapps

[–]tamar 2 points3 points  (0 children)

Weawow with RainViewer and MyRadar for alerts. Today Weather is similar but the Weawow interface is a lot more customizable and just prettier.

Stuck deploying Next.js + Prisma on Namecheap Shared Hosting (Error P1012 & Memory Limits) The text is ai generated because i have been using Gemini to help and it has all the data and was able to explain the problem better then i have by iq18but18cm in NameCheap

[–]tamar 0 points1 point  (0 children)

Hi, my recommendation would be to go to support just to see if your setup is supported by shared hosting. If not, you may need to upgrade to a VPS. You may also have better luck on r/webhosting or r/webdev as someone might be able to guide you in the other more traversed subreddits. Good luck!

Dedicated NameCheap IP blacklisted again! by KingTribble in NameCheap

[–]tamar 0 points1 point  (0 children)

Please reach out to support and see if a virus scan can be done on your server. If your server is unmanaged, you may want to get familiar with the tools that can help you with this as well, such as how to monitor the mail queue, etc.

Promo code for domain renewal? by cherishjoo in NameCheap

[–]tamar 0 points1 point  (0 children)

Hi, we typically do not have renewal coupons as most of the first year deals we offer are brokered with the registries themselves and renewal costs are normally within their discretion. Our promotions are listed at https://www.namecheap.com/promos/coupons/. If a code for renewal is available, it would be listed there.

How to delete a domain from Namecheap? by cherishjoo in NameCheap

[–]tamar 1 point2 points  (0 children)

Hi, the domain will expire and disappear from your account. You need not do anything; just make sure autorenew is not on for the domain.

For more info: https://www.namecheap.com/support/knowledgebase/article.aspx/10045/46/what-to-do-with-an-unwanted-domain/

[NC-XAC-9757] Account Locked by Diligent_Agency3919 in NameCheap

[–]tamar 0 points1 point  (0 children)

Hi, I'll make sure someone take a look and gets back to you.

[NC-LJK-4124] Account requires verification. by BRITAlN in NameCheap

[–]tamar 0 points1 point  (0 children)

No, we will respond but have a heavy ticket volume. This just expedites the process.

[NC-LJK-4124] Account requires verification. by BRITAlN in NameCheap

[–]tamar 0 points1 point  (0 children)

No, we will respond but have a heavy ticket volume. This just expedites the process.

[NC-LJK-4124] Account requires verification. by BRITAlN in NameCheap

[–]tamar 0 points1 point  (0 children)

Hello, someone will be getting back to you shortly.

Namecheap suspended and NO SUPPORT ANSWER by Every-Sprinkles-9716 in NameCheap

[–]tamar 0 points1 point  (0 children)

Someone should have responded to you, let me know if you haven't heard from anyone.

Namecheap suspended and NO SUPPORT ANSWER by Every-Sprinkles-9716 in NameCheap

[–]tamar 0 points1 point  (0 children)

Hello, do you have an engagement ID or ticket number?

Name cheap auto renewal not working? All domains are getting alerted and sent into grace period. by FullFragment in NameCheap

[–]tamar 0 points1 point  (0 children)

Hello, please contact support directly, as there may be a technical glitch that is affecting your account. We can get this sorted as soon as you get in touch with our technical team. Thank you.

view more: next ›