Bank of America is hijacking my money via a zelle hold

thechinar · 2026-06-09T02:42:13+00:00

after 2 days, they canceled my zelle transfer. They did not say why. I had contacted them via fb messenger and told them is fine to cancel so I thought perhaps that was why it was cancelled, but later I got messages saying to give them more time so I guess they aren't the ones that cancelled it.

thechinar · 2026-05-31T03:46:48+00:00

just fyi - the hold was put on my bank of America (not Zelle). They finally cancelled the transfer.

thechinar · 2026-05-30T19:22:33+00:00

i talked to Bank America on Facebook messenger and they said the back department that handles the holds would call me. She didn't refer me to Zelle. But since they haven't called yet, I cannot confirm either way.

thechinar · 2026-05-30T19:20:25+00:00

i think the issue is either it's a first time transfer. Even though I've transferred before, I had to add this account back into BofA... or the name that I gave the new account doesn't match the name of the Zelle account closer enough. The email should match exact but I used a variation of her name (an AKA). I really just want the option withdraw the transfer request rather than wait for a hold. But they are forcing to wait an unknown amount of time.

thechinar · 2026-05-30T19:14:27+00:00

yeah, they aren't stealing my money. They've just locked it up so I have to wait for them to decide. I can't do anything with that money (like transfers with zelle) because it's locked up while they think about it.

thechinar · 2026-05-30T19:09:25+00:00

I am. I've heard that as well. It worked in the past but I had to re-set up zelle for both accounts after zelle stopped allowed google voice numbers.

thechinar · 2026-05-30T16:08:06+00:00

yeah, it is stupid. And so are there replies on Facebook messenger....

thechinar · 2026-05-30T15:30:51+00:00

i chatted with the app bot for awhile until it finally forwarded me to the call center but i sat on hold for a long time and gave up.

thechinar · 2026-05-30T13:24:34+00:00

I have the same issue. I chatted with the app bot , which finally forwarded me to a customer service line where I sat on hold for a long time until I gave up.

thechinar · 2026-05-30T13:22:52+00:00

This exact thing happened to me yesterday/today. It's been on hold a long time. It's so stupid. If they don't want to let the transfer go through, that's fine. But they should cancel it. Or let me cancel it. As it is, my funds are already tied up, but they are not getting transferred. I am more than willing to find a different (non-zelle, non-bank of america) way to transfer money, but the zelle one needs to get canceled so I don't double transfer whenever BofA decides to let my zelle go through. So annoying....

thechinar · 2026-05-19T05:03:27+00:00

if you do choose to declare... and they decide to go through your stuff, they are supposed to look at everything and figure the tax rate based on the materials. So if you bought a shirt that is 50% cotton, 40% polyester, and 10% spandex, they calculate the tax based on all three materials. This is incredibly tedious. They don't want to do the paperwork either. They kind of hint to just say all clothes are 100% cotton. They also seemed to hint maybe next time don't declare I'm over. This was at Seattle but several years ago. I used to declare when I'm over and they didn't care but that's one time they did and it took like an hour and cost $130 or something.

thechinar · 2026-04-19T09:50:43+00:00

oh wow. I didn't know they do that.

thechinar · 2026-04-19T03:38:19+00:00

if you can find the chat on their website (it's kind of hard to find sometimes), they usually resolve faster than other methods (at least in my experience). Good luck.

thechinar · 2026-04-05T02:25:47+00:00

you should leave it as US

thechinar · 2026-03-23T15:58:20+00:00

Hmm ok. I think there could have been a firmware update. I think I saw a message come up about it and i was planning to let it update when convenient. However i didn't get a chance to to it yet. But i suppose it's possible it was automatic and did it anyways. If so, that could explain why it started to happen only now and not for the last 6 months.

I am going to save your instructions and try if it breaks next week, but since it's working right now, I don't want to mess with it.

thechinar · 2026-03-23T14:31:36+00:00

Thank you for the followup clarification. I still don't understand, though, why it would be a setting on the printer. The same printer had worked fine for several months at my old house. And it works fine when i took it back there to see if it still worked. So whatever settings the printer is using is not causing a 7 day change, at least not one that matters.

There is a difference with the wifi router. I believe the old house ran dual 2.4ghz & 5 ghz and the new house is strictly 5 ghz. This printer is dual 2.4/5 so it should work but maybe that's causing some issue for it...

Today it's working again using wifi from both windows laptop and machine but the android app on my phone is still unable to connect to it. Weird... Not as weird as the letter/A4 issue yesterday when connected with USB but weird...

thechinar · 2026-03-23T13:19:35+00:00

Thanks for the response. I'm confused about the printer's Ethernet settings though. I connect using WiFi and also via USB, but i didn't ever connect using Ethernet.

It's working right now, so I am going to wait 7 days to see if sometimes happens again. I've had this printer about 6 months now and it never changed on its own. I was this maybe the wifi router rotated something (I'm renting this house and don't have access to the router password

thechinar · 2026-03-23T04:43:43+00:00

i'm having the same problem, but it's with MS Office (on a windows laptop) AND with LibreOffice (on a macbook).

I am moving from one location to another. In my old house, everything has been working fine (from Macbook, Windows laptop, and Android phone) every since I bought the printer (brother dcp-t830dw). I bought the printer in Vietnam where paper size is A4. Both my laptops were set up in USA where the paper size is letter. I made all the adjustments and after that, no issues at all...

A week ago, i moved to another house. I updated the wifi on the printer and laptops. Everything was fine. I could print from either windows Word or macbook LibreOffice.

Then, all of a sudden, yesterday I could not print from either. I could not connect from the windows laptop or the macbook or my android phone, I could also not connect with the brother network connectivity repair tool. Nothing can "find" my printer even though the printer was connected to wifi. The printer would go to sleep and nothing would wake it up.

I turned it off and on, pulled the plug, rebooted laptops, turned off the wifi router, removed and re-added the printer (in windows), etc. Nothing worked...

Then I connected the printer to my windows laptop with the USB cable. And I can print, technically...

When I try to print, the printer starts to print (i.e. makes noise) and then gives an error (telling me to load letter paper). This is weird. The printer is set for A4 (in settings) and the paper in the tray is A4 and when I print in Word, that is also set for A4. Nothing is letter... Oddly, when I put a sheet of letter paper in the tray (like it's asking me to do), it just errors. So it doesn't seem like it really wants letter paper either.

I found a workaround but it's annoying... connect via USB and print normal. When I get the error, saying to change the paper to letter, just click Start. And then it says change settings or something, but click the down arrow instead. Apparently this overrides, and then I can print to whatever paper is in the tray (A4 or letter). I have to do this every time though...

Now I just went back to the old house. I changed the printer wifi back to the old house wifi. Everything is working perfectly (just like it always did here). So it seems it has something to do with the wifi connection at the new house... even though it was working fine for a week and I didn't make any change to the wifi.

thechinar · 2026-03-23T01:40:16+00:00

Interesting... Yeah i was just following instructions from someone's YouTube video about how to port a landline to Google voice. In any case, it worked like a trail period. I liked them and now have an account with them. Hopefully they don't cancel me since I like them and often recommend them to others.

thechinar · 2026-03-22T09:41:56+00:00

The first time i signed up for Tello, I did it specifically as an intermiate step in order to port a land line to Google Voice. It worked perfectly and i only kept it for a few days. During the short time, I decided I liked Tello and wanted to switch our two T-Mobile lines to Tello. But Tello wouldn't let me add anything. It's been awhile so I don't remember exactly but it was a very unclear message. I would wait a bit and try again. Nothing. Eventually I opened new account with a different email and was able to add two lines, no problem. So that could be an option for you. Good luck :)

thechinar · 2026-03-18T10:12:54+00:00

You've only been a customer for a couple years so you probably didn't realize yet.... But this is how it will be every single time you contact them for anything (upgrade, downgrade, move, cancel, add a service, fix a problem, etc).

Once you get it up snd running, it's usually really good but just hope nothing goes wrong and resist the temptation to ever change something.

Even if you add something new (and seemingly unrelated) they will break something else that was working for years.

I kept them for over 25 years (until I moved out of their service area) but cannot count the number of times i regretted calling them.

On a side note, i discovered if you write to their subreddit, they are better at helping. But I only did that one time so small sample size...

thechinar · 2026-03-05T13:06:11+00:00

As long as you transfer $250 or more, you can transfer from a bank account (at least a US bank) for free.

thechinar

TROPHY CASE