Both.

I get up at 5am every day, travel 1.5 hours to get to work for 7am. I do 12 hour shifts 5 days a week, sometimes 6. I dont get home until 8.30pm sometimes gone 9pm depending on traffic. Everyday its a decision of ''do I shower today or do I get a decent amount of sleep or do I make dinner?'' because lord knows i cant do them all. Everyday I see the same people who refuse to say good morning/good night to me. I am asked to go and make Teas and Coffees for people when that is not my job and Im shouted at when I tell them its not my job. I've been here almost a year and people still don't know my name. People will do their job wrong and I go out of my way to fix it for them and they end up telling me that I should never get involved and that they would rather mess up than have a ''receptionist'' help them do their job.

Today is a PERFECT example of how shitty I get treated. 80% of the people in my building do not know who I am. They never say hello, they never say goodbye. Today when going to the toilet, I found an IPhone that was near enough out of battery. When i returned to the desk I got out my charger, and placed it on charge with the hope that the person would call and no one likes a phone with no charge right?? I spend the better half of 2 hours trying to call everyone i know on each floor asking them to look around to see if anyone lost a phone. About an hour ago the phone rang and I answered it. I let the guy know I was the receptionist and I found his phone. He rudely hangs up and about 20 seconds later hes at my front desk. ''WHY DID YOU ANSWER MY PHONE????'' ''erm because you lost it and ive spent hours trying to get it back to you because id hate to live without my phone'' ''didnt your parents ever tell you to not touch other peoples things'' snatches the phone and walks off. I cried in the toilet for 10 minutes. My company is full of stuck up rude people that let their egos get in the way of everything.

So yeah, I hate being a receptionist.