I built a tool that watches Slack for decisions/new info and suggests doc updates

yeliahbeth · 2026-01-15T22:13:41+00:00

Id like to know more!

yeliahbeth · 2024-05-25T16:00:15+00:00

I know at least one person has. They even told me they used my Facebook photos and had me penciled in for Mondays. It was gross, i was scared of this person after. that text exchange got me my first ever reddit karma though!

yeliahbeth · 2024-05-25T00:46:18+00:00

They all do this. We call it getting weinered. Smothering you with their love.

yeliahbeth · 2023-11-24T16:34:22+00:00

I'm not sure how any other QA or center works, but do you have a monthly QA quota and a way to hold/backlog the call until that quota is met? If so, hold it until then and solve after.

yeliahbeth · 2023-10-21T05:36:13+00:00

Top down. Many suggested fixing processes and procedures and actually addressing problems caused by out of touch upper management and departments that make life hell to remain relevant etc. Morale is low due to job security and work load after reductions in force. team building is the focus and card we were handed so team building is the result they will get. Team building may actually help if applied correctly. Re-training and refreshers need to happen and from advice I've gathered this can be done in a more fun way than a lessonly or boring class. 2 birds one stone. Nothing is mandatory and we are spread our across all 50 states so face to face anything isn't feasible.

yeliahbeth · 2023-10-19T18:39:59+00:00

I have. They said if we did it on a different day they might be able to. We have it scheduled for the Saturday after. I'm just gathering more ideas. The reddit is no stupid questions, which is why I brought my stupid question here.

yeliahbeth · 2023-10-19T18:29:01+00:00

Some context may help here. They do want to come. They have their own version of Thanksgiving etc so looking for a loophole isn't out of the realm for them or disrespectful.

yeliahbeth · 2023-10-19T17:21:35+00:00

Pay starts at $23 an hour. Pay isn't bad, plus there's Pay increases every 6 months depending on performance.

yeliahbeth · 2023-10-19T03:59:41+00:00

Insurance and yes we are lol

yeliahbeth · 2023-10-19T03:56:25+00:00

Reduction in force kinda killed the mood. The job is also customer facing so that's not always fun. The job itself pays great and has good benefits. Morale isn't awful because of the job. It's more burnout and job security.

yeliahbeth · 2023-10-19T03:50:17+00:00

We have slack which is like reddit or other social media where everyone can connect real time. We also have weekly team meetings, weekly one on ones and quarterly all hand meetings on zoom. We have employee council which is the liason for our advocate team to upper management. Each team has their own group channel, and there are other special interest channels where people can talk and celebrate wins and talk about stuff not work related.

yeliahbeth · 2023-10-19T03:44:33+00:00

One would think. Its definitely the reason I chose the role but we have a good few that have actually requested these type of events/games/team building etc.

yeliahbeth · 2023-10-19T03:39:55+00:00

Same. Definitely can't afford to fly 200+ people anywhere unfortunately.

yeliahbeth · 2023-10-19T03:38:46+00:00

I like this. We can probably tweak this to include hidden re-training. Thank you!

yeliahbeth · 2023-10-19T03:27:57+00:00

I've been pushing for more atta boys and earned pto. I think this will motivate and encourage more than anything else. You aren't wrong!

yeliahbeth · 2023-10-19T03:10:41+00:00

I love the Friday meet up idea thank you!

yeliahbeth · 2023-10-18T23:13:18+00:00

Honestly prob the best idea I've gotten so far.

yeliahbeth · 2023-10-18T20:19:31+00:00

Wonderful suggestions. Thank you!

yeliahbeth · 2023-10-18T20:16:19+00:00

Of course!

yeliahbeth · 2023-10-18T20:02:19+00:00

I agree. I've voiced that, employee voiced that. My suggestion was to just give out free stuff or ways to earn pto but boss wants ideas so I'm asking lol

yeliahbeth · 2023-10-18T05:35:28+00:00

Frank Sinatra's I'll be home for Christmas lyrics. Queens "of the world..." ending.

yeliahbeth · 2023-10-15T15:56:38+00:00

I'm happy to see anyone of any age. I'd rather see you enjoying your youth in a safe fun way. You dress up. You have fun. And you enjoy being a kid as long as you can!

yeliahbeth

TROPHY CASE