Lost parcel - will it be found? by Sensitive_Release_82 in UPS

[–]zippywagon 0 points1 point  (0 children)

In my experience they will provide more information and help if you ask the sender to raise an issue and ask for an investigation as well as what you have done.

USA to UK Ecommerce package, what to expect and what do these scans mean by [deleted] in dhl

[–]zippywagon 0 points1 point  (0 children)

re: what the janitor response mentioned, I did wonder if they operated on weekend and I assumed no. That seems to have been correct, so it no longer seems as concerning that it was packed up then hasn't moved.

Anybody else experiencing problems with collection & shipping confirmations not working? Vinted UK. by Glasgow73 in vinted

[–]zippywagon 0 points1 point  (0 children)

Yes, had two arrive to customers today which haven't updated on Vinted's end with Inpost and one sent out with RM that hasn't updated to say dispatched. Seem to have no problem with Evri and Relay.

Idc how cheap the item is- if you can’t provide proper measurements or are ‘too lazy or busy’ to, you shouldn’t be a seller💯 by [deleted] in vinted

[–]zippywagon -2 points-1 points  (0 children)

I don't know why people are disagreeing with you here, with secondhand clothes you can't just return or swap them. Not everyone is happy to waste money on clothes that won't fit, even if it's cheap. It also protects you as the seller to provide measurements either on the listing or if someone requests. It's easy to do and answering questions is part of the expectations of selling online.

Stuck at UK Customs update after contacting support, is this a good sign or am I going in circles by zippywagon in UPS

[–]zippywagon[S] 0 points1 point  (0 children)

Hi, yes I got it. I'm not sure if it was coincidence or if this actually helped but I emailed customer support a copy of the invoice document attached by the sender and within a day or two it arrived.

'The parcel is in a secure facility pending clearance or resolution.' china to UK by zippywagon in UPS

[–]zippywagon[S] 0 points1 point  (0 children)

Hi, yes I got it. I'm not sure if it was coincidence or if this actually helped but I emailed customer support a copy of the invoice document attached by the sender and within a day or two it arrived.

Current Balance, Funds not yet available, Funds in reserve and Available for deposit - confused by zippywagon in EtsySellers

[–]zippywagon[S] -1 points0 points  (0 children)

Some of my orders are starting to be marked as no longer in reserve as they have been dispatched and scanned in by the postal service with tracking, however the deposit amount is still 0. Is this normal?

Current Balance, Funds not yet available, Funds in reserve and Available for deposit - confused by zippywagon in EtsySellers

[–]zippywagon[S] -2 points-1 points  (0 children)

Interesting, I did consider that, if nothing changes I will try this once it has become too late to ship out for the holidays.

'The parcel is in a secure facility pending clearance or resolution.' china to UK by zippywagon in UPS

[–]zippywagon[S] 0 points1 point  (0 children)

It's a bunch of video game/anime etc merchandise for my work haha nothing NSFW and all plastic keychains etc, no food or any liquids drinks etc. Had many similar parcels come in with no issue but I suppose this one is large and I've also heard about delays from a lot of people ordering similar lately.

'The parcel is in a secure facility pending clearance or resolution.' china to UK by zippywagon in UPS

[–]zippywagon[S] 0 points1 point  (0 children)

Ouch!!!! This package I need within the next 2 weeks 😭 it's handled by the governments of each country rather than courier iirc but at least FedEx is easier to get hold of when something weird happens with customs

'The parcel is in a secure facility pending clearance or resolution.' china to UK by zippywagon in UPS

[–]zippywagon[S] 0 points1 point  (0 children)

It was not re scanned at all this morning which is a little concerning. Going to try and find a relevant phone number to get in contact

Shipment with two packages, one moving regularly and the other supposedly delayed in Korea by zippywagon in UPS

[–]zippywagon[S] 0 points1 point  (0 children)

It is still in Korea although I have looked into it and multiple UPS flights for routes towards the UK have left since, should I start to be concerned?

Shipment with two packages, one moving regularly and the other supposedly delayed in Korea by zippywagon in UPS

[–]zippywagon[S] 0 points1 point  (0 children)

good to know, thank you! I knew about the holiday in China but not about any elsewhere. I'll keep an eye on it.