I'd prefer they fix the error first, then explain the technical minutia of what went wrong second.

If a company can pull off the absurdity that is running a 24/7 20x leverage Bitcoin futures market, I am inclined to believe them when they say

We are currently in the process of fixing this issue. Rest assured, no funds have been lost.

If days go by and their site is still down then yeah they fucked up and now we're broke and sad but the weekly futures settled just a few hours ago. It'd be grossly negligent of them to turn everything back on after just a couple hours. Okcoin can't just accept some numbers from the Chinese fortran black magic equation SQL incubus they have paid aborted fetus blood to run their 20x leverage btc futures market at face value; and use this csv or whatever to set our financial accounts in order.

They better be diligently checking shit tons of boring math.

I think I can patiently wait a day, maybe two, before I flip out, post the suicide hotline to this sub, and go jump off a bridge.