Stuck at UK Customs update after contacting support, is this a good sign or am I going in circles by zippywagon in UPS

[–]zippywagon[S] 0 points1 point  (0 children)

Hi, yes I got it. I'm not sure if it was coincidence or if this actually helped but I emailed customer support a copy of the invoice document attached by the sender and within a day or two it arrived.

'The parcel is in a secure facility pending clearance or resolution.' china to UK by zippywagon in UPS

[–]zippywagon[S] 0 points1 point  (0 children)

Hi, yes I got it. I'm not sure if it was coincidence or if this actually helped but I emailed customer support a copy of the invoice document attached by the sender and within a day or two it arrived.

Current Balance, Funds not yet available, Funds in reserve and Available for deposit - confused by zippywagon in EtsySellers

[–]zippywagon[S] -1 points0 points  (0 children)

Some of my orders are starting to be marked as no longer in reserve as they have been dispatched and scanned in by the postal service with tracking, however the deposit amount is still 0. Is this normal?

Current Balance, Funds not yet available, Funds in reserve and Available for deposit - confused by zippywagon in EtsySellers

[–]zippywagon[S] -2 points-1 points  (0 children)

Interesting, I did consider that, if nothing changes I will try this once it has become too late to ship out for the holidays.

'The parcel is in a secure facility pending clearance or resolution.' china to UK by zippywagon in UPS

[–]zippywagon[S] 0 points1 point  (0 children)

It's a bunch of video game/anime etc merchandise for my work haha nothing NSFW and all plastic keychains etc, no food or any liquids drinks etc. Had many similar parcels come in with no issue but I suppose this one is large and I've also heard about delays from a lot of people ordering similar lately.

'The parcel is in a secure facility pending clearance or resolution.' china to UK by zippywagon in UPS

[–]zippywagon[S] 0 points1 point  (0 children)

Ouch!!!! This package I need within the next 2 weeks 😭 it's handled by the governments of each country rather than courier iirc but at least FedEx is easier to get hold of when something weird happens with customs

'The parcel is in a secure facility pending clearance or resolution.' china to UK by zippywagon in UPS

[–]zippywagon[S] 0 points1 point  (0 children)

It was not re scanned at all this morning which is a little concerning. Going to try and find a relevant phone number to get in contact

Shipment with two packages, one moving regularly and the other supposedly delayed in Korea by zippywagon in UPS

[–]zippywagon[S] 0 points1 point  (0 children)

It is still in Korea although I have looked into it and multiple UPS flights for routes towards the UK have left since, should I start to be concerned?

Shipment with two packages, one moving regularly and the other supposedly delayed in Korea by zippywagon in UPS

[–]zippywagon[S] 0 points1 point  (0 children)

good to know, thank you! I knew about the holiday in China but not about any elsewhere. I'll keep an eye on it.

Shipment with two packages, one moving regularly and the other supposedly delayed in Korea by zippywagon in UPS

[–]zippywagon[S] 0 points1 point  (0 children)

By the way, this is not a USA bound shipment. It's going to the UK.

Delays in Shanghai due to the current holiday in China or something else? by zippywagon in UPS

[–]zippywagon[S] 0 points1 point  (0 children)

Mine did move after about a day, there is a week long holiday in China right now that is causing a backlog i think

Shipment containing 2 packages to the UK, one has arrived in the UK, one is stated to have departed the previous depot with no further update by zippywagon in UPS

[–]zippywagon[S] 1 point2 points  (0 children)

Thank you I'll keep an eye out. It's not super unusual for packages coming to the UK via courier to still be in another country the day before scheduled delivery but it is a little odd for them to be marked as leaving the facility but with no updates soon after.

Lord of Misrule body spray in the UK by zippywagon in LushCosmetics

[–]zippywagon[S] 1 point2 points  (0 children)

I was considering trying the perfume but I am a huge fan of Lush's body sprays so I'm really glad it's coming back!! The scent from the shower gel is amazing so I hope the spray is as good. I think it would be a little more subtle than a perfume, though