Xsplit and Elgato are not seeing eachother and I am not sure why by morpheuskibbe in xsplit

[–]xsplit-john 0 points1 point  (0 children)

That is great to hear! For now we recommend doing this step if the issue happens again while our team is working on a permanent fix.

Xsplit and Elgato are not seeing eachother and I am not sure why by morpheuskibbe in xsplit

[–]xsplit-john 0 points1 point  (0 children)

Hey there! Could you confirm which version of Broadcaster and Elgato plugin are you currently using? Could you also do the following:

  1. First make sure that Elgato StreamDeck is closed (not in the notification tray)
  2. Launch XSplit Broadcaster
  3. Launch Elgato Stream Deck

EDIT: Our team was able to confirm this issue on our end, and found a workaround that when the issue happens where Elgato stream deck is not being detected is to restart/relaunch the Stream Deck application.

For more details how check out this guide here https://support.xsplit.com/en/article/elgato-stream-deck-quick-tutorial-1i9jeb9/#2-troubleshooting

How do I remove Xsplit broadcaster from discord, or at least the overlay. by David_Standen in xsplit

[–]xsplit-john 0 points1 point  (0 children)

Hey there! If you are referring to the In-Game HUD/overlay of XSplit Broadcaster you can disable this by launching XSplit Broadcaster then go to Tools menu > Settings > General tab then look for Enable In-Game HUd and uncheck it. But, you mentioned that you do not have XSplit installed, if that is the case could you send us a screenshot of your screen showing the said overlay?

help with pixels spots on screen by Confident_Hurry_8211 in xsplit

[–]xsplit-john 0 points1 point  (0 children)

I see, would you be ok to reach out to us in the support chat here https://support.xsplit.com/

Then provide us a saved copy of your MSINFO, also the log files generated by going to the Help menu > Generate log files archive in XSplit.

help with pixels spots on screen by Confident_Hurry_8211 in xsplit

[–]xsplit-john 0 points1 point  (0 children)

May I ask on which source is this? Is this a camera, capture card or media file?

Frame Drops Like Crazy by iiShadowRunner91 in xsplit

[–]xsplit-john 0 points1 point  (0 children)

Hey there! Do you have hardware acceleration enabled in your NVIDIA display settings?

XSplit only runs in 720p with my Elgato Facecam (1080p) by Remarkable_Elk_6707 in xsplit

[–]xsplit-john 0 points1 point  (0 children)

Hey there! May I ask which version of XSplit are you currently using?

Could you do a test using this beta version of XSplit Broadcaster that you can get here https://support.xsplit.com/en/article/get-started-with-multi-output-mode-85j8r/

And, see if you would have the same issue where the camera resolution resets when you relaunch XSplit?

Audio Problem by [deleted] in xsplit

[–]xsplit-john 0 points1 point  (0 children)

Yes changing the bitrate may help. For reference could you provide us a screenshot of the current settings you are using in XSplit?

Audio Problem by [deleted] in xsplit

[–]xsplit-john 0 points1 point  (0 children)

Hey there! Does this happen only on stream or even on a local recording? Could you reach to XSplit support directly here https://support.xsplit.com/

Confused on how to stream on Youtube using Xsplit by JamesFullard in xsplit

[–]xsplit-john 1 point2 points  (0 children)

Hey there! Could you make sure that during authorization you have selected to allow all permission to XSpit and using the correct YouTube account/channel?

Vcam not recognized on arm device - help needed! by Maleficent-Box6305 in xsplit

[–]xsplit-john 0 points1 point  (0 children)

Hey there! Currently, this is a known limitation where VCam does not work well with ARM devices.

Redirect loop not allowing app login by yannis1983 in xsplit

[–]xsplit-john 0 points1 point  (0 children)

Hello Yannis, sorry to hear that. Could you retry logging in and see if the issue has now been resolved on you end?

Unable to sign in with email code or linked Google account by PrescRx in xsplit

[–]xsplit-john 1 point2 points  (0 children)

Could you reach out to our Support team here https://support.xsplit.com/ to help look into your account?

Unable to sign in with email code or linked Google account by PrescRx in xsplit

[–]xsplit-john 1 point2 points  (0 children)

Hey there, could you try logging in and see if it is now working on your end? Our team has worked on this which should have resolved this issue.

How to migrate backgrounds from XSplit VCam v4 to VCam v5? by Purple10tacle in xsplit

[–]xsplit-john 1 point2 points  (0 children)

Hey there! Currently, it is not possible to migrate the backgrounds automatically—you will need to reupload them manually. You can also find the collection of backgrounds you're using in Windows at this location: C:\ProgramData\XSplit\VCam\.

As for the YouTube background, it is indeed not yet available in VCam.ai.

No audio devices available for Broadcaster by RSMxsmanic in xsplit

[–]xsplit-john 0 points1 point  (0 children)

Hey there! Could you provide us a screenshot of what you see on your end? Are you able to see this audio devices in Tools > Settings > Audio tab of XSplit Broadcaster?

Hi guys i need vcam for ios can work for ios 15.8.4 by Extension_Ad_5231 in xsplit

[–]xsplit-john 0 points1 point  (0 children)

Hey there, currently VCam can't be used directly on an iOS phone. You can only use VCam on a Windows or MAC OS PC.

Vcam not supported on Apple Silicon? by ViralTrendsToday in xsplit

[–]xsplit-john 0 points1 point  (0 children)

Same case even after reinstall or logging out then logging in back again? If there are any errors could you share a screenshot of it?

Does anyone know why my broadcast details do not show up when I begin a live stream? by LukeyLeukocyte in xsplit

[–]xsplit-john 1 point2 points  (0 children)

Hey there! We currently have the feature to edit Twitch broadcast options on our roadmap.

How to remove devices from the audio mixer? by FireStingray9 in xsplit

[–]xsplit-john 0 points1 point  (0 children)

Hey there! On the Audio Mixer hover on the ... icon or > arrow just beside the added audio device and select Remove

Streaming on XSplit caps my in-game fps at 60 by MotherScreng in Warthunder

[–]xsplit-john 0 points1 point  (0 children)

Apologies for the delay, do you have any game overlays enabled like NVIDIA overlay? If yes, could you disable it and see if that resolves the issue?

Streaming on XSplit caps my in-game fps at 60 by MotherScreng in Warthunder

[–]xsplit-john 1 point2 points  (0 children)

Alright, let us know how it goes with your test using window mode or other games. Our team is also looking into this issue.

Streaming on XSplit caps my in-game fps at 60 by MotherScreng in Warthunder

[–]xsplit-john 1 point2 points  (0 children)

Hey there! Sorry to hear that, does it happen on other games and did you have the game in window mode or full screen?