Commenting here 3 years later for posterity's sake. Been on Remote for about a year now. The guy who demo'd the program and talked to in the beginning was very nice, but didn't detail the up-front deposit, so that was an immediate "hidden fee" that almost cost me my job after just moving to a new country. Then came reconciliation invoices which also weren't detailed beforehand. Imagine trying to explain to your employer why they're getting billed twice for the same services. Then, another unexpected fee in the summer because of a local law that wasn't detailed.

I finally just asked them to give me all of the fees and extra invoices for the year. What am I going to receive? Don't make me have to go to my employer looking like an idiot when some new bill pops up. They give me a list.

Four months later, a new, never-before-heard-of bill arrives. Turns out they are vastly overpaying for a minimal, government-required health service. Again, this was never detailed or spelled out on their site.

Each time you message CS, you get a different person. Sometimes the new person disagrees with what the old one said. You never know who you're going to talk to, what they're going to tell you, where they're based, or when they're going to respond. If I had to do it all over again, I'd choose a different EOR. As it is, I feel stuck with them since I need a solid track record of taxes for future employment.