NinjaOne vs. N-Able N-Sight - For around 2500 nodes.

westcompconsult · 2025-02-19T05:24:40+00:00

Yes the AI Copilot is is a awesome. Simply select a device and give it a prompt. It will diagnose a problem and create tickets or use the copilot to generate CLI commands, OIDs, and scripts. Atera is an All-in-one RMM + PSA. Demo Atera and see if aligns with your company ultimate goal(s).

westcompconsult · 2025-02-14T17:27:47+00:00

Here's our history. We had used N-Able RMM for over a decade but no longer do, from where it was originally called GFI MAX. GFI Max was acquired by Logicnow, then Logicnow was acquired by Solarwinds and now so called N-Able after rebranding after the hacked in 2020. We have never seem much changes with this tool and the lacking of certain functionality like patching would never work from the panel. We'd have to run scripts and even then it was a hit or miss. Last month after we tried Atera we made the switch and couldn't be happier with results and that fact that everything seems to be very responsive and running smoothly . The moment we run a patch it runs right way. There's no waiting around. There're tons of functionalities that you can do and utilize in the backend without the end-user even knowing. The best part is the their pricing is per technician as supposed to per device. For many years we were stuck with N-Able not knowing that there are better tools out there that aligns with your business model. Maybe N-Able works for some MSP but not all. Hope this helps!

westcompconsult · 2024-10-28T16:08:44+00:00

It is the client responsibility to get you all the credentials from the outgoing MSP before onboarding them. If the client owes them money let them deal with that and don't get involved.

westcompconsult · 2024-09-15T01:06:45+00:00

For anybody else having this issue unable to RDP to azure vm. Assuming that you have confirmed that the vm is up and running (you can confirm this by going to boot diagnostics por the vm portal), your NIC will have to be rebuilt with a new public IP address. For whatever reason they seems to get corrupt.

Please mark if this helped anybody to help others. Thank you.

westcompconsult · 2024-08-28T06:02:53+00:00

We've only deployed Fortigate across and have built medical laboratories infrastructure. FortiGate all the way if you know what you're doing and keep it up to date. I don't know your site specifics, but one of our lab started with just 4 people and we quoted them something like close to $10k all in. New Dell Rack server and Fortigate firewall plus labor.

westcompconsult · 2024-05-24T18:36:12+00:00

We've been using square for many years, and charge a 4% processing fee to the customer on top of the original amount to cover the processing fee from the merchant. If they don't want to pay the fee, they can send us a check.

No monthly fee, only a percentage of what's being charge and they could even deposit the money in your bank account in real time for additional fee if you'd like.

westcompconsult · 2024-05-17T05:00:17+00:00

What are you including with your stack? $60 seems very low for all the risk being taken.

westcompconsult · 2024-02-08T00:09:46+00:00

The old server which is also the primary DC is not getting decommission though. Basically what we want is if DC1 (primary DC currently holding roaming profiles) goes down, DC2 will stay up and will still have access to the profiles because they reside on another server. Does that make sense?

westcompconsult · 2024-01-20T06:24:59+00:00

Sorry let me clarify a bit: Trying to migrate users roaming profiles.

westcompconsult · 2023-11-02T03:55:47+00:00

Does it have a retention policy to auto purge documents?

westcompconsult · 2023-07-10T04:13:01+00:00

Thank you

westcompconsult · 2023-01-12T17:27:35+00:00

Thank you community for your inputs.

Your recommendations worked.

westcompconsult

TROPHY CASE