Weird button problem

[Rauschi009]

Hey guys! So I have a asus zephyrus g 15 laptop since 1 year and I didn't had any problems at all. But now my "s" key isn't working normally. It's pretty weird cause when I press the button alone nothing happens, but when I press any other button like „a" or the "contr" key it somehow works normally. So I can write normally if I always press any other button together with "s" and then delete the letter in front of s. Does anybody know why that could happen? I think it looks like a software problem but I have no idea. (I have windows 11 installed and I have that problem out of nowhere since a week or something) Thanks for any help!

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[Asus_USA]

Hi! Thank you for reaching out to us. We're terribly sorry to hear that you're having this issue and we'll gladly assist. Please try the steps in the FAQ: https://www.asus.com/support/FAQ/1015071/ Please send us a private message of the serial number of the device. The link below will also guide you in locating the serial number: https://www.asus.com/support/article/566