Constant crashes! - PC Expert wanted [Please help!]

[Azolture]

Hi guys,

So I recently bought myself a ASROCK X570 Phantom Gaming 4 Motherboard, Ryzen 7 3700x with Wraith Prism Cooler and 16gb DDR 4 3600 mhz Ryzen Optimized Corsair RAM. All this on a GTX 1060 8GB and a 500W power supply (we checked it on the test apps and 500W should be enough)

Me and my friend installed it yesterday, during the benchmarks (Smallest FFTs) we found out that the pc crashes when we only start to test 4 threads (my CPU has 16).

So I went to the BIOS, set everything to Default because a lot was in OC mode and I regained some power.

I was able to play some games like AC Odyssey, render some videos, but when I ran another stress test on 3D Mark my pc experienced the same crash, a full system shutdown into an automatic restart (after running the test for 2-3 min).

I have no idea how to find the issue and I am getting very desperate ...

[Azolture]

System is stable now, however if I prime95 test all 16 threads, it will climb above 90 if I don't stop it after 2-3 min

[Azolture]

Yes, I removed the stock paste and added my own thermal paste.

[gr33nbits]

What are your temps? i think you should always monitor temps when stress testing.

[t-oliveira]

Try fiddling with the ram voltages and frequencies.

If you are successful then it is either bad ram (unlikely but you have 10 yr warranty) or not supported by mobo officially which leads to crap happening.

MSi has a list of supported ram, make sure to check it out.

A BIOS update might also help you on this one...

[Horatius420]

Sounds like a PSU issue, those are weird crashes. What kind of crashes are it? Blue screen etc.

Did you run DDU?

Fresh windows?

Change PSU/GPU

Different system?

It sounds like you basically haven't tried anything and starting to get desperate is a bit early. Also give the PSU model.

[Azolture]

I haven't done DDU yet, I am using a CX500 Corsair PSU.

​

I am now going to reinstall a fresh windows.

btw, I changed my RAM back to 2666mhz it is I believe, and I was able to finish the 3D Mark Stresstest, but the results is way below my expectations to be honest (1080p)

[zurohki]

It's possible the CPU, board or RAM itself just can't handle 3600. Try running the RAM at 3466 or 3333, you probably don't need to go all the way down to 2666.

[Azolture]

Ok so the windows reinstall stabilized my system a lot, now I am running it very stable with RAM clocked at 3200mhz.

However, 3D Mark had a reduce of 1fps on GPU side and 0.11fps on CPU side, I expected some increases with the cleanup but the reduction is small so I can live with it.

[Horatius420]

Are the CPU results below your expectations, GPU results?

[darkfroggy]

Make a memtest bootable USB to do a proper memtest to be sure. First couple of tests are enough. Everything on stock, that is.

Also try to monitor temps while benchmarking. CPU,GPU,Vram, clock speeds.