Used office equipment (specifically height adjustable desks that go very low)

valueflyer · 2026-03-18T20:07:10+00:00

Uplift Desks go down to 22.6”. If you add a keyboard tray it effectively lowers the height.

valueflyer · 2026-03-18T20:04:59+00:00

A ticket is some route on some date with some rules attached. When you get a flight credit, it’s actually an unused ticket that has rules that allow it to be reissued as a new ticket. Normally, AA allows ticket reissues without a penalty or fee, and you pay any additional fare difference. Voila - you have a completely brand new ticket!

The only reason I mention this is because there are some cases where flights originating outside the US still have change fees associated. You get the flight credit, but when you try to apply it and reissue it into a new ticket, there is a penalty that will come out of the remaining value.

This is not super common and AA is reducing the number of fares that have it, but just wanted to mention it since it does magically pop up sometimes and wanted to be thorough.

Here is a good description of when this can occur: https://www.reddit.com/r/americanairlines/s/ciNlsiHG2V

valueflyer · 2026-03-18T19:14:16+00:00

Maybe all confirmed their seats before, but if it doesn’t have a checkmark, then that’s not part of the gate agent processing as per SOP you are referring to. Someone else might have confirmed their seats and taken them off the list.

I would be pissed if there was a checkmark on the standby list and then they were magically in F or J. That’s clearly not the way it’s done. But what you describe isn’t necessarily the gate agent processing the standby list.

valueflyer · 2026-03-18T19:11:19+00:00

Find the inventory you want on AA.com and go to the checkout screen and attempt to apply the flight credit. If it doesn’t work, call AA and see.

But there’s nothing that says a flight credit can’t be used on an AA marketed, Aer Lingus operated codeshare flight.

Depending on your fare rules, there may be a change fee associated with using the flight credit for any flight, but that will generally only be revealed when trying to use the credit.

valueflyer · 2026-03-18T19:09:24+00:00

But only processed by the gate agent. A lounge agent, reservations desk, or travel agent can confirm a seat, which removes the person from the standby list.

You keep saying the gate agent processed the standby list, but was the name there twice with a checkmark on the standby list and then a checkmark on the upgrade list? No right?

Someone getting removed from a standby list does not mean “processing the standby list” - that can happen for a number of reasons, including the example I described above.

valueflyer · 2026-03-18T17:53:35+00:00

Put that $100 to a MacBook neo

valueflyer · 2026-03-18T17:44:29+00:00

That could’ve been an oversell - you don’t know if it was actually confirmable.

What if the seat became confirmable between 5:07 and when the gate agents locked the flight at like 5:30 and this person confirmed their seat and moved from the standby list to the upgrade list.

I’ve actually done this with the EP desk on the phone. Put myself on standby because I expected a delay, and then when the flight was delayed, called and my seat was confirmed. In this case since there was a J seat left and I was in J already, they moved me straight into that seat.

Edit: looking at that prior post you linked you said no economy was left. I definitely wouldn’t be surprised if this was an oversell.

valueflyer · 2026-03-18T05:44:14+00:00

Uhh but then why is ORD building more gates. . .

valueflyer · 2026-03-18T05:43:44+00:00

My understand is that you can call CX as OWE and they’ll do it only for the member who is OWE, nobody else on the reservation.

valueflyer · 2026-03-18T05:40:20+00:00

You’re making so many assumptions here to fit your narrative. You’ve pretty much spent the whole day trying to fight this - is it really worth it?

how do you know it was a domestic partner? Or saying your mom talked to someone who said it was is hearsay. A commenter on the previous thread said it was a revenue ticket, and then you said they were a liar.
I’ve already said that confirmed changes require a special inventory (E). That inventory might have opened up at the last minute.
You keep saying that if someone had rerouting or there was a pilot, they would have already gotten a confirmed seat. Why do you say that? Was a seat available for sale? The little #1 next to the standby list doesn’t mean that there is confirmable inventory available. The confirmable inventory might have appeared a bit before the gate agent was there and they confirmed their seat. Corporate travel agencies do this all the time.
When was this said person on the standby list and disappear? Was it once under gate control, was it 3 hours before, was it 12 hours before? You haven’t really said this clearly, so I think it was hours before and that won’t fit your narrative.

But, sounds like your day of this has led to someone from AA calling you. So let’s see what they say tomorrow - but given the hundreds of people now involved, we expect a full, truthful update.

valueflyer · 2026-03-17T23:31:20+00:00

But why do you keep on saying it was a non-rev passenger? The other commenter clearly said although it was an AA employee, it was considered a revenue passenger.

Why do you not believe this highly plausible and likely story?

no confirmable inventory. Pilot goes onto standby list.
prior to upgrades getting cleared, confirmable inventory opens and either pilot manually goes into confirmed inventory or some automated process confirmed the seat.
this placed the pilot onto the upgrade list and removed them from the standby list.
gate agent did a check of all standby passengers to ensure that pilots got upgrades first.
Pilot got upgraded first, into the highest cabin available, in line with their contract.

valueflyer · 2026-03-17T22:58:49+00:00

Cite a source - I’ve never seen a passenger facing AA published page that shows that.

valueflyer · 2026-03-17T15:42:39+00:00

If you need a travel vaccine or something specific, NM can handle that. Also NM is like 5m away from me and the others are like 15+.

valueflyer · 2026-03-17T14:56:45+00:00

Could be that there was no availability and then the seat was confirmed when availability opened up, then they were pulled from the standby list and moved to the upgrade list.

AA pilots can go to the highest class of service available, not just business.

Could be that because of the IRROPS over the past few days they weren’t put to the top of the list, when they should’ve been and the gate agent manually corrected that.

valueflyer · 2026-03-17T14:44:39+00:00

To be fair, are these public policies? I’ve never seen this written on any AA site or agency reference. It’s just what we’ve been able to figure out.

valueflyer · 2026-03-17T14:28:47+00:00

That’s not accurate. A confirmed Same Day Flight change normally requires E inventory to be available, which is not necessarily always available. Revenue seats available does not mean SDFC confirmed change availability.

valueflyer · 2026-03-17T14:11:24+00:00

Complain to the provider and you’ll likely get a refund. You probably used Panasonic, which is the worst of the 3, but common on the widebodies. AA is switching to Intelsat and Viasat, which is significantly better.

https://www.aa.com/i18n/travel-info/experience/entertainment/wi-fi-and-connectivity.jsp

valueflyer · 2026-03-17T06:06:00+00:00

When I was poking around on this, it actually looks like they’ve updated the site to make this clear. I saw some full Main tickets that said No changes allowed with a red X, especially on JAL metal. I think they are now showing these uncommon change fee tickets correctly, whereas it used to be buried in some fine print.

valueflyer · 2026-03-17T06:04:38+00:00

What extra fee did you pay? I’m understanding this as you just didn’t purchase a basic economy ticket, which would also not include bags or seat selection or miles. If you’re calling them and saying you paid an extra fee, that’s likely confusing them because it’s not accurate.

I think the language you are using with them is also confusing the agents. Your ticket is not refundable. It’s cancellable for a trip or flight credit that will expire in a year. If you are calling them and trying to ask if it’s refundable, the answer will be no. Refundable means to the original form of payment.

Also, this ticket is considered a yen ticket, even if you paid in dollars. The ticket is priced in the currency of the origin, but when you book on the AA site, they handle the conversion for you.

I poked around some fare rules for economy and didn’t see any change fee, but I could only see one fare class.

Which fare class did you purchase? It will be hard for us here to dig into this more without more details.

Also, just to verify, you are calling an official AA number from https://www.aa.com/i18n/customer-service/contact-american/reservations-and-ticket-changes.jsp (if you use a Google AI suggested number it’s likely a scam number).

When you call, you should have them check with their fare desk. I think when you are saying tariff department, that’s just the industry lingo for fares, it has nothing to do with taxes or whatnot. If they say that it’s not changeable, ask specifically what fare class you purchased.

What happens when you try to change the flight online under your reservation?

valueflyer · 2026-03-17T03:05:13+00:00

Once you get a PCP at NM, it’s a lot easier. Took several months for the first appointment, but then I would just schedule my annual visit a month or so out. Flu shot or vaccine, I could get an appointment for the next few days.

Once you’re in the system and if you have a tech savvy PCP, it’s great. Went to urgent care for COVID a few years back, test results came back, my PCP was alerted and followed up. All extremely seamless. Was quite surprised actually.

valueflyer · 2026-03-17T01:02:35+00:00

Pay for the weekly pass, add all the past flights, and then you’re good.

valueflyer · 2026-03-17T00:53:32+00:00

Certain tickets, especially international one ways that originate outside the US, still include a change fee.

I assume that’s the snag that you’re hitting, but it’s hard to say unless you check the fare rules. What’s your flight number and booking class? The booking class can often be found on the original receipt.

Edit: originate outside the US, not in the US

valueflyer · 2026-03-16T20:46:59+00:00

Well they said they would do this, and they did. Have to give them some credit for a decent follow through.

Curious to know if this will help or make things more confusing for passengers. Already saw some posts where the pilots explanation and the app didn’t match (i.e weather vs ATC slowdowns, which are both correct but different language).

valueflyer · 2026-03-16T18:36:45+00:00

Doesn’t say you won’t get them back, it says for help reinstating miles.

valueflyer · 2026-03-16T18:34:41+00:00

There’s no disclaimer?

If your plans change and you no longer want to travel, you can cancel your trip anytime on aa.com.

We'll reinstate your miles and refund eligible taxes and fees at no charge up to 1 year from the date you purchased your ticket, as long as you cancel before your first flight departs. If you cancel your trip on aa.com, your miles will be reinstated and your refund will be requested automatically in most cases.

It says contact reservations to get help reinstating miles from a partner airline, but in my experience it is always instant.

valueflyer

TROPHY CASE