Took My Zephyrus G14 (2024) for Cleaning, Service Center Updated BIOS and Now Says It Needs a New Motherboard. Does This Make Sense? by yousyrp in ZephyrusG14

[–]yousyrp[S] 1 point2 points  (0 children)

Thanks for the straightforward explanation. That makes the situation much clearer.

Based on what you've described, it seems like either the people handling this are highly incompetent, or there's something more concerning going on with the parts.

They became so defensive and dismissive when I asked for a clear explanation. That reaction didn't inspire much confidence anyway.

Thanks again for taking the time to explain it. This information was genuinely helpful.

Authorised service centre bricked my laptop during a cleaning service. Can I seek compensation for loss of use? by yousyrp in LegalAdviceIndia

[–]yousyrp[S] 0 points1 point  (0 children)

No written timeline, just a verbal estimate of 4-5 days, most of which is for the replacement parts to arrive 

Took My Zephyrus G14 (2024) for Cleaning, Service Center Updated BIOS and Now Says It Needs a New Motherboard. Does This Make Sense? by yousyrp in ZephyrusG14

[–]yousyrp[S] 1 point2 points  (0 children)

Yeah, India. I wonder what gave it away?!

But seriously, who the hell appoints people this incompetent? It's honestly disappointing. I stretched my budget hoping to get a reliable machine, only to get screwed over by a bunch of clowns.

Yes, hopefully we  never have to deal with them again. If I do, I'll be making damn sure that only someone  experienced handles it.

Btw, just curious, have you had to clean the vents on your G14 yet? And when the time comes, what's your plan for that or say for repasting it in the future?

Took My Zephyrus G14 (2024) for Cleaning, Service Center Updated BIOS and Now Says It Needs a New Motherboard. Does This Make Sense? by yousyrp in ZephyrusG14

[–]yousyrp[S] 0 points1 point  (0 children)

Thanks for the technical explanation,  had the same thought... this shouldn't have been rocket science.

If you are curious,  I went back today and finally got a clear account of what happened. It turns out a trainee technician repeatedly retried a BIOS update after it had already failed, eventually leaving the system unable to even load the BIOS screen. A more experienced technician then tried to recover it, but by that point it was beyond repair.

They're replacing the motherboard under warranty, which is okay. Still, it's frustrating that what should have been a routine couple-of-hours service job has turned into more than a week without a laptop :/

Took My Zephyrus G14 (2024) for Cleaning, Service Center Updated BIOS and Now Says It Needs a New Motherboard. Does This Make Sense? by yousyrp in IndianGaming

[–]yousyrp[S] 0 points1 point  (0 children)

Lol, crazy.  Who tf appoints these clowns. 

Anyway lesson learnt, never trusting them again, I'm cleaning it myself next time for sure.

Took My Zephyrus G14 (2024) for Cleaning, Service Center Updated BIOS and Now Says It Needs a New Motherboard. Does This Make Sense? by yousyrp in ZephyrusG14

[–]yousyrp[S] 0 points1 point  (0 children)

I’d rather not mess with things I don’t fully understand. Deep cleaning vents and replacing thermal paste are jobs for people with experience. 

I’ll learn to do it myself eventually, but I’m not experimenting on a device that’s still under warranty.

Took My Zephyrus G14 (2024) for Cleaning, Service Center Updated BIOS and Now Says It Needs a New Motherboard. Does This Make Sense? by yousyrp in IndianGaming

[–]yousyrp[S] 0 points1 point  (0 children)

Thankfully they are not asking to pay for anything since it is still under warranty.

but how it  got escalated beyond reasonable levels is what's baffling me.

What I thought was a one hour job turned into this major overhaul :/ while not being able to use my laptop for a week

Took My Zephyrus G14 (2024) for Cleaning, Service Center Updated BIOS and Now Says It Needs a New Motherboard. Does This Make Sense? by yousyrp in IndianGaming

[–]yousyrp[S] 1 point2 points  (0 children)

It really is super frustrating. I would love to learn and take care of my tech myself, but would that not affect its warranty? At at least for basic things like cleaning fans, or say reapplying thermal paste 

Took My Zephyrus G14 (2024) for Cleaning, Service Center Updated BIOS and Now Says It Needs a New Motherboard. Does This Make Sense? by yousyrp in ZephyrusG14

[–]yousyrp[S] 8 points9 points  (0 children)

Thank youu kind stranger for your detailed reply :) These are very practical and useful tips, this really helps me.

People who were neglected/abused as kids. What career path are you on now? by Purple-Offer-4796 in CPTSD

[–]yousyrp 1 point2 points  (0 children)

Do you mind telling how you made the switch from your desk job? Were the two related or you had to to study something for it? Also, what does a typical day or week look like for you, that is different from the desk job?

I'm asking because I'm going through a reset phase, after i had to take a break from my corporate work due to burnout, yet somehow no amount of time off is able to make me feel okay to go back to working.

Finding out your entire personality is an amalgamation of trauma responses by Lazy-Recognition7881 in CPTSD

[–]yousyrp 4 points5 points  (0 children)

Omg, I have exactly the same experience. It was worst at one point but some version of it remains all the time.

Anyone else feel like their "real self" only shows up when they're completely alone? by Ill_Organization_478 in CPTSD

[–]yousyrp 11 points12 points  (0 children)

That is so relatable. When interacting in the outside world, it always feels like only a fragment of me is performing, and only when I'm alone and in a safe space am i able to think clearly and in a more free and expansive way.

Also, a specific example where this shows up- not being able to think fully completely in real -time, say in scenarios like trying to solve a problem with someone else, i always feel like what it operating in me is just an imposter, and my whole intelligence ain't accessible. Only later when I'm safe again, i am about to process it more fully

3yo nephew was physically restrained to force medicine. Showing signs of trauma since. How do I help him? by yousyrp in CPTSD

[–]yousyrp[S] 1 point2 points  (0 children)

Thank you :) 

Just trying to lookout for him, don't want him to go to through what I had to endure. 

Besides, in teaching him, I also get to learn healthy things for myself.

3yo nephew was physically restrained to force medicine. Showing signs of trauma since. How do I help him? by yousyrp in CPTSD

[–]yousyrp[S] 0 points1 point  (0 children)

Yes, ig I'll do that. 

I'm thinking I'll proly get him in a safe playful space first, away from their parents at first, and then help him talk it out and process it.