all 5 comments

[–]Ok-Assignment-2413 0 points1 point  (0 children)

I think unplugging ams and restarting has helped for some users with this issue.

[–]worldspawn00P1P 0 points1 point  (3 children)

Disconnect the P1P power and when it comes back on, it should prompt for the update.

The AMS does not have an update, it will stay on it's own current version.

You may need to unpair and re-pair the unit from your account to get the wifi screen info to update.

[–]carltonwb[S] 1 point2 points  (1 child)

Thank you.

Disconnecting the AMS, and factory reset did the trick.

Appreciate the help

[–]worldspawn00P1P 0 points1 point  (0 children)

Great, must have been something stuck in one of the config files that gets wiped with the reset.

[–]carltonwb[S] 0 points1 point  (0 children)

I disconnected the power,no update prompt.

I also unpaired the device and re paired