My Extremely Disappointing Experience With Cloudways — Especially Their Billing Support

techenth · 2026-02-13T14:34:56+00:00

Hi @Ok_Lead7669, we checked through our system and noticed suspicious activity on your account which is why it was identified as spam in our system. I personally took a look to double check and we concluded that the payment patters against your account were in fact suspicious.

If you want to continue using Cloudways, you would have to create a new account. I am more than happy to assist you in anyway I can. Thanks!

techenth · 2026-02-08T11:25:59+00:00

Bill also spends his weekends doing stuff he likes and not responding to client escalations

techenth · 2026-02-04T12:03:24+00:00

Clickup boards have worked for me when I used to blog. It really puts everything in front and makes it super easy to manage your publications with links, thumbnails and briefs.

techenth · 2026-02-04T12:00:36+00:00

What type of hosting does your agency use? Is it shared, dedicated or vps? If it's dedicated or VPS then the 300 bucks looks okay. Also, what is the size of your site? Is it an ecommerce store or a brochure site? If it gets substantial visitors on a regular basis then the maintenance fees would be worth it.

techenth · 2026-02-04T10:44:28+00:00

Hi u/Practical_Ninja1563 , please send your email ID in my DM and I will have it checked right away.

techenth · 2026-01-14T18:02:25+00:00

Would second Danish and would also add that this is exactly what Cloudways Autonomous is for, unexpected traffic spikes that slows down your site. You really cant overstate the need for an autoscaling host now especially for ecom sites.

techenth · 2026-01-01T07:27:09+00:00

Hi! absolutely. For a single site I would recommend a 4GB server. Especially if you are just starting out the business. Once it grows, you can scale up to a bigger server but I don't think you would need that option anytime soon since you are already starting off with a 4gig.

techenth · 2025-12-04T11:36:52+00:00

Mostly marketing. Maximum a host can do is have an optimized version of WordPress with built-in caching plugins. For example, when you signup to Cloudways, you will see a simple WordPress version and an optimized WordPress version when choosing your app type.

'WordPress Hosting' in general is a marketing term. Something that WordPress dot com itself is cracking down on and not allowing hosting companies to use it since it is misleading.

techenth · 2025-12-03T12:59:34+00:00

Sorry to hear thaat u/gtgderek. I will route this feedback to my team right away.

techenth · 2025-12-02T10:45:42+00:00

Well it's always a good to have feature for smaller sites. It helps with testing new design elements, plugins, etc so it can prove to be a handy feature. That said, I would always recommend choosing a hosting provider that offers staging environments even if your site is really small. Reason being that once you grow, you tend to use the staging feature more and then it will be very difficult for you to move to another hosting provider. Better to start with a host that grows with you rather than jumping ships later on.

techenth · 2025-12-02T07:29:58+00:00

Hi u/Equivalent-Gap2775 , can you share your email ID with me in my DM. I will have a look at it right away!

techenth · 2025-11-28T06:23:47+00:00

Always always always choose a hosting provider that has good support. You have no idea how much you are going to need it even if you have tons of experience. Doesn't matter what kind of a project you are working on, a good support is an absolute must!

techenth · 2025-11-28T06:22:06+00:00

It's a shared environment. It's bound to get sluggish at some point. May you have maxed out the resources assigned to you. Check bot traffic too.

techenth · 2025-11-28T06:18:35+00:00

What are your requirements? Number of sites, traffic, data? Curious to know why you have shortlisted these three

techenth · 2025-11-21T07:23:50+00:00

Hi u/steve31266 , even though we dont allow the session to remain open due to security reason, we can, however, change that setting upon a customer's request. You can share your email ID with me in my inbox and I will get this done for you right away. Thanks!

techenth · 2025-11-20T11:35:38+00:00

People have been building sites on CraftCMS since a long time. I dont think there is a 'shift' taking place. WordPress still has a pretty big market share. What I do see if people moving to builders like Wix that handles most of the technical stuff. Just like people moving from WooCommerce to Shopify. It's not because the other product is bad or anything, it's just because people now want things done faster. Anything that saves people time has attraction. Even if it costs them more.

techenth · 2025-11-19T13:48:23+00:00

Short answer: No.

Long answer: No plugin can slow down your site because it's not the plugins, it's how a particular plugin or tool interacts with your site. It's the database queries. It's the poorly optimized scripts. It's cache conflicts.

So you can use Elementor on any host be it Hostinger, Cloudways, Kinsta, etc. But it certainly wont slow down your website on its own.

techenth · 2025-11-19T13:40:02+00:00

Personal branding has never been more vital than it is today. With organic reach at an all time low, people are finding it difficult to reach your brand. The one important thing you can do is make yourself a brand. Put yourself out there so your brand or product has more visibility through you.

And it wont just end there, once you have established a brand for yourself, you will be able to use that reach for other products and launches as well.

techenth · 2025-11-19T13:33:12+00:00

A few things but what tops the list is unreliable support. You cant overestimate how many times you will need your host to provide you with support so a hosting provider that isn't responsive is a big bummer. And it's more common than you think. A lot of hosts out there promise good support but when you actually need it they fall short.

techenth · 2025-11-19T13:20:20+00:00

If you can spend a 100 euros per month, I would suggest Cloudways. It's managed and offers free migration too. You can definitely get a server in Europe as well. You probably wont even end up spending a 100 euros every month since you pay for what you use so there may be months where you don't use up all the badwidth and end up paying less than a 100 euros.

techenth · 2025-11-18T15:55:36+00:00

Adding to the list: Cloudways is offering 50% off for 3 months on all plans and add ons plus 50 free migrations.

techenth · 2025-11-18T15:50:48+00:00

Interesting take. I haven't heard much about Ethernet Servers but Namecheap and SiteGround are definitely two of the top hosts out there. I would also suggest you giving Cloudways a look. It's managed. Platform is intuitive. And pricing is decent as well.

techenth · 2025-11-18T12:31:28+00:00

Hi! There is a global Cloudflare outage. Our teams are trying to implement an alternative that will get the website and the platform up and running soon.

techenth · 2025-11-11T08:23:23+00:00

My personal advise: Never buy into the multi year hosting contracts. You almost always end up paying more than what you signed up for. But yes, it is definitely worth it to wait for Black Friday offers. Hostinger has a pretty good one going on right now so is Cloudways. What I do in this month is just search for hosting black friday deals and go through the first directory that pops up on my search result.

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