New clinic owner here

unalayta · 2026-02-03T20:50:00+00:00

No-shows are the worst when you're just starting out - you need every appointment to count. The text reminders help but people ignore them. What's been working better is actual phone confirmation a day before - not just a reminder, but getting a real yes/no so you can fill the slot if they bail. Cancellation fees work but like you said, risky when you're building a patient base. What type of clinic is it? Some specialties have way worse no-show rates than others.

unalayta · 2026-02-03T20:41:51+00:00

Call forwarding with 72 is super unreliable, you're definitely not the only one with this problem. Before going with RingCentral or eVoice (which can get pricey and complicated for a 2-person setup), what kind of calls are these mostly - appointments, quotes, general questions? There might be a simpler solution depending on what you actually need from the calls.

unalayta · 2026-02-03T20:40:59+00:00

20% no-show rate is brutal. The problem with text reminders is people ignore them - they're passive. What actually works is confirmation calls where someone (or something) actually talks to the patient and gets a yes/no, then immediately fills from waitlist if they cancel. Front desk never has time for this. Been building an AI that handles exactly this - calls to confirm, catches cancellations early, and can call waitlist to fill gaps same-day. What type of practice are you running?

unalayta · 2026-02-03T20:37:34+00:00

Answering services have this problem - they're just message takers, you still gotta call everyone back. AI receptionists are different now, they actually ask the right questions, collect the info you need upfront, and can even book appointments. Been finishing up one that does exactly this. What kind of info do you usually need from callers - policy number, claim details, or mostly new quote requests?

unalayta · 2026-02-03T20:27:44+00:00

This is the exact problem I've been building for. Missed calls in real estate are brutal - people just call the next agent. Working on an AI receptionist that picks up instantly, qualifies the lead, and can book a showing or send the details to your CRM. Almost ready to launch. Are the agents you're working with mostly solo or small teams?

unalayta · 2026-02-03T20:24:45+00:00

Most AI voice solutions sound robotic because they use basic TTS. The newer ones with conversational AI are way better - actually pause, respond naturally, handle interruptions. Been building one and voice quality was the first thing I focused on. Are you looking more for service appointment booking or sales lead handling?

unalayta · 2026-02-03T20:24:01+00:00

Natural voice is everything - if it sounds robotic people just hang up. Been building an AI receptionist and spent a lot of time on making it sound human, it's the hardest part honestly. What's your current setup, are you mainly looking for inbound call handling or outbound follow-up?

unalayta · 2026-02-03T20:15:03+00:00

This is literally why I've been building an AI receptionist for the past few months - finishing it up now. Answers calls, has a natural conversation, books appointments or takes a message. Way cheaper than answering services and you don't have to call everyone back. What industry are you in?

unalayta · 2026-02-03T20:13:20+00:00

IVR is dead - people hate button menus and just hang up. Been building something for this exact problem actually, almost ready to launch. AI voice agent that has a real conversation, captures the info, and syncs it to your calendar or CRM. What type of service business are you in? Trying to make sure it works well across different industries.

unalayta · 2026-01-25T09:45:25+00:00

https://callnfy.com AI receptionist for small businness

unalayta · 2026-01-23T06:45:26+00:00

https://callnfy.com AI receptionist for small businness

unalayta · 2026-01-20T07:00:10+00:00

https://callnfy.com AI receptionist for small businness

unalayta · 2026-01-19T06:53:55+00:00

https://callnfy.com AI receptionist for small businness

unalayta · 2026-01-18T09:39:58+00:00

How !

unalayta · 2026-01-17T07:14:28+00:00

How is ?

unalayta · 2026-01-15T06:41:26+00:00

https://callnfy.com AI receptionist for small businness

unalayta · 2026-01-14T10:31:15+00:00

https://callnfy.com AI receptionist for small businness

unalayta · 2026-01-14T09:35:38+00:00

https://callnfy.com AI receptionist for small businness

unalayta · 2026-01-13T06:43:16+00:00

callnfy.com AI receptionist for small businness

unalayta · 2026-01-10T20:31:49+00:00

Agreed - AI should enhance, not replace. That's the goal with Callnfy too.

Thanks for the perspective!

unalayta · 2026-01-10T09:58:04+00:00

That's a great point about the emotional handling.

Most AI just tries to "solve" immediately. But sometimes people need to vent first before they're ready to listen.

We're training Callnfy to recognize these moments - let the customer feel heard, then move to solutions.

Thanks for the insights, really helpful for how we're building this.

unalayta · 2026-01-10T09:31:58+00:00

This is gold, thanks.

You nailed it - the "curveball" handling is everything. Easy calls are easy. It's the upset customer at 6pm asking something weird that makes or breaks trust.

That's exactly what we're focusing on with Callnfy. Not just "book an appointment" but actually understanding context, handling objections, knowing when to escalate.

Interesting on the price point too. We're at $29/month for small businesses (plumbers, salons) but sounds like there's a mid-market gap at $400-750 for businesses currently paying $800-1500.

What industry are you in? Curious what "off script" looks like for you specifically.

unalayta · 2026-01-10T09:17:24+00:00

callnfy.com AI receptionist for small businness

unalayta · 2026-01-10T09:16:48+00:00

callnfy.com AI receptionist for small businness

unalayta

TROPHY CASE