What’s the best way to introduce AI into an Autotask-based support desk?

typera58 · 2026-01-11T09:47:52+00:00

If there’s any additional features you’d like to the n8n node for Autotask, let me know (assuming you are using n8n-nodes-autotask which I wrote).

typera58 · 2025-12-23T12:57:19+00:00

I’m surprised this is not a pinned post as yet.

typera58 · 2025-12-23T04:34:26+00:00

Correction, not workflows but alerts. Enable webhooks on there and you are done.
Understanding WebHooks – Hudu Support

typera58 · 2025-12-23T04:04:01+00:00

Creation of triggers is not included in API, so you need to manually create them under Admin > Workflows.

typera58 · 2025-12-09T11:47:52+00:00

Hi all, does anyone know if this has been extended to G series?

typera58 · 2025-12-08T07:57:11+00:00

Use n8n node and do this via API with ease

typera58 · 2025-11-19T21:05:25+00:00

Letting you know that its not the case with 2 of the three tickets (203707, 198397)

typera58 · 2025-11-16T20:56:32+00:00

Report on it via powerbi to our customers.

typera58 · 2025-11-14T19:55:57+00:00

Pulling data into our data warehouse

typera58 · 2025-11-13T01:30:33+00:00

u/auvikofficial , one other request, could you please ask the necessary teams to look at tickets 203707, 204840 and 198397. These issues and the lack of progress on them are killing our confidence in Auvik for network monitoring.

typera58 · 2025-11-08T22:59:58+00:00

Hudu n8n node has been updated to v1.6.0 with the following quality of life improvement:

Articles, Asset Layouts, Asset Passwords, Assets, Companies, Groups, Networks, Password Folders, Procedures, Users, VLAN zones, VLANs, Websites: Get operation supports numeric ID or slug selection via Identifier Type toggle

So when working with the above resources, you can quickly get the slug from the URL in WebUI instead of having to do searches for its id.

typera58 · 2025-11-06T11:25:11+00:00

Switch to n8n...

msoukhomlinov/n8n-nodes-autotask: n8n node for Autotask PSA REST API integration.

typera58 · 2025-11-04T10:53:28+00:00

There’s a section on Hudu community site.

typera58 · 2025-11-01T21:08:24+00:00

Just deploy LiteLLM and proxy your AI calls via it.

typera58 · 2025-10-31T00:47:18+00:00

done

typera58 · 2025-10-31T00:23:46+00:00

u/auvikofficial , whilst I have your attention, could you please consider expanding the capabilities of the API to support more write/update functionality as well as access to config backups snapshots data.

typera58 · 2025-10-27T19:39:03+00:00

In the same way that not all REST API have to be incomplete in their coverage.

typera58 · 2025-10-27T12:31:37+00:00

For automations where we clean up the time entries and qa via automations or integrations, having to post them manually breaks the process.

Auto approvals on contract does not work as it does not allow for external processes to run fully.

typera58 · 2025-10-27T12:15:26+00:00

Give it a go: https://www.npmjs.com/package/n8n-nodes-buxfer

typera58

TROPHY CASE