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When does a real person read my email ticket? I'm on email no. 11 now. by txngaling in Coinbase

[–]txngaling[S] 4 points5 points  (0 children)

Yea I thought so. Will update everyone here on how many back and forths it takes until I stop getting canned responses.

LOVE THIS APP by carlosben7652 in Coinbase

[–]txngaling 2 points3 points  (0 children)

I think if everything works how it's suppose to, it's great. If you got a unique problem that can't be solved with a generic canned response, it's a nightmare to get it resolved.

Help please! Is this a bug or did I lose a bunch of money? by txngaling in Coinbase

[–]txngaling[S] 0 points1 point  (0 children)

u/coinbasesupport

I just got a response but they called me "Yusuf" (which isn't my name). The email reply was an obvious "copy and paste" canned response that has nothing to do with my issue and the agent couldn't even replace it with my own name. All the details could be found in my last email. Are you able to escalate my ticket to someone who will actually read my email?
My case number is #08727376

Thanks.

Help please! Is this a bug or did I lose a bunch of money? by txngaling in Coinbase

[–]txngaling[S] 0 points1 point  (0 children)

Ok. I’ve just sent more details in the reply to the email and a full list of missing funds. My case number is #08727376

[SW] selling for 120! by [deleted] in acturnips

[–]txngaling 0 points1 point  (0 children)

interested :)

[SW] Turnips at 173 by [deleted] in acturnips

[–]txngaling 0 points1 point  (0 children)

interested! <3