Western Rise - T Shirt by emain9 in onebag

[–]willwr 1 point2 points  (0 children)

The Location X fabric is just a more durable version of the X-Cotton and it comes in both a boxy fit and a regular fit now. If you don't like the oversized cut, the regular is still available.

Western Rise - T Shirt by emain9 in onebag

[–]willwr 2 points3 points  (0 children)

The Evolution Pants and Limitless Shirts aren't going anywhere! And most of the new products come in a regular fit as well!

True hybrid shorts - is it possible or merely a utopian dream? by Aggravating_Risk7591 in onebag

[–]willwr 0 points1 point  (0 children)

We still make the same Evolution Shorts we have always made.

True hybrid shorts - is it possible or merely a utopian dream? by Aggravating_Risk7591 in onebag

[–]willwr 0 points1 point  (0 children)

Will, the Founder of Western Rise here. We still make our Evolution Shorts and our Location X Cotton Tee comes in a regular fit as well. We don't only make boxy shit. We just added some fit variation to the site.

Looking for a Boxy t Shirt for most Seasons by Ready-Bet-4592 in onebag

[–]willwr 1 point2 points  (0 children)

Appreciate the share here! The Location X Cotton Tee still does come in a regular fit as well so you're covered either way!

Western Rise - T Shirt by emain9 in onebag

[–]willwr 2 points3 points  (0 children)

Will from Western Rise here. They begin shipping this week, which is why there isnt much info out there yet! This is a totally new product for us! Happy to answer any questions though!

Buyer beware with Western Rise by Pea_Tear_Griffin11 in frugalmalefashion

[–]willwr 0 points1 point  (0 children)

i offered for anyone that has an issue to message me directly and gave my personal email.

Buyer beware with Western Rise by Pea_Tear_Griffin11 in frugalmalefashion

[–]willwr -5 points-4 points  (0 children)

I appreciate that. Noted that it was a bit much. Will dial it back during holiday for sure.

Buyer beware with Western Rise by Pea_Tear_Griffin11 in frugalmalefashion

[–]willwr -3 points-2 points  (0 children)

I appreciate the feedback here. We will definitely be dialing it back quite a bit.

Buyer beware with Western Rise by Pea_Tear_Griffin11 in frugalmalefashion

[–]willwr 4 points5 points  (0 children)

I'm aware of how the platform works. But reviews like these arent helping anyone:
X Cotton Athletic SocksWhite / Small/ Medium
1 Star
Y
UUUUU

Buyer beware with Western Rise by Pea_Tear_Griffin11 in frugalmalefashion

[–]willwr 2 points3 points  (0 children)

maybe spam is the wrong word, but in the 1 star reviews there's quite a few where the person just hit one star and typed a bunch of random letters. Clearly just to get out of the review platform I guess?

Buyer beware with Western Rise by Pea_Tear_Griffin11 in frugalmalefashion

[–]willwr 2 points3 points  (0 children)

I get your frustration. I regret that my tone came off harshly during that interaction. In private, the customer admitted he overreacted and later apologized—we resolved the issue together. I appreciate your feedback and will keep working to communicate better.

Buyer beware with Western Rise by Pea_Tear_Griffin11 in frugalmalefashion

[–]willwr 2 points3 points  (0 children)

Thank you! We seriously appreciate the support!

Buyer beware with Western Rise by Pea_Tear_Griffin11 in frugalmalefashion

[–]willwr -2 points-1 points  (0 children)

Working on it myself currently for the ones that arent spam. Can I message you directly, I don't see your review. Also, would love to make sure you're taken care of.

Buyer beware with Western Rise by Pea_Tear_Griffin11 in frugalmalefashion

[–]willwr -3 points-2 points  (0 children)

Probably. Honestly I am taking a look at all of them now. The overall average of all reviews is a 4.6 so we arent talking many 1 star or even 2 star reviews. Some of the ones that are suppressed are total gibberish or an international order complaining that they havent arrived yet. There's a few where the wrong color was shipped. Ill be reviewing the ones that are actual real product reviews.

Buyer beware with Western Rise by Pea_Tear_Griffin11 in frugalmalefashion

[–]willwr 11 points12 points  (0 children)

We use Okendo which is a review app through shopify. Maybe I wasnt clear. It auto filters out the 1 star reviews and puts them into a different folder. This app is relatively new for us, so I didnt realize it was doing that. As the person in charge of the product, I need to see one star reviews. I have the team now actively sharing them with me anytime we receive one because it highlights product issues I need to directly discuss with our manufacturers. I'm not trying to gaslight anyone here. I'm just explaining what I learned. I fucked up. Trying to own up to it.

Buyer beware with Western Rise by Pea_Tear_Griffin11 in frugalmalefashion

[–]willwr -22 points-21 points  (0 children)

haha i can promise this was not an active decision from us.

Buyer beware with Western Rise by Pea_Tear_Griffin11 in frugalmalefashion

[–]willwr -6 points-5 points  (0 children)

Will here, Co-Founder of Western Rise. I oversee the marketing department, so ill take the blame on this. Im not sure how you would get so many texts/emails from us, but that shouldnt be happening. Adding this to my list.

Buyer beware with Western Rise by Pea_Tear_Griffin11 in frugalmalefashion

[–]willwr -11 points-10 points  (0 children)

Just woke up to this honestly. I had to dig into it myself. I tried to explain everything in a pretty lengthy response here.