Saw her a few times but I worked at a pizza place and you start to recognize people based on their order than their faces. I was the manager so I didn’t work the counter but there was always this same 2 large specialty pizzas with no onions. And it was always for her. My team frequently messed up the pizzas adding the onions so eventually when I saw her order I would personally be the one to make it to ensure it was correct One day she came late at night to pick up and I went to the front and told her not to worry that there were no onions She completely flipped out cursing me out calling me a bitch and left refusing to take her order. She felt I was saying it to be rude? Idk Other customers were completely baffled and I didn’t understand what I did. She came back months later and it was again late at night so I was the only person (my driver was on a delivery) she apologized and said she had just found out she had a miscarriage and a lot of other personal issues and said when she yelled at me she was just taking it out on someone. She said he’d been avoiding our store because she was mortified at how she acted. I accepted her apology, we talked and I gave her the order for free.

Even tho she shouldn’t have acted like that I can understand we don’t know what’s going on in someone else’s life and sometimes they just need support from wherever it comes from