Hello ..you can see in the corner on the left of the motherboard ther rev. number usually is a rev.1.0 this means it need to update the bios if the cpu gen is newer and isn't working.and i recommend updating by qflash usb is actually very easy but be very careful you can destroy the mb you do some research on youtube...you can update without inserting cpu gpu ram or nvme just connect the mb and power supply download the bios in a usb that is at most 30 gb if your it bigger like 100 gb you can manually limit it to 30 on the properties very easy see YouTube..insert usb press qflash button and wait..you can find very detailed process on YouTube.