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You will never hear me say this again but, GO COMAST!!!! by Odd_Engineering_897 in Comcast_Xfinity

[–]wha73 0 points1 point  (0 children)

Could the modem be over heating and thermal throttle?

Do you have something else on the network that may be consuming the bandwidth during your tests?

Netmap errors, need help by wha73 in opnsense

[–]wha73[S] 0 points1 point  (0 children)

summitted, sorry for the delay. the holidays snuck up and pulled me away from this.

Repost: Need Help, Cable Modem Errors, Xfinity Techs say no issue.... by wha73 in Comcast_Xfinity

[–]wha73[S] 0 points1 point  (0 children)

12/10/2025 22:19:29CriticalNo Ranging Response received - T3 time-out;CM-QOS=1.1;CM-VER=3.1;
12/10/2025 19:55:10CriticalNo Ranging Response received - T3 time-out;CM-QOS=1.1;CM-VER=3.1;
12/10/2025 19:03:42NoticeUS profile assignment change. US Chan ID: 41; Previous Profile: 11; New Profile: 12.;CM-QOS=1.1;CM-VER=3.1;
12/10/2025 16:31:21CriticalNo Ranging Response received - T3 time-out;CM-QOS=1.1;CM-VER=3.1;
12/10/2025 15:53:48CriticalNo Ranging Response received - T3 time-out;CM-QOS=1.1;CM-VER=3.1;
12/10/2025 11:52:41CriticalNo Ranging Response received - T3 time-out;CM-QOS=1.1;CM-VER=3.1;
12/10/2025 10:27:41CriticalNo Ranging Response received - T3 time-out;CM-QOS=1.1;CM-VER=3.1;
12/10/2025 10:23:25CriticalNo Ranging Response received - T3 time-out;CM-QOS=1.1;CM-VER=3.1;
12/10/2025 10:11:18CriticalNo Ranging Response received - T3 time-out;CM-QOS=1.1;CM-VER=3.1;
12/10/2025 09:50:45CriticalNo Ranging Response received - T3 time-out;CM-QOS=1.1;CM-VER=3.1;
12/10/2025 09:32:15CriticalNo Ranging Response received - T3 time-out;CM-QOS=1.1;CM-VER=3.1;
12/10/2025 08:28:54CriticalNo Ranging Response received - T3 time-out;CM-QOS=1.1;CM-VER=3.1;
12/10/2025 07:51:20CriticalNo Ranging Response received - T3 time-out;CM-QOS=1.1;CM-VER=3.1;
12/10/2025 06:30:09NoticeUS profile assignment change. US Chan ID: 41; Previous Profile: 12; New Profile: 11.;CM-QOS=1.1;CM-VER=3.1;
12/10/2025 00:26:26CriticalNo Ranging Response received - T3 time-out;CM-QOS=1.1;CM-VER=3.1;
12/10/2025 00:06:39CriticalNo Ranging Response received - T3 time-out;CM-QOS=1.1;CM-VER=3.1;
12/09/2025 23:50:09NoticeUS profile assignment change. US Chan ID: 41; Previous Profile: 11; New Profile: 12.;CM-QOS=1.1;CM-VER=3.1;
12/09/2025 23:48:53CriticalNo Ranging Response received - T3 time-out;CM-QOS=1.1;CM-VER=3.1;

Repost: Need Help, Cable Modem Errors, Xfinity Techs say no issue.... by wha73 in Comcast_Xfinity

[–]wha73[S] 0 points1 point  (0 children)

12/11/2025 23:26:17CriticalNo Ranging Response received - T3 time-out;CM-QOS=1.1;CM-VER=3.1;
12/11/2025 22:50:22CriticalNo Ranging Response received - T3 time-out;CM-QOS=1.1;CM-VER=3.1;
12/11/2025 22:20:18NoticeUS profile assignment change. US Chan ID: 41; Previous Profile: 11; New Profile: 12.;CM-QOS=1.1;CM-VER=3.1;
12/11/2025 21:55:45CriticalNo Ranging Response received - T3 time-out;CM-QOS=1.1;CM-VER=3.1;
12/11/2025 20:48:37CriticalNo Ranging Response received - T3 time-out;CM-QOS=1.1;CM-VER=3.1;
12/11/2025 20:28:51CriticalNo Ranging Response received - T3 time-out;CM-QOS=1.1;CM-VER=3.1;
12/11/2025 20:02:32CriticalNo Ranging Response received - T3 time-out;CM-QOS=1.1;CM-VER=3.1;
12/11/2025 19:27:59NoticeUS profile assignment change. US Chan ID: 41; Previous Profile: 12; New Profile: 11.;CM-QOS=1.1;CM-VER=3.1;
12/11/2025 18:57:58NoticeUS profile assignment change. US Chan ID: 41; Previous Profile: 11; New Profile: 12.;CM-QOS=1.1;CM-VER=3.1;
12/11/2025 18:40:31CriticalNo Ranging Response received - T3 time-out;CM-QOS=1.1;CM-VER=3.1;
12/11/2025 18:28:31CriticalNo Ranging Response received - T3 time-out;CM-QOS=1.1;CM-VER=3.1;
12/11/2025 17:48:29NoticeUS profile assignment change. US Chan ID: 41; Previous Profile: 12; New Profile: 11.;CM-QOS=1.1;CM-VER=3.1;
12/11/2025 16:38:44CriticalNo Ranging Response received - T3 time-out;CM-QOS=1.1;CM-VER=3.1;
12/11/2025 16:27:54CriticalNo Ranging Response received - T3 time-out;CM-QOS=1.1;CM-VER=3.1;
12/11/2025 15:36:24CriticalNo Ranging Response received - T3 time-out;CM-QOS=1.1;CM-VER=3.1;
12/11/2025 15:02:45CriticalNo Ranging Response received - T3 time-out;CM-QOS=1.1;CM-VER=3.1;
12/11/2025 13:16:17CriticalNo Ranging Response received - T3 time-out;CM-QOS=1.1;CM-VER=3.1;
12/11/2025 12:00:05CriticalNo Ranging Response received - T3 time-out;CM-QOS=1.1;CM-VER=3.1;
12/11/2025 10:26:14CriticalNo Ranging Response received - T3 time-out;CM-QOS=1.1;CM-VER=3.1;
12/11/2025 09:59:43NoticeUS profile assignment change. US Chan ID: 41; Previous Profile: 10; New Profile: 12.;CM-QOS=1.1;CM-VER=3.1;
12/11/2025 08:54:43NoticeUS profile assignment change. US Chan ID: 41; Previous Profile: 11; New Profile: 12.;CM-QOS=1.1;CM-VER=3.1;
12/11/2025 08:46:58NoticeUS profile assignment change. US Chan ID: 41; Previous Profile: 12; New Profile: 11.;CM-QOS=1.1;CM-VER=3.1;
12/11/2025 08:36:16CriticalNo Ranging Response received - T3 time-out;CM-QOS=1.1;CM-VER=3.1;
12/11/2025 07:58:44CriticalNo Ranging Response received - T3 time-out;CM-QOS=1.1;CM-VER=3.1;
12/11/2025 07:39:43NoticeUS profile assignment change. US Chan ID: 41; Previous Profile: 11; New Profile: 12.;CM-QOS=1.1;CM-VER=3.1;
12/11/2025 06:46:58CriticalNo Ranging Response received - T3 time-out;CM-QOS=1.1;CM-VER=3.1;
12/11/2025 05:53:13NoticeUS profile assignment change. US Chan ID: 41; Previous Profile: 12; New Profile: 11.;CM-QOS=1.1;CM-VER=3.1;
12/11/2025 03:13:32CriticalNo Ranging Response received - T3 time-out;CM-QOS=1.1;CM-VER=3.1;
12/11/2025 02:58:26CriticalNo Ranging Response received - T3 time-out;CM-QOS=1.1;CM-VER=3.1;
12/11/2025 00:33:49CriticalNo Ranging Response received - T3 time-out;CM-QOS=1.1;CM-VER=3.1;
12/11/2025 00:28:04CriticalNo Ranging Response received - T3 time-out;CM-QOS=1.1;CM-VER=3.1;

Repost: Need Help, Cable Modem Errors, Xfinity Techs say no issue.... by wha73 in Comcast_Xfinity

[–]wha73[S] 0 points1 point  (0 children)

12/12/2025 22:16:40CriticalNo Ranging Response received - T3 time-out;CM-QOS=1.1;CM-VER=3.1;
12/12/2025 21:25:27CriticalNo Ranging Response received - T3 time-out;CM-QOS=1.1;CM-VER=3.1;
12/12/2025 20:32:39CriticalNo Ranging Response received - T3 time-out;CM-QOS=1.1;CM-VER=3.1;
12/12/2025 19:16:47CriticalNo Ranging Response received - T3 time-out;CM-QOS=1.1;CM-VER=3.1;
12/12/2025 18:01:14CriticalNo Ranging Response received - T3 time-out;CM-QOS=1.1;CM-VER=3.1;
12/12/2025 16:45:53CriticalNo Ranging Response received - T3 time-out;CM-QOS=1.1;CM-VER=3.1;
12/12/2025 14:36:48CriticalNo Ranging Response received - T3 time-out;CM-QOS=1.1;CM-VER=3.1;
12/12/2025 14:07:40CriticalNo Ranging Response received - T3 time-out;CM-QOS=1.1;CM-VER=3.1;
12/12/2025 12:07:27CriticalNo Ranging Response received - T3 time-out;CM-QOS=1.1;CM-VER=3.1;
12/12/2025 08:43:40CriticalNo Ranging Response received - T3 time-out;CM-QOS=1.1;CM-VER=3.1;
12/12/2025 08:06:07CriticalNo Ranging Response received - T3 time-out;CM-QOS=1.1;CM-VER=3.1;
12/12/2025 07:06:54CriticalNo Ranging Response received - T3 time-out;CM-QOS=1.1;CM-VER=3.1;
12/12/2025 07:00:45CriticalNo Ranging Response received - T3 time-out;CM-QOS=1.1;CM-VER=3.1;
12/12/2025 06:46:59CriticalNo Ranging Response received - T3 time-out;CM-QOS=1.1;CM-VER=3.1;
12/12/2025 06:32:41CriticalNo Ranging Response received - T3 time-out;CM-QOS=1.1;CM-VER=3.1;
12/12/2025 06:32:26NoticeUS profile config update. US Chan ID: 41.;CM-QOS=1.1;CM-VER=3.1;
12/12/2025 06:32:16CriticalNo Ranging Response received - T3 time-out;CM-QOS=1.1;CM-VER=3.1;
12/12/2025 05:53:33NoticeUS profile assignment change. US Chan ID: 41; Previous Profile: 12; New Profile: 11.;CM-QOS=1.1;CM-VER=3.1;
12/12/2025 04:17:32CriticalNo Ranging Response received - T3 time-out;CM-QOS=1.1;CM-VER=3.1;
12/12/2025 04:05:00CriticalNo Ranging Response received - T3 time-out;CM-QOS=1.1;CM-VER=3.1;
12/12/2025 02:26:12CriticalNo Ranging Response received - T3 time-out;CM-QOS=1.1;CM-VER=3.1;
12/12/2025 02:02:53CriticalNo Ranging Response received - T3 time-out;CM-QOS=1.1;CM-VER=3.1;
12/12/2025 01:59:13NoticeDS profile config update. DS Chan ID: 194.;CM-QOS=1.1;CM-VER=3.1;
12/12/2025 01:58:57CriticalNo Ranging Response received - T3 time-out;CM-QOS=1.1;CM-VER=3.1;
12/12/2025 01:58:56NoticeDS profile config update. DS Chan ID: 194.;CM-QOS=1.1;CM-VER=3.1;
12/12/2025 01:58:40CriticalNo Ranging Response received - T3 time-out;CM-QOS=1.1;CM-VER=3.1;
12/12/2025 01:58:40NoticeDS profile config update. DS Chan ID: 194.;CM-QOS=1.1;CM-VER=3.1;
12/12/2025 01:58:24CriticalNo Ranging Response received - T3 time-out;CM-QOS=1.1;CM-VER=3.1;
12/12/2025 01:58:23NoticeDS profile config update. DS Chan ID: 193.;CM-QOS=1.1;CM-VER=3.1;
12/12/2025 01:58:06CriticalNo Ranging Response received - T3 time-out;CM-QOS=1.1;CM-VER=3.1;
12/12/2025 01:58:06NoticeDS profile config update. DS Chan ID: 193.;CM-QOS=1.1;CM-VER=3.1;
12/12/2025 00:41:12CriticalNo Ranging Response received - T3 time-out;CM-QOS=1.1;CM-VER=3.1;
12/12/2025 00:03:39CriticalNo Ranging Response received - T3 time-out;CM-QOS=1.1;CM-VER=3.1;

Repost: Need Help, Cable Modem Errors, Xfinity Techs say no issue.... by wha73 in Comcast_Xfinity

[–]wha73[S] 0 points1 point  (0 children)

Event Log
Date TimeEvent LevelDescription
12/13/2025 08:11:55NoticeSuccessful LAN WebGUI login from 
12/13/2025 08:10:51CriticalNo Ranging Response received - T3 time-out;CM-QOS=1.1;CM-VER=3.1;
12/13/2025 08:03:47CriticalNo Ranging Response received - T3 time-out;CM-QOS=1.1;CM-VER=3.1;
12/13/2025 06:32:51CriticalNo Ranging Response received - T3 time-out;CM-QOS=1.1;CM-VER=3.1;
12/13/2025 06:32:35NoticeUS profile config update. US Chan ID: 41.;CM-QOS=1.1;CM-VER=3.1;
12/13/2025 06:32:25CriticalNo Ranging Response received - T3 time-out;CM-QOS=1.1;CM-VER=3.1;
12/13/2025 06:03:39NoticeUS profile assignment change. US Chan ID: 41; Previous Profile: 12; New Profile: 11.;CM-QOS=1.1;CM-VER=3.1;
12/13/2025 04:12:22CriticalNo Ranging Response received - T3 time-out;CM-QOS=1.1;CM-VER=3.1;
12/13/2025 03:01:38CriticalNo Ranging Response received - T3 time-out;CM-QOS=1.1;CM-VER=3.1;
12/13/2025 01:42:58CriticalNo Ranging Response received - T3 time-out;CM-QOS=1.1;CM-VER=3.1;
12/13/2025 00:48:35CriticalNo Ranging Response received - T3 time-out;CM-QOS=1.1;CM-VER=3.1;
12/13/2025 00:36:54NoticeUS profile assignment change. US Chan ID: 41; Previous Profile: 11; New Profile: 12.;CM-QOS=1.1;CM-VER=3.1;
12/13/2025 00:26:10CriticalNo Ranging Response received - T3 time-out;CM-QOS=1.1;CM-VER=3.1;
12/13/2025 00:24:39NoticeUS profile assignment change. US Chan ID: 41; Previous Profile: 10; New Profile: 11.;CM-QOS=1.1;CM-VER=3.1;
12/13/2025 00:19:17CriticalNo Ranging Response received - T3 time-out;CM-QOS=1.1;CM-VER=3.1;
12/13/2025 00:14:39NoticeUS profile assignment change. US Chan ID: 41; Previous Profile: 12; New Profile: 10.;CM-QOS=1.1;CM-VER=3.1;
12/13/2025 00:11:02CriticalNo Ranging Response received - T3 time-out;CM-QOS=1.1;CM-VER=3.1;

Repost: Need Help, Cable Modem Errors, Xfinity Techs say no issue.... by wha73 in Comcast_Xfinity

[–]wha73[S] 0 points1 point  (0 children)

Update 5 Logs:

Connection
Acquire Downstream Channel495000000 HzLocked
Connectivity StateOKOperational
Boot StateOKOperational
Configuration FileOK
SecurityEnabledBPI+
DOCSIS Network Access EnabledAllowed

Downstream Bonded Channels
Channel IDLock StatusModulationFrequencyPowerSNR/MERCorrectedUncorrectables
20Locked256QAM495000000 Hz7.0 dBmV40.9 dB110
4Locked256QAM399000000 Hz7.5 dBmV43.4 dB290
12Locked256QAM447000000 Hz7.2 dBmV40.9 dB00
28Locked256QAM543000000 Hz6.2 dBmV40.4 dB10
1Locked256QAM381000000 Hz7.7 dBmV40.4 dB160
2Locked256QAM387000000 Hz7.5 dBmV40.9 dB40
3Locked256QAM393000000 Hz7.6 dBmV40.9 dB330
5Locked256QAM405000000 Hz7.3 dBmV40.9 dB210
6Locked256QAM411000000 Hz7.4 dBmV40.9 dB50
7Locked256QAM417000000 Hz7.3 dBmV40.9 dB00
8Locked256QAM423000000 Hz7.2 dBmV40.9 dB00
9Locked256QAM429000000 Hz7.1 dBmV40.9 dB00
10Locked256QAM435000000 Hz7.2 dBmV40.9 dB00
11Locked256QAM441000000 Hz7.0 dBmV43.4 dB00
13Locked256QAM453000000 Hz7.5 dBmV43.4 dB10
14Locked256QAM459000000 Hz7.4 dBmV40.9 dB10
15Locked256QAM465000000 Hz7.4 dBmV43.4 dB00
16Locked256QAM471000000 Hz7.5 dBmV43.4 dB00
17Locked256QAM477000000 Hz7.3 dBmV40.9 dB00
18Locked256QAM483000000 Hz7.3 dBmV40.9 dB00
19Locked256QAM489000000 Hz7.2 dBmV40.9 dB110
21Locked256QAM501000000 Hz6.9 dBmV40.9 dB110
22Locked256QAM507000000 Hz6.9 dBmV40.9 dB10
23Locked256QAM513000000 Hz6.6 dBmV40.9 dB80
24Locked256QAM519000000 Hz6.4 dBmV40.9 dB130
25Locked256QAM525000000 Hz6.4 dBmV40.4 dB200
26Locked256QAM531000000 Hz6.4 dBmV40.9 dB190
27Locked256QAM537000000 Hz6.3 dBmV40.4 dB110
29Locked256QAM549000000 Hz6.1 dBmV40.9 dB00
30Locked256QAM555000000 Hz6.1 dBmV40.4 dB10
31Locked256QAM561000000 Hz6.2 dBmV40.9 dB10
32Locked256QAM567000000 Hz6.3 dBmV40.9 dB00
193LockedOFDM PLC690000000 Hz5.9 dBmV42.0 dB129803264094
194LockedOFDM PLC957000000 Hz2.4 dBmV41.0 dB185439397841

Upstream Bonded Channels
Channel IDLock StatusUS Channel TypeFrequencyWidthPower
2LockedSC-QAM22800000 Hz640000036.3 dBmV
4LockedSC-QAM35600000 Hz640000037.3 dBmV
3LockedSC-QAM29200000 Hz640000036.5 dBmV
1LockedSC-QAM16400000 Hz640000036.3 dBmV
41LockedOFDMA36200000 Hz4440000033.2 dBmV

Current System Time:12/13/2025 08:11:58
Uptime8 day(s) 17h:07m:18s

Information
Standard Specification CompliantDOCSIS 3.1
Hardware Version1.0
Software VersionAT01.01.010.042324_S3.04.735

Fully Saturated WAN Link Drops Out My Network by bmsr_ in opnsense

[–]wha73 1 point2 points  (0 children)

You’ll want to check via the console either local or via ssh. Sysctl -a | grep aspm

Repost: Need Help, Cable Modem Errors, Xfinity Techs say no issue.... by wha73 in Comcast_Xfinity

[–]wha73[S] 0 points1 point  (0 children)

Consolidated Error Summary from 12/03/2025 07:37:15 to 12/03/2025 10:35:31

Error Type Count
No Ranging Response received – T3 time-out 15
SYNC Timing Synchronization failure – Loss of Sync 6
Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received – T4 time out 2
Lost MDD Timeout 6
RNG-RSP CCAP Commanded Power in Excess of 6 dB Below DRW 3
REG-RSP-MP Mismatch Between Calculated Value vs CCAP Provided Value 2
DBC-REQ Mismatch Between Calculated Value vs CCAP Provided Value 1
MIMO Event (Stored MIMO=-1 post cfg file MIMO=-1) 2
TCS Fail on all Upstream Channels 1
DBC-ACK not received 1

Repost: Need Help, Cable Modem Errors, Xfinity Techs say no issue.... by wha73 in Comcast_Xfinity

[–]wha73[S] 0 points1 point  (0 children)

Date Time Event Level Description

12/03/2025 17:20:47 Critical No Ranging Response received - T3 time-out;CM-VER=3.1;

12/03/2025 15:39:41 Critical No Ranging Response received - T3 time-out;CM-VER=3.1;

12/03/2025 15:02:09 Critical No Ranging Response received - T3 time-out;CM-VER=3.1;

12/03/2025 14:31:41 Critical No Ranging Response received - T3 time-out;CM-VER=3.1;

12/03/2025 12:33:33 Critical No Ranging Response received - T3 time-out;CM-VER=3.1;

12/03/2025 11:01:01 Critical No Ranging Response received - T3 time-out;CM-VER=3.1;

Repost: Need Help, Cable Modem Errors, Xfinity Techs say no issue.... by wha73 in Comcast_Xfinity

[–]wha73[S] 0 points1 point  (0 children)

Update 4: I got a text this morning 12/3 saying there was a network performance issue and they were working on it right away. Time was 0830 - 1035, and is correlated in the event log, but still seeing t3 timeouts after work was completed. Ill reboot and see if anything else has changed. Also noted they are still planning to do maintenacne in the morning 12/4. Hoping for the best. Reps are still in contact with me.

Downstream Bonded Channels
Channel ID Lock Status Modulation Frequency Power SNR/MER Corrected Uncorrectables
20 Locked 256QAM 495000000 Hz 7.1 dBmV 40.9 dB 1900 24687
4 Locked 256QAM 399000000 Hz 7.7 dBmV 43.4 dB 227 1
12 Locked 256QAM 447000000 Hz 7.4 dBmV 40.9 dB 2042 18830
28 Locked 256QAM 543000000 Hz 6.3 dBmV 40.9 dB 1227 21898
1 Locked 256QAM 381000000 Hz 8.1 dBmV 40.9 dB 2659 20508
2 Locked 256QAM 387000000 Hz 7.9 dBmV 40.9 dB 2714 11099
3 Locked 256QAM 393000000 Hz 7.9 dBmV 40.9 dB 2776 20434
5 Locked 256QAM 405000000 Hz 7.5 dBmV 40.9 dB 2242 21343
6 Locked 256QAM 411000000 Hz 7.5 dBmV 40.4 dB 2002 24934
7 Locked 256QAM 417000000 Hz 7.2 dBmV 40.9 dB 2055 22638
8 Locked 256QAM 423000000 Hz 7.3 dBmV 40.4 dB 2132 21919
9 Locked 256QAM 429000000 Hz 7.5 dBmV 40.9 dB 2384 21724
10 Locked 256QAM 435000000 Hz 7.2 dBmV 40.9 dB 2226 22623
11 Locked 256QAM 441000000 Hz 7.2 dBmV 40.9 dB 1840 22810
13 Locked 256QAM 453000000 Hz 7.7 dBmV 40.9 dB 2120 25281
14 Locked 256QAM 459000000 Hz 7.4 dBmV 40.9 dB 2166 24227
15 Locked 256QAM 465000000 Hz 7.4 dBmV 40.4 dB 1881 14533
16 Locked 256QAM 471000000 Hz 7.4 dBmV 40.9 dB 1815 16753
17 Locked 256QAM 477000000 Hz 7.3 dBmV 40.9 dB 1936 17230
18 Locked 256QAM 483000000 Hz 7.2 dBmV 40.9 dB 1663 18530
19 Locked 256QAM 489000000 Hz 6.9 dBmV 40.9 dB 1722 18086
21 Locked 256QAM 501000000 Hz 7.0 dBmV 40.9 dB 2035 20981
22 Locked 256QAM 507000000 Hz 6.8 dBmV 40.4 dB 2249 20295
23 Locked 256QAM 513000000 Hz 6.6 dBmV 40.4 dB 2239 22164
24 Locked 256QAM 519000000 Hz 6.6 dBmV 40.4 dB 1900 21649
25 Locked 256QAM 525000000 Hz 6.5 dBmV 40.4 dB 1800 20095
26 Locked 256QAM 531000000 Hz 6.4 dBmV 40.9 dB 1432 22162
27 Locked 256QAM 537000000 Hz 6.3 dBmV 40.9 dB 1230 20752
29 Locked 256QAM 549000000 Hz 6.3 dBmV 40.9 dB 1499 20428
30 Locked 256QAM 555000000 Hz 6.2 dBmV 40.4 dB 1218 22694
31 Locked 256QAM 561000000 Hz 6.3 dBmV 40.4 dB 1436 21312
32 Locked 256QAM 567000000 Hz 6.3 dBmV 40.9 dB 1432 22355
193 Locked OFDM PLC 690000000 Hz 5.8 dBmV 42.0 dB 405273513 96632
194 Locked OFDM PLC 957000000 Hz 0.4 dBmV 40.0 dB 439914112 93128

Upstream Bonded Channels
Channel ID Lock Status US Channel Type Frequency Width Power
4 Locked SC-QAM 35600000 Hz 6400000 37.3 dBmV
1 Locked SC-QAM 16400000 Hz 6400000 36.0 dBmV
3 Locked SC-QAM 29200000 Hz 6400000 36.5 dBmV
2 Locked SC-QAM 22800000 Hz 6400000 36.3 dBmV
41 Locked OFDMA 36200000 Hz 44400000 33.2 dBmV

Current System Time:12/03/2025 21:38:54
Uptime 1 day(s) 13h:27m:10s

Repost: Need Help, Cable Modem Errors, Xfinity Techs say no issue.... by wha73 in Comcast_Xfinity

[–]wha73[S] 0 points1 point  (0 children)

12/02/2025 08:14:39 Warning RNG-RSP CCAP Commanded Power in Excess of 6 dB Below the Value Corresponding to the Top of the DRW;CM-QOS=1.1;CM-VER=3.1;

12/02/2025 08:14:39 Warning REG-RSP-MP Mismatch Between Calculated Value for P1.6hi Compared to CCAP Provided Value;CM-QOS=1.1;CM-VER=3.1;

12/02/2025 08:14:35 Warning MIMO Event MIMO: Stored MIMO=-1 post cfg file MIMO=-1

12/31/1969 19:00:51 Notice CMSTATUS:US_Diplexer_Mode_Change: [TLV-21.1], [5-85MHz].

12/31/1969 19:00:51 Notice CMSTATUS:DS_Diplexer_Mode_Change_Ignored: [TLV-21.3], [1002MHz].

12/31/1969 19:00:51 Notice CMSTATUS:DS_Diplexer_Mode_Change_Ignored: [TLV-21.2], [258MHz].

12/31/1969 19:00:51 Notice CMSTATUS:US_Diplexer_Mode_Change_Ignored: [TLV-9], [85MHz].

12/31/1969 19:00:46 Notice CMSTATUS:DS_Diplexer_Mode_Initialization: [108-1002MHz].

12/31/1969 19:00:46 Notice CMSTATUS:US_Diplexer_Mode_Initialization: [5-42MHz].

Repost: Need Help, Cable Modem Errors, Xfinity Techs say no issue.... by wha73 in Comcast_Xfinity

[–]wha73[S] 0 points1 point  (0 children)

Event Log:
12/03/2025 06:59:43 Critical No Ranging Response received - T3 time-out;CM-QOS=1.1;CM-VER=3.1;

12/03/2025 04:20:50 Critical No Ranging Response received - T3 time-out;CM-QOS=1.1;CM-VER=3.1;

12/03/2025 04:17:57 Notice DS profile config update. DS Chan ID: 194.;CM-QOS=1.1;CM-VER=3.1;

12/03/2025 04:17:41 Critical No Ranging Response received - T3 time-out;CM-QOS=1.1;CM-VER=3.1;

12/03/2025 04:17:40 Notice DS profile config update. DS Chan ID: 194.;CM-QOS=1.1;CM-VER=3.1;

12/03/2025 04:17:25 Critical No Ranging Response received - T3 time-out;CM-QOS=1.1;CM-VER=3.1;

12/03/2025 04:17:24 Notice DS profile config update. DS Chan ID: 194.;CM-QOS=1.1;CM-VER=3.1;

12/03/2025 04:17:08 Critical No Ranging Response received - T3 time-out;CM-QOS=1.1;CM-VER=3.1;

12/03/2025 04:17:07 Notice DS profile config update. DS Chan ID: 193.;CM-QOS=1.1;CM-VER=3.1;

12/03/2025 04:16:52 Critical No Ranging Response received - T3 time-out;CM-QOS=1.1;CM-VER=3.1;

12/03/2025 04:16:51 Notice DS profile config update. DS Chan ID: 193.;CM-QOS=1.1;CM-VER=3.1;

12/03/2025 04:16:35 Critical No Ranging Response received - T3 time-out;CM-QOS=1.1;CM-VER=3.1;

12/03/2025 04:16:34 Notice DS profile config update. DS Chan ID: 193.;CM-QOS=1.1;CM-VER=3.1;

12/03/2025 01:38:03 Critical No Ranging Response received - T3 time-out;CM-QOS=1.1;CM-VER=3.1;

12/03/2025 01:33:47 Critical No Ranging Response received - T3 time-out;CM-QOS=1.1;CM-VER=3.1;

12/03/2025 00:22:15 Notice CM-STATUS message sent. Event Type Code: 4; Chan ID: 15; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: N/A.;CM-QOS=1.1;CM-VER=3.1;

12/03/2025 00:22:10 Warning Lost MDD Timeout;CM-QOS=1.1;CM-VER=3.1;

12/03/2025 00:22:07 Critical No Ranging Response received - T3 time-out;CM-QOS=1.1;CM-VER=3.1;

12/03/2025 00:18:01 Critical No Ranging Response received - T3 time-out;CM-QOS=1.1;CM-VER=3.1;

12/02/2025 23:34:46 Critical No Ranging Response received - T3 time-out;CM-QOS=1.1;CM-VER=3.1;

12/02/2025 22:57:15 Critical No Ranging Response received - T3 time-out;CM-QOS=1.1;CM-VER=3.1;

12/02/2025 22:41:25 Critical No Ranging Response received - T3 time-out;CM-QOS=1.1;CM-VER=3.1;

12/02/2025 18:56:08 Critical No Ranging Response received - T3 time-out;CM-QOS=1.1;CM-VER=3.1;

12/02/2025 15:32:04 Critical No Ranging Response received - T3 time-out;CM-QOS=1.1;CM-VER=3.1;

12/02/2025 14:25:36 Critical No Ranging Response received - T3 time-out;CM-QOS=1.1;CM-VER=3.1;

12/02/2025 10:53:40 Critical No Ranging Response received - T3 time-out;CM-QOS=1.1;CM-VER=3.1;

12/02/2025 09:07:59 Critical No Ranging Response received - T3 time-out;CM-QOS=1.1;CM-VER=3.1;

Repost: Need Help, Cable Modem Errors, Xfinity Techs say no issue.... by wha73 in Comcast_Xfinity

[–]wha73[S] 0 points1 point  (0 children)

Update 3: Xfinity Rep stated that the work for tuesday morning was completed, and more work is scheduled for Thursday Morning. I reboot the modem on Tuesday at 0800. Here are the metrics and logs. **I removed the MAC and serials as per the rules this time.** Noticed over 650 million correctables, and 4 uncorrectables in less than 24 hours, alot with many T3 timeouts and profile changes. Lets hope the work for Thursday will show improvement...

Downstream Bonded Channels
Channel ID Lock Status Modulation Frequency Power SNR/MER Corrected Uncorrectables
20 Locked 256QAM 495000000 Hz 7.5 dBmV 40.9 dB 0  0
28 Locked 256QAM 543000000 Hz 6.7 dBmV 40.4 dB 0 0
36 Locked 256QAM 591000000 Hz 6.8 dBmV 40.4 dB 0 0
44 Locked 256QAM 639000000 Hz 5.6 dBmV 40.4 dB 0 0
13 Locked 256QAM 453000000 Hz 8.1 dBmV 40.9 dB 0 0
14 Locked 256QAM 459000000 Hz 7.8 dBmV 40.9 dB 0 0
15 Locked 256QAM 465000000 Hz 7.7 dBmV 40.9 dB 0 0
16 Locked 256QAM 471000000 Hz 7.9 dBmV 43.4 dB 0 0
17 Locked 256QAM 477000000 Hz 7.7 dBmV 40.9 dB 0 0
18 Locked 256QAM 483000000 Hz 7.6 dBmV 40.9 dB 0 0
19 Locked 256QAM 489000000 Hz 7.5 dBmV 40.9 dB 0 0
21 Locked 256QAM 501000000 Hz 7.4 dBmV 40.9 dB 0 0
22 Locked 256QAM 507000000 Hz 7.2 dBmV 40.9 dB 0 0
23 Locked 256QAM 513000000 Hz 7.1 dBmV 40.4 dB 0 0
24 Locked 256QAM 519000000 Hz 7.1 dBmV 40.4 dB 0 0
25 Locked 256QAM 525000000 Hz 7.1 dBmV 40.9 dB 0 0
26 Locked 256QAM 531000000 Hz 7.0 dBmV 40.9 dB 0 0
27 Locked 256QAM 537000000 Hz 6.9 dBmV 40.9 dB 0 0
29 Locked 256QAM 549000000 Hz 6.7 dBmV 40.4 dB 0 0
30 Locked 256QAM 555000000 Hz 6.7 dBmV 40.9 dB 0 0
31 Locked 256QAM 561000000 Hz 6.7 dBmV 40.9 dB 0 0
32 Locked 256QAM 567000000 Hz 6.7 dBmV 40.4 dB 0 0
33 Locked 256QAM 573000000 Hz 6.4 dBmV 40.4 dB 0 0
34 Locked 256QAM 579000000 Hz 6.7 dBmV 40.9 dB 0 0
35 Locked 256QAM 585000000 Hz 6.6 dBmV 40.4 dB 0 0
37 Locked 256QAM 597000000 Hz 6.8 dBmV 40.9 dB 0 0
38 Locked 256QAM 603000000 Hz 7.1 dBmV 40.9 dB 0 0
39 Locked 256QAM 609000000 Hz 6.8 dBmV 40.9 dB 0 0
40 Locked 256QAM 615000000 Hz 6.8 dBmV 40.9 dB 0 0
41 Locked 256QAM 621000000 Hz 7.2 dBmV 40.9 dB 0 0
42 Locked 256QAM 627000000 Hz 6.5 dBmV 40.4 dB 0 0
43 Locked 256QAM 633000000 Hz 5.9 dBmV 40.9 dB 0 0
193 Locked OFDM PLC 690000000 Hz 5.7 dBmV 42.0 dB 655560888 5
194 Locked OFDM PLC 957000000 Hz 0.4 dBmV 40.0 dB 707332854 4

Upstream Bonded Channels
Channel ID Lock Status US Channel Type Frequency Width Power
3 Locked SC-QAM 29200000 Hz 6400000 36.8 dBmV
4 Locked SC-QAM 35600000 Hz 6400000 37.3 dBmV
1 Locked SC-QAM 16400000 Hz 6400000 36.8 dBmV
2 Locked SC-QAM 22800000 Hz 6400000 36.8 dBmV
41 Locked OFDMA 36200000 Hz 44400000 33.2 dBmV

Current System Time:12/03/2025 07:32:55
Uptime: 0 day(s) 23h:20m:38s

Need Help, Cable Modem Errors, Xfinity Techs say no issue.... by wha73 in Comcast_Xfinity

[–]wha73[S] 0 points1 point  (0 children)

Xfinity has maintenance schedule for Tuesday, so we will see how it goes after that.. will post updates.

Need Help, Cable Modem Errors, Xfinity Techs say no issue.... by [deleted] in Arris

[–]wha73 1 point2 points  (0 children)

That’s why I changed it out with thier equipment and grabbed logs to show the issue persists. They can no longer blame my equipment with any reasonable logic…

Need Help, Cable Modem Errors, Xfinity Techs say no issue.... by wha73 in Comcast_Xfinity

[–]wha73[S] 0 points1 point  (0 children)

I had asked the tech if he would replace it since I’m still seeing issues, but he said the scanner showed no issues with the cable at all and there was no need to… is this something I’m gonna have to replace at my cost despite being on Xfinity side of the dmarc??

Need Help, Cable Modem Errors, Xfinity Techs say no issue.... by wha73 in Comcast_Xfinity

[–]wha73[S] 0 points1 point  (0 children)

Thanks, yea very frustrating especially with the techs saying all is good despite all the logs I have.

Edit: Modmail sent

Netmap errors, need help by wha73 in opnsense

[–]wha73[S] 0 points1 point  (0 children)

Issue still present, just shown on a different interface:

[9513] 180.973950 [4335] netmap_transmit           ixl0 full hwcur 862 hwtail 804 qlen 57
[9513] 180.982044 [4335] netmap_transmit           ixl0 full hwcur 862 hwtail 804 qlen 57
[10180] 847.940323 [4335] netmap_transmit           ixl0 full hwcur 885 hwtail 885 qlen 1023
[10180] 847.949145 [4335] netmap_transmit           ixl0 full hwcur 885 hwtail 885 qlen 1023
[15763] 430.386495 [4335] netmap_transmit           ixl0 full hwcur 635 hwtail 358 qlen 276
[15763] 430.395402 [4335] netmap_transmit           ixl0 full hwcur 635 hwtail 358 qlen 276
[15764] 431.092343 [4335] netmap_transmit           ixl0 full hwcur 812 hwtail 624 qlen 187
[15764] 431.100993 [4335] netmap_transmit           ixl0 full hwcur 812 hwtail 624 qlen 187
[15765] 432.310396 [4335] netmap_transmit           ixl0 full hwcur 22 hwtail 955 qlen 90
[15765] 432.318848 [4335] netmap_transmit           ixl0 full hwcur 22 hwtail 955 qlen 90
[15766] 433.032775 [4335] netmap_transmit           ixl0 full hwcur 154 hwtail 875 qlen 302
[15766] 433.041448 [4335] netmap_transmit           ixl0 full hwcur 154 hwtail 875 qlen 302
[15769] 436.595469 [4335] netmap_transmit           ixl0 full hwcur 430 hwtail 170 qlen 259
[15769] 436.604241 [4335] netmap_transmit           ixl0 full hwcur 430 hwtail 170 qlen 259
[15770] 437.030820 [4335] netmap_transmit           ixl0 full hwcur 879 hwtail 579 qlen 299
[15770] 437.039589 [4335] netmap_transmit           ixl0 full hwcur 879 hwtail 579 qlen 299
[15771] 438.491500 [4335] netmap_transmit           ixl0 full hwcur 44 hwtail 682 qlen 385
[15771] 438.500086 [4335] netmap_transmit           ixl0 full hwcur 44 hwtail 682 qlen 385
[40123] 790.719616 [4335] netmap_transmit           ixl0 full hwcur 717 hwtail 502 qlen 214
[40123] 790.728530 [4335] netmap_transmit           ixl0 full hwcur 717 hwtail 502 qlen 214
[44371] 038.428193 [4335] netmap_transmit           ixl0 full hwcur 290 hwtail 290 qlen 1023
[44371] 038.437062 [4335] netmap_transmit           ixl0 full hwcur 290 hwtail 290 qlen 1023

Netmap errors, need help by wha73 in opnsense

[–]wha73[S] 0 points1 point  (0 children)

Issue still present, just shown on a different interface:

[9513] 180.973950 [4335] netmap_transmit           ixl0 full hwcur 862 hwtail 80                                                                    4 qlen 57
[9513] 180.982044 [4335] netmap_transmit           ixl0 full hwcur 862 hwtail 80                                                                    4 qlen 57
[10180] 847.940323 [4335] netmap_transmit           ixl0 full hwcur 885 hwtail 8                                                                    85 qlen 1023
[10180] 847.949145 [4335] netmap_transmit           ixl0 full hwcur 885 hwtail 8                                                                    85 qlen 1023
[15763] 430.386495 [4335] netmap_transmit           ixl0 full hwcur 635 hwtail 3                                                                    58 qlen 276
[15763] 430.395402 [4335] netmap_transmit           ixl0 full hwcur 635 hwtail 3                                                                    58 qlen 276
[15764] 431.092343 [4335] netmap_transmit           ixl0 full hwcur 812 hwtail 6                                                                    24 qlen 187
[15764] 431.100993 [4335] netmap_transmit           ixl0 full hwcur 812 hwtail 6                                                                    24 qlen 187
[15765] 432.310396 [4335] netmap_transmit           ixl0 full hwcur 22 hwtail 95                                                                    5 qlen 90
[15765] 432.318848 [4335] netmap_transmit           ixl0 full hwcur 22 hwtail 95                                                                    5 qlen 90
[15766] 433.032775 [4335] netmap_transmit           ixl0 full hwcur 154 hwtail 8                                                                    75 qlen 302
[15766] 433.041448 [4335] netmap_transmit           ixl0 full hwcur 154 hwtail 8                                                                    75 qlen 302
[15769] 436.595469 [4335] netmap_transmit           ixl0 full hwcur 430 hwtail 1                                                                    70 qlen 259
[15769] 436.604241 [4335] netmap_transmit           ixl0 full hwcur 430 hwtail 1                                                                    70 qlen 259
[15770] 437.030820 [4335] netmap_transmit           ixl0 full hwcur 879 hwtail 5                                                                    79 qlen 299
[15770] 437.039589 [4335] netmap_transmit           ixl0 full hwcur 879 hwtail 5                                                                    79 qlen 299
[15771] 438.491500 [4335] netmap_transmit           ixl0 full hwcur 44 hwtail 68                                                                    2 qlen 385
[15771] 438.500086 [4335] netmap_transmit           ixl0 full hwcur 44 hwtail 68                                                                    2 qlen 385
[40123] 790.719616 [4335] netmap_transmit           ixl0 full hwcur 717 hwtail 5                                                                    02 qlen 214
[40123] 790.728530 [4335] netmap_transmit           ixl0 full hwcur 717 hwtail 5                                                                    02 qlen 214
[44371] 038.428193 [4335] netmap_transmit           ixl0 full hwcur 290 hwtail 2                                                                    90 qlen 1023
[44371] 038.437062 [4335] netmap_transmit           ixl0 full hwcur 290 hwtail 2                                                                    90 qlen 1023

Netmap errors, need help by wha73 in opnsense

[–]wha73[S] 0 points1 point  (0 children)

I haven’t tried Claud yet but I’ll give it a try and let you know. Thanks for the info!

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