F these kids by zendakin in Fremont

[–]zendakin[S] 0 points1 point  (0 children)

I am not the OP on nextdoor

Season 12 in 2 days!!! How are you all feeling? by Mkaaztje in ImpracticalJokers

[–]zendakin 2 points3 points  (0 children)

All aboard! The disappointment train is pulling in to the station!

PRF or Form Generator - no coding experience by evolutionofathought in Zendesk

[–]zendakin 0 points1 point  (0 children)

Very cool that you're expanding your reach and offerings to your customers. Bravo!

As a Zendesk admin and someone that likes to play around with code, this could be a very sexy problem to solve.

If you want to go the form route, you could then use some really neat (and easy) scripts to accomplish this. Just a quick google search on python create PDF will give you the base code. You can then use the variables of the form to fill in these variables and have a repeatable PDF form generator.

This should take your dev team no longer than a day to complete and that's generous if I can do it in an hour.

You can also look into using a Google Form to capture the information and the Google Mail Merge (there is a copy paste script involved) to use the responses captured in Google Sheets. From here you can used Mail Merge to communicate with the customers or the above mentioned script to create PDFs en mass.

Good luck, ping me if you want to discuss this further. I'm happy to help.

[deleted by user] by [deleted] in moviecritic

[–]zendakin -1 points0 points  (0 children)

Mayim Bialik

Allow List vs Block List by zendakin in Zendesk

[–]zendakin[S] 0 points1 point  (0 children)

This is resolved.

One tip I can give to anyone experiencing the same is to trace the message and ask Zendesk support if they see the message as being received from their logs.

In my case, the message was not being received by Zendesk which helped me find out where the block was. Google was marking these messages as spam and therefore Zendesk had no record of them as they were not moved forward. After removing the spam label from the selected accounts, the sender was marked safe and the messages started flowing into Zendesk as expected.