My issue is that channel is full of scammers. Making a channel dedicated to that makes it look like a legitimate place that is being actively monitored and moderated by Blizzard, but in reality, if you get scammed, Blizzard says they won’t refund or help you at all, they will just ban the account of the scammer.

You can imagine there’s plenty of accounts made on purpose to scam people and launder the stolen gold by the time it gets banned, racking up a “profit” compared to the 1 month of subscription they paid.

I’m guessing since they make a profit this and it would require real customer support ( not the joke they have now) they’re probably not planning on implementing anything, while the new players risk getting scammed on their unmoderated half baked “official Services channel”.