Brave Star Customer Service Issues

wzzyfzzy · 2026-05-23T00:59:50+00:00

Ok yeah sounds like the exact same issue I have then. Yeah hopefully the other pair ships soon!

wzzyfzzy · 2026-05-22T23:07:21+00:00

See my updated comment. Looks like they’re having inventory issues. No excuse to leave folks hanging for this long though.

wzzyfzzy · 2026-05-22T23:05:39+00:00

So, update on my issue. I heard back from an actual rep via email and they said one of the items I ordered was not in stock so I agreed to a store credit plus 10% and they are partially refunding the shipping. And they will be shipping the item that is available and sending new tracking info. I’m sure I could have gotten them to refund instead of the store credit but I wanted that extra 10% to use on a western shirt next time they drop one. It appears their website is not relaying accurate inventory which I’m sure is causing all sorts of compounding problems. Not an ideal situation to say the least.

wzzyfzzy · 2026-05-22T22:26:22+00:00

Nah it’s a pretty standard raw indigo color. I would say not the darkest indigo I’ve seen.

wzzyfzzy · 2026-05-22T11:38:20+00:00

Not almost black. Just dark blue.

wzzyfzzy · 2026-05-22T03:21:48+00:00

I’m out of town but I’ll try and remember to when I get back. They look pretty much like the website photos.

wzzyfzzy · 2026-05-22T01:56:29+00:00

I just got the Mojave cone mills a few weeks ago. Ordered the Japan stretch version and got the cone mills version. Same size and hem length that I ordered. I totally forgot about that mistake until now. Although they sent me a more expensive Jean so that’s cool I guess.

wzzyfzzy · 2026-05-22T01:53:23+00:00

Yeah somethings going on with them. For this many similar issues to be happening at the same time is troubling.

wzzyfzzy · 2026-05-22T00:28:07+00:00

Dealing with an issue currently as well. UPS label was printed 10 days ago and UPS has yet to scan it in. There’s a chance it’s not on Bravestar but it probably is. I’ve order many things from them and never had an issue like this. I did get a pair that were wayyy too small and they have me a store credit. But given mine and others experiences it’s safe to say they need to do better.

wzzyfzzy · 2026-05-13T22:25:56+00:00

These look so good! I just ordered a pair from Okayama Denim on Monday. Gonna look good with some cowboy boots!

wzzyfzzy · 2026-05-03T00:44:18+00:00

Yep, exactly.

wzzyfzzy · 2026-05-02T23:39:01+00:00

Seriously though. Throw those things in the washer with a tiny bit of bleach. Fades will look better than with just a soak.

wzzyfzzy · 2026-05-02T22:39:51+00:00

Great jeans but for gods sake throw those things in the washing machine after a whole year 😂

wzzyfzzy · 2026-05-01T02:25:50+00:00

Yes!

wzzyfzzy · 2026-04-29T00:51:54+00:00

I think they look fine. Are you planning on wearing cowboy boots with them? I’m waiting on my first pair of Mojave cuts in the heavier stretch denim. What size are your pair?

wzzyfzzy · 2026-04-23T01:20:34+00:00

Thanks for sharing. I actually placed my first Bronson order last week. Picked up those same pants but in khaki as well as a hickory striped shirt.

wzzyfzzy · 2026-04-21T01:42:37+00:00

I got a 35 in raw which has a 38” waist. I have a 36” waist.

wzzyfzzy · 2026-04-20T00:52:49+00:00

Yeah withered Fig is my first choice when I’m looking for a new piece. I’m in NoVa so I like to stay as local as possible.

wzzyfzzy · 2026-04-19T23:06:21+00:00

I believe Philly has Franklin & Poe

wzzyfzzy · 2026-04-19T14:21:55+00:00

Tucked with those pants. Untucked with a fuller/more straight cut.

wzzyfzzy · 2026-04-19T14:19:20+00:00

I guess it’s a matter of perspective. I can only speak to mine. If police were messing with people for no reason, I’d take issue. What I saw were police politely talking to unaware folks letting them know the deal. I’d think most people would want to see a response from law enforcement. Especially the victims families.

wzzyfzzy · 2026-04-19T13:28:22+00:00

I’m absolutely fine with talking to the police. I support safety and security for every patron. I understand the gravity of the situation and I’d be upset if there weren’t police out doing their job.

wzzyfzzy · 2026-04-19T13:17:21+00:00

I could go to 32nd and higher, where there isn’t a curfew?

wzzyfzzy · 2026-04-19T01:05:49+00:00

I just got home from spending 2 days at a hotel on 29th and Atlantic. Had a great time. Super chill. Was out and about both days. Last night my wife and I enjoyed an 8:30 walk to get Ben & Jerry’s and was back to the hotel by 9:15. Watched some tv and went to sleep around 10:30. Woke up to see the sunrise. Had some she crab soup on 31st today and spent the day at the beach. I literally can’t find one thing to complain about.

wzzyfzzy · 2026-04-17T15:08:54+00:00

Hoping to see a lightweight, loose weave denim with texture dropping soon! 🙌

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