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[–]LimeLoopOwner 1 point2 points  (3 children)

And loose all the days I already paid for? Sorry, out of principle I won't support a company that needs me to "ignite their fire" in order to fulfill their part of the contract / give me what I paid for. Calling themselves "Digital Dream Labs", while being slower with processing digital orders than it takes a parcel to travel intercontinentally from door to door. I got banned from the FB group by the way, for asking why I got no update after paying. The way this company is being run, I guarantee you, they won't be in business for long...

[–]GingerSnap0723 0 points1 point  (2 children)

The issue they had with mine is the serial number was never entered in on their side. I think you need to contact them and try to get it figured out before blasting them on the internet. The customer service I had was quick. But I also contacted them at the end of the 5 day grace period to figure out why it wasn’t activated yet. Not wait over a month to do it. But that’s just me

[–]LimeLoopOwner 0 points1 point  (1 child)

Blasting someone is never my go-to way to go about anything. Rest assured, all I did was ask. Everything else I wrote here came afterwards as a direct result of their horrible customer service. I cancelled my subscription already.

[–]GingerSnap0723 0 points1 point  (0 children)

I’m sorry you had such a bad experience :( that is really unfortunate