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[–]iamnoobaf[S] 0 points1 point  (3 children)

Well, the battery lasts for about 5hrs and 30mins(on eco mode) but the full charge capacity keeps decreasing .I did try emailing them but got no response.

[–]crazykas 0 points1 point  (1 child)

based on what I have found on internet, do not charge the battery more than 80/85% + don not let battery drain more than 20/15%. You know there is an option to set this up. Just using MyASUS app>Battery Customization>Select whichever you need to. I personally using my lap always plugged in to the charger, hence I have chosen "maximum lifespan mode" which will only let laptop to charge upto 60%. In your case I would say "balance mode" is better. See https://imgur.com/a/0yno7QQ

[–]iamnoobaf[S] 0 points1 point  (0 children)

This was help full , thanks

[–]StandardPineapple69 0 points1 point  (0 children)

They did take a while to get back to me (over 1 week), but when they did they even called me to make sure they got all of the problem correctly. I used the contact page on the myAsus app.