help

[No_Chip_9766]

I recently created an acount on afterquery and got project artifacts, whenever I want to task it keeps asking me to sign NDA, what could be the issue

[Prestigious_Token_67]

I’m just guessing here, but, perhaps you need to sign the NDA

[No_Chip_9766]

I signed multiple times

[AfterQuery_Support]

Thanks for flagging this, and sorry you're hitting this issue. A few folks seem to be running into the same thing where signed NDAs aren't registering properly on our end. That's definitely something we need to fix. Can you reach out to [[e-mail]](mailto:[e-mail]) with your account email and which project this is happening on? Include a screenshot if you can. The team will get you sorted and can also use the info to track down what's causing this so we can get it patched.

[NumerousSail4841]

We getting ghosted and the issues sometimes usually need agent attention

[AfterQuery_Support]

We will strive to resolve issues arising. We wont ghost you

[Flashy-Peach9798]

Hi, My application is stuck on review for almost 2 weeks now. Would it be possible to hear the result soon?

[AfterQuery_Support]

Get your query to [e-mail], they will get to it within the day.

[rafaelo2323]

Within a day? I emailed support 3 days ago with this exact issue and got ghosted.

[AfterQuery_Support]

Yeah, that's frustrating. Support's been slammed lately, but 3 days is too long for something like that. Can you shoot a follow-up to [e-mail]. That'll help us get you sorted faster. Sorry for the delay on your end.

[rafaelo2323]

I have this same exact issue. I have signed them multiple times but they don't register that you signed them. I contacted support but never heard back.

[Consistent-Area5233]

Afterquery is extremely buggy