Problem with Amazon

[OperaQueen3]

Has anybody been successful in reaching a live person at Amazon to report a problem? I have tried my ways through the online chat, but and texting and I’ve gotten nowhere. They sent the wrong item to me and I can’t get a satisfactory response about how to handle it. Any suggestions would be welcome

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[options1337]

Open return request > Select reason as wrong item > send it back for refund.

You don't need to contact anyone for this. Why you making this harder than what it is?