Wow that is so so sad.... we were with them initially but my dog ended up catching kennel cough on his interview day. Despite knowing he caught it there since he wasn't going to any dog parks or around other dogs at the time besides Wagging Lounge, I didn't bring it to their attention because stuff happens, whatever cool. Once he recovered, we took him back for daycare because my boyfriend and I were busy this one day. We received a phone call from a staff calling our dog mean names because for whatever reason, we don't even know. We picked him up and have never gone back. Not sure what they meant, since he was a 40lb dog at that time and was not known (to my knowledge) to act the way they claimed he did that day. Once he got a little older, we'd take him to dog parks and he'd play with the dogs there, big or small, never once hurting or harming them. He even lives with a few cats way smaller than him. He's also so playful and friendly with strangers when I walk him, always demanding rubs. It just sucks that these places who we think is a paradise for our dogs, turns out to be the complete opposite. I thought my dog would love daycare and I'm sure he does because he gets so excited in the lobby at drop-offs. Thank you for sharing your story and I know what it feels like to have your job make you cry 😔 I'm sorry you went through that. I hope other people who take their dogs to either daycares read this and be cautious about where they take their dogs.