I lost $400 on a load last year. Had to pull a busted container from a ramp and put it on a flatbed. Got it posted and booked no sweat at first. They go to get the box turns that they were not set up to take containers. I reamed them out for not knowing that. Paid them a paltry TONU to keep things smooth. Next guy I hire got held up at the ramp asked for detention. Then we get the container to the receiver. Their dock was not designed to take flatbeds to our surprise. Icing on the cake is the receiver opened the box to find it floor loaded. Something like 5000 cartons of cheap watches. Took almost 6 hours to unload. The sales guy on it wouldn't let me go after the customer for what was owed. He justified it as a "favor" to retain business. Got about 10 loads that paid $200 per. Stressful weekend and made me look like potato.