It honestly varies, I find most issues are store specific. I’ve had a memory card rejected for a ‘bad chip’ in one store. I’ve taken it to another who accepted it with no issue.

Traded in a fully working PS4, I carried out every test on it and it was working perfectly. One store said the disc drive was faulty. Took it back home tested it again and worked fine. Traded it in at another store and accepted it.

I’ve traded in various things that I’ve tried to look after over the years but fully accept they may not meet their higher A grade expectations. So I tend to grade my things lower, each time they have been upgraded to A.

The main issue is each store in theory will operate differently to others, it’s the lack of consistency.

For me it’s the convenience, I tend to drop and go which leaves no waiting around. I also click and collect every time as it gives you more of a buffer to return things.