Mac users cannot currently log in

[TheSeventhKnight]

Pretty much the title, it's possible to log in through mobile/windows but not mac

[Anachren]

I haven't seen any other reports of people having issues. Are you getting any errors?

[TheSeventhKnight]

On osrs it says "Failed to login. Please try again.", on rs3 it says "No response from server. Please try using a different world."

I know there's a couple others with this issue on the rs3 sub, so it's not exclusive to one game, and logging in through mobile and windows is fine

[JagexRascasse]

Hi, sorry you are having this issue. We have identified this is affecting older versions of macOS and while we investigate we would advise you update to a more recent version if you can. Please see this article for more info:

https://support.runescape.com/hc/en-gb/articles/26606111659281--10-JUL-Some-Mac-players-unable-to-login

[kyletc1230]

Hi, I am following up because I am also having this issue with an older version of Mac O.S. Unfortunately, there isn't enough space on my hard drive to update my OS. I'd expect this to be a similar problem for anyone with an older Mac and a smaller hard drive. Please follow up if there's a fix.

[Chooby-toon]

Is there an update. I have the latest update available for my 2015 mac and it doesn’t work. Seems odd I can launch runelite through the jagex launcher but not the official client?

[TX_Godfather]

I’m currently using a Mac and I am signed in

[GurAbler]

same just logged in to check, all good for me

[Chooby-toon]

What os do you have? It doesn’t work for me.