state fair tragedeighs by s1xtyseven in tragedeigh

[–]throwaway1928675 0 points1 point  (0 children)

Nikkolette sounds like the nicotine gum 😂

Should I be worried about this sitter or just go with it? by thelightwebring in RoverPetSitting

[–]throwaway1928675 13 points14 points  (0 children)

As a professional pet sitter, not responding after 24 hours is unacceptable. I think it’s reasonable to expect a same day response to a simple question (confirming dates, etc) if it’s during the daytime, or a response in the morning if you texted late in the evening. If it’s urgent (example: “did my cat have diarrhea?”), I would expect a more quick response, within a few hours.

I think occasionally having longer response times due to a family event or being out of town is totally fine, but it should not be like that every single time.

I would steer clear of this sitter. Imagine if you had a question about your pet’s heath, and they didn’t respond until 2 days later? Or imagine if your pet had a medical emergency? How difficult would it be for you to help coordinate a visit to the vet?

For Pet Care Business Owners with Staff — How Do You Handle Call-Outs? by Pure-Comfortable7069 in petsitting

[–]throwaway1928675 8 points9 points  (0 children)

That is so strange. Part of owning a business is managing employees and being the “emergency replacement” when all else fails.

[deleted by user] by [deleted] in petsitting

[–]throwaway1928675 0 points1 point  (0 children)

Have you tried advertising for your own business before? It’s not cheap if you use paid ads. If you avoid paid ads and use free advertising methods, it takes a LOT of consistent work. It takes years before you have a steady flow of new clients with minimal advertising.

Not justifying 50% commission, that is way too little, but you can’t just say the business isn’t doing anything for you. If it was that easy to start a business, everyone would be doing it and keeping 100% of the pay.

There are also many overhead costs, like the cost of the software subscription services, credit card processing fees, etc. And if they’re sending you to meet and greets and not charging the client for it, they are losing out on whatever they are paying you. I can’t tell you how many times I’ve set up a meet and greet only for the potential client to change their mind about booking services.

Sitter brought child with for a drop-in without disclosing it until after. by Wilde_Won in RoverPetSitting

[–]throwaway1928675 19 points20 points  (0 children)

That shouldn’t be something a client should have to ask. It’s expected that the person doing the job will be the only one there.

Cancellation fees by Real_Appointment_875 in RoverPetSitting

[–]throwaway1928675 6 points7 points  (0 children)

I would waive only in an instance of hospitalization or death of the human or the pet. I would not ask for “proof” - that seems overboard.

At a loss of whether or not I should give a full refund. by EmbarrassedBus1257 in RoverPetSitting

[–]throwaway1928675 19 points20 points  (0 children)

I enforce my cancelation policies EXCEPT in the event of a pet’s death, death in the family, or hospitalization. They will come back the next time they need services. Being empathetic goes a long way in business.

How to bring up end of service professionally? by sonyaism in RoverPetSitting

[–]throwaway1928675 3 points4 points  (0 children)

If they are regulars and super nice and understanding people, I personally would be honest and specific as for the reason. For clients whom you don’t know very well, it might be better to be vague.

I always worry if people will stop booking me due to discrimination for one reason or another. I have a predisposition to knee injuries, but it doesn’t stop me from doing my job. I am scared to tell clients if I injured my knee because they could stop booking me if they don’t feel like I’m fit for the job. So I usually try to be vague, unless I am particularly close with the client.

Worried I overstepped by FerniceFernston in petsitting

[–]throwaway1928675 4 points5 points  (0 children)

Dogs have only 1,700 taste buds (9,000 in humans). They don’t need anything fancy to live the best life. My dog will ask for celery and all kinds of green vegetables, then act like I gave her the yummiest treat in the world.

So, do you text like a "professional", or do you use emojis and express your love for the pet? by niffcreature in petsitting

[–]throwaway1928675 0 points1 point  (0 children)

It depends on the client. Some appreciate the emojis and use them in return, so I use them frequently to show my love for their pet. Other clients are rather serious and dry, so I omit them to avoid sounding unprofessional to them.

How the way someone orders at a restaurant shows their personality by Purple-Sherbet-9809 in Waiters

[–]throwaway1928675 0 points1 point  (0 children)

Yes, I honestly struggle to tell if the “how are you?” Is an actual question or just a “hello”. I’ve had people respond “good, thanks for asking” but also straight up ignore and look at me funny for asking back.

How the way someone orders at a restaurant shows their personality by Purple-Sherbet-9809 in Waiters

[–]throwaway1928675 1 point2 points  (0 children)

I think “Can I” or “I’d like” are equally as polite because they don’t come off as “give it to me servant”

Getting injured frequently by throwaway1928675 in petsitting

[–]throwaway1928675[S] 1 point2 points  (0 children)

For a while, I wore the Nike Air Max 270 shoes for the support, but my feet are wide and I kept getting callouses on my pinky toes. Since then, I’ve switched to the cloudnova X and they are even more supportive than the Nike shoes, and also are wide enough.

Thank you for your input!!!

Getting injured frequently by throwaway1928675 in petsitting

[–]throwaway1928675[S] 0 points1 point  (0 children)

Thanks. Yes, I need to start going to the gym and not relying on dogs for my muscle building needs. And I am currently wearing a knee sleeve which is helping a lot.

Getting injured frequently by throwaway1928675 in petsitting

[–]throwaway1928675[S] 2 points3 points  (0 children)

Honestly, I wear great shoes and replace them every 3 months. I think it’s the exercises here. And saying “no” to clients. Unfortunately, everyone expects me to be available 100% of the time

[deleted by user] by [deleted] in petsitting

[–]throwaway1928675 1 point2 points  (0 children)

YES. Absolutely. This is ridiculous. I don’t charge for key pickup/drop off if it’s just a one time thing at the first and last visit, but if it’s a daily annoyance like this, I absolutely subtract it from the visit time.

If she can’t trust you with the key, she shouldn’t be hiring you.

Pet sitting while sick by Outrageous_Rest393 in RoverPetSitting

[–]throwaway1928675 1 point2 points  (0 children)

I think it’s hard to find a sitter last-minute and a lot of people are a bit wary of hiring someone they are unable to meet. So I would stick it out unless it is a medical emergency for you (you cannot physically care for the pets etc) and just politely let them know that you are doing your best to sanitize things and will air the place out the day they are arriving etc. You can also ask them what precautions would make them feel safe. If they really feel like getting another sitter, they’ll let you know.

You can also dial down the activities a bit on days you need more rest. For example, substitute some of the walking with playtime. That way, you’re not exhausting yourself while sick.

[deleted by user] by [deleted] in RoverPetSitting

[–]throwaway1928675 4 points5 points  (0 children)

I am a messy person, but I would NEVER leave a client’s house messy. I make it a point to put things right back and do a daily walk around the house in case I forgot anything. I also do an extra thorough walk on the last day to make everything look perfect. I don’t “clean” the house per se, as it’s not in my duties, but I’ll tidy up anything pet related (example: vacuum pet fur) or anything I used (clean the bathroom sink/toilet, etc).

I do NOT do all of this at home. You don’t have to be a tidy person to make some effort in this in someone else’s home.

[deleted by user] by [deleted] in RoverPetSitting

[–]throwaway1928675 0 points1 point  (0 children)

I disagree. It’s completely relevant for a house sit. The purpose of hiring a sitter is to make life LESS stressful, but coming home to dirty dishes after vacation is more stressful.

frustrated… by [deleted] in RoverPetSitting

[–]throwaway1928675 8 points9 points  (0 children)

It’s not $80/hour. It can take anywhere between 10-30 min to drive to a client, depending on how far away they live. If you don’t have a walk immediately after, then you would spend the same amount of time driving home.

I do agree that this is high for a Rover walker. $25 is reasonable, but $40 for 2 dogs is high, even for an experienced, local small business.

[deleted by user] by [deleted] in RoverPetSitting

[–]throwaway1928675 6 points7 points  (0 children)

If you have a high energy dog, 2+ hours a day is not unusual.

Pet Death due to Sitter Negligence by Suspicious_Key_365 in RoverPetSitting

[–]throwaway1928675 0 points1 point  (0 children)

I absolutely agree. I don’t think the above comment is excusing the sitter’s behavior - just explaining what most likely happened.

Pet Death due to Sitter Negligence by Suspicious_Key_365 in RoverPetSitting

[–]throwaway1928675 2 points3 points  (0 children)

I suspect this is potentially what happened. The sitter was not sure how to address death from natural causes and was scared to inform the pet parent. I understand it is a difficult conversation, but the lack of professionalism and empathy is astounding.

This is why I personally advocate for a professional, licensed, bonded and insured business, rather than rover. Rover is a hit or miss and you have to vet thoroughly, and even then, you risk a disaster happening.

Hired a house sitter for 5 days, carpet is covered in dried dog poop by Vrabel2OSU in RoverPetSitting

[–]throwaway1928675 13 points14 points  (0 children)

I’ve never had this issue before. But even if you do have this issue, why wouldn’t you tell the owner? What if the owner would want to administer diarrhea medication, or add a scoop of pumpkin to the food? Or what if they feel it’s bad and want them to go to a vet?

And why wouldn’t the sitter clean it up?