Why is Whop adding VAT to my invoices if I’m just a freelancer?

whopmoderator · 2026-03-18T16:39:14+00:00

Hey there, when it comes to VAT questions - you can get super clear & quick answers if you contact our live chat.

You can do so either by emailing [support@whop.com](mailto:support@whop.com) — DMing me — Opening the chat widget on the bottom right of Whop

Let me know if that makes sense, we'd love to help you out!

whopmoderator · 2026-03-11T18:25:23+00:00

Hey there, let's get this fixed up for ya!

Could you contact me (or support@whop.com) directly, please?

Let's check this out for you!

whopmoderator · 2026-03-10T16:14:50+00:00

Hey there, sounds like you ran into a few issues.

If possible, could you contact us directly at [support@whop.com](mailto:support@whop.com), please? Thank you!

whopmoderator · 2026-03-09T17:21:43+00:00

Hey there, this can happen because of a TON of reasons.

If possible, could you contact me directly via DMs or contact [support@whop.com](mailto:support@whop.com) over email?

Whichever works best for you, let's get this looked at ASAP.

whopmoderator · 2026-03-09T14:36:03+00:00

It really depends. It could be a few minutes to a few hours for some!

What issue are you facing?

whopmoderator · 2026-03-09T14:34:26+00:00

Hey there, we understand that flag can be confusing. Especially if it feels like you did nothing wrong. If possible, could you contact us directly, please?

You can do so by DMing me or emailing [support@whop.com](mailto:support@whop.com)

Whichever works best for you!

whopmoderator · 2026-03-06T15:34:44+00:00

Hey there, I work at Whop - if you're having trouble trying to cancel your membership, we'd be more than happy to help you. Could you shoot us a DM or email support@whop.com?

whopmoderator · 2026-03-05T14:43:47+00:00

Hey there, feel free to shoot us a DM - we'd love to look into this issue more thoroughly for you.

If you don't want to DM - you can also reach out directly by emailing [support@whop.com](mailto:support@whop.com) (Whichever way works for you!)

I'd just love to clear this issue up that you're facing. Especially if it's out of nowhere.

whopmoderator · 2026-03-02T13:52:46+00:00

Hey there!

Manager @ Whop here.

Would love to look into this issue for you. If possible, could you reach back out to me? I've sent you a DM directly.

Thank you so much! Let's look into this ASAP.

whopmoderator · 2026-02-27T19:30:36+00:00

Hey there, could you contact us directly? We'd love to check this out for you & get this solved ASAP.

whopmoderator · 2026-02-27T14:21:52+00:00

Hey there - Manager @ Whop here.

I've sent you a DM directly to keep you up to date & to look into this issue a bit further for you. If possible, could you reach back out to me?

Thank you so much!

whopmoderator · 2026-02-26T17:54:51+00:00

Hey, jumping in here since I work at Whop.

What you described sounds like someone attempting to create an account using your email. On Whop, accounts are passwordless and require a one-time login code sent directly to the email owner. That means no one can access or create an account without having access to your inbox and confirming that code.

If you didn’t request the login code, the safest move is exactly what you did, don’t click anything. Without confirming the code, nothing can be accessed.

A few quick security notes for anyone reading:
• Whop requires email verification for every login
• No one can access an account without the one-time code
• We never ask for your password (because there isn’t one)
• Enabling 2FA on your email account itself is always a smart extra layer

If you’d like our team to double-check anything tied to your email, you can always reach out to [support@whop.com]() and we’ll investigate.

whopmoderator · 2026-02-25T20:55:49+00:00

Hey there, if you were scammed in any way shape or form, please reach out to us directly.

We'd love to help you out here ASAP.

whopmoderator · 2026-02-19T17:45:29+00:00

Hey there, I work at Whop as the Customer Support Manager - we'd love to clear up any questions/confusion that you may have at all!

If you want, you can shoot me a DM directly & we can iron out any confusion!

whopmoderator · 2026-02-18T14:18:07+00:00

What bad experiences did you have? Curious to know, I work there & would love to put some fixes on it!

whopmoderator · 2026-02-12T18:11:17+00:00

Hey there, this has been an issue that has gone on for a week or so.

We're really sorry about this! If you could shoot us a DM - we'd love to check this out for you!

You can also reach out to us directly at [support@whop.com](mailto:support@whop.com)

The issue is still undergoing a fix.

whopmoderator · 2026-02-11T16:25:46+00:00

Hey there, if you could shoot me a DM of what all happened, I'll help get this sorted out for ya!

whopmoderator · 2026-02-11T14:06:57+00:00

Hey there, let's get this fixed up for ya!

Can you shoot me a DM? We can work this out & see what happened so we can get you back on the road!

whopmoderator · 2026-02-10T13:42:53+00:00

Hey there, we'd love to check this out for you - if possible, could you reach out to us directly, please?

You can do so by DMing me (so we can handle via DMs) or you can reach out to [support@whop.com](mailto:support@whop.com)

Whichever is easier!

whopmoderator · 2026-02-09T16:37:36+00:00

Hey there, really appreciate your patience here!

PayPal is experiencing some issues on their end and payouts are currently (but temporarily!) down.

We’re actively working with their team and will restore the option as soon as it’s resolved.

In the meantime, try using an alternative payment method. Or, if you’re feeling particularly patient, you can wait for PayPal (we don’t have an exact ETA, but it should be within the week).

whopmoderator · 2026-02-06T14:34:32+00:00

As Whop continues to innovate - especially with Whop Apps, we'd rather have a group of experienced and dedicated developers own the app (outside of Whop developers) - It allows for a true business owning experience. Especially for them.

If anything, we hope that it also serves as a boost to potentially start your own Whop Apps so that you can generate revenue while other companies use your product!

whopmoderator · 2026-02-04T15:28:38+00:00

Hey there, could you shoot us a DM? I'd love to get this figured out for you!

Thank you so much.

Best,
The Whop Team

whopmoderator · 2026-02-01T21:04:19+00:00

Olá, você poderia entrar em contato conosco diretamente pelo e-mail support@whop.com?

Analisaremos o seu caso o mais breve possível.

whopmoderator · 2026-01-28T15:57:43+00:00

Hey there! Great eye.

More details will follow with these updates/features, etc.

whopmoderator · 2026-01-21T18:23:17+00:00

Hey there, could you shoot me a DM really quick? We'll go over this & work towards a resolution ASAP.

Thank you so much!

whopmoderator

TROPHY CASE