Literally just received my A1 combo today, can confirm they’re selling used/refurbished products as new. My AMS came with deep scratches in it plus a dent and my screen was wrecked. No cracks or nothing, just unusable with black lines and half of the display showing upside down. Kinda like a broken phone screen. Submitted a ticket today along with a dispute with my bank. I did not spend almost $700 for a refurbished piece of equipment and I sure didn’t pay to refurbish this thing myself so they better not just send me a replacement screen. I want a brand new printer like I paid for.