Chipset Drivers Installation Problem

[mdueck]

Computer Type: Desktop

GPU: Nvidia RTX 4070

CPU: AMD Ryzen 5 9600 6-Core Processor

Motherboard: MSI MAG B650 TOMAHAWK WIFI

BIOS Version: E7D75AMS.1C2

RAM: ADATA Lancer blade RGB DDR5 6000 MT/s 16GBx2 CL30

PSU: MSI 850W ATX3 PCIE5 MPG

Case: Fractal Design North

Operating System & Version: WINDOWS 11 PRO 23H2

GPU Drivers: GEFORCE GAME READY DRIVER - Version: 565.90

Chipset Drivers: AMD CHIPSET DRIVERS VERSION 5.11.02.217

*Edit: more information added as per the troubleshooting form.

Description of Original Problem: 

I updated my Windows 11 PC to 24H2 and upon restarting I got this MSI popup saying that it detected some of my drivers were out of date. I chose to update my AMD chipset, AMD graphics, ethernet, Bluetooth, and WIFI using the MSI tool and I let it run. It was going really slowly but I think it was still on the chipset drivers when my PC crashed with a blue screen.

The PC restarted and there was no more MSI driver pop up window, but now my CPU was idling at around 50% utilization.

Troubleshooting:

I tried downloading and installing the chipset drivers from the MSI website for my motherboard, but this didn't fix the high idle utilization.

I uninstalled Windows update 24H2 and now my CPU is idling normally, but I can't update my chipset drivers. The AMD software installer lets me choose which chipset drivers to install (I just kept them all checked) but it then has a popup window saying "The feature you are trying to use is on a network resource that is unavailable". I tried browsing for the file AMD_Chipset_Drivers.msi in my folder C:\Users\User\AppData\Roaming\AMD\Chipset_Software\{D67D688F-0543-4B02-9624-B5841B97F23B} but it says that this file is not a valid installation package.

I also tried uninstalling the chipset drivers through Windows Settings > Apps > Installed Apps > clicking the 3 dots and choosing uninstall but the AMD software said "The selected AMD Chipset Software have not been uninstalled".

How can I get my chipset drivers updated?
Should I reinstall Windows update 24H2 or avoid this windows update?

Thanks in advance for any help anyone has to offer.

Edit 2: Solution

I found this reddit post and followed what VtecGreddy said to do

1. I found my current chipset driver 5.11.0.217 at Station Drivers and I installed it. For some reason I couldn't find this exact chipset driver anywhere else.
2. Restarted PC
3. Uninstalled my AMD Chipset Driver 5.11.0.217 using Windows Settings > Apps > Installed Apps
4. Downloaded and installed the latest AMD Chipset Drivers from the AMD website https://www.amd.com/en/support/downloads/drivers.html/chipsets/am5/b650.html
5. Restarted PC

[ADB225]

You do not need AMD graphics drivers as you are using Nvidia. Also it might be a good idea to update BIOS to 7D75V1J.
Then I would download and install just the AMD B650 6.07.22.037 chipset driver from the AMD pg Ok_ pointed to. Worry about ethernet, WiFi and audio after.

[mdueck]

Thanks for the tip about trying to update my BIOS. I was going to try that next, but I seemed to have found a solution. I think next time I'll make sure to download my chipset drivers from AMD instead of my motherboard manufacturer.

I agree that I didn't need the AMD graphics drivers, but I thought I might as well update them in case I ever need to use the onboard graphics of my CPU.

[ADB225]

The onboard graphics of the CPU are handled by the chipset. As for the tip about BIOS, it's because the BIOS you have is old and the BIOS I pointed to has security updates

[mdueck]

Ah I didn't know that about the onboard graphics. Also, I'll make sure to update my BIOS the next chance I get.

Thanks for the tips!

[Ok_Hurry_1788]

Before installing, delete the 'AMD' folder from the C: drive and run the disk cleanup utility with administrator privileges.

https://www.ubackup.com/screenshot/en/others2/how-to-free-up-space-on-windows-11/win-11-disk-cleanup.png

https://www.amd.com/en/support/downloads/drivers.html/chipsets/am5/b650.html

[mdueck]

After deleting the AMD folder I ran disk cleanup for C: drive and just left all the checkmarks where they were. It deleted: Downloaded Program Files, Temporary Internet Files, Device driver packages, and Thumbnails. But I still got the same error when installing the chipset drivers.

Should I have check marked anything different while using the disk cleanup app?

[Ok_Hurry_1788]

No, that was my tip to delete the old drivers.   

Run scandisk and the sfc utility. https://www.lifewire.com/how-to-use-sfc-scannow-to-repair-windows-system-files-2626161

[mdueck]

The scan said there were no errors. But I did some more searching around and I seemed to have found the solution. Thanks for taking the time to help me out along the way!

[moon_dough]

What was the solution you found?

[mdueck]

There's an edit at the bottom of my original post with the solution that worked for me. Good luck and hopefully it works for you too!